Summary of Customer Reviews
The HP LaserJet Pro 3001dw Monochrome Wireless Printer has garnered a range of customer reviews across various shopping platforms. Overall, users appreciate the printer’s functionality and quality, particularly for home and small office environments. Many reviewers commend its fast printing speeds, high-quality output, and reliability, especially for monochrome printing needs. The printer’s wireless capabilities are a mixed bag; some users find it convenient, while others experience significant connectivity issues. Setup processes, including Wi-Fi setup, are often highlighted as challenging, with numerous users reporting difficulties, especially with Apple devices and specific network configurations. While some appreciate the easy setup and integration, others have encountered issues requiring extensive troubleshooting or even returns. Overall, the printer is well-regarded for its core functionality but is often criticized for inconsistent setup and connectivity experiences.
PROS
- Fast Printing Speed: The printer is praised for its quick printing capabilities, making it ideal for users needing efficient document production. “Prints super fast, toner cartridges are so much better than inkjet.”
- High-Quality Output: Users frequently mention the crisp and clear quality of the prints, suitable for professional documents. “Print quality is very crisp and clear. WiFi connection is strong, and pages print very quickly.”
- Cost-Effective: The monochrome printing and efficient toner usage are highlighted as cost-saving features, especially for users who do not need color printing. “This one even does automatic duplex printing to save paper.”
- Reliable Performance: The printer’s reliability, especially for long-term use, is a strong point, with many users indicating it meets or exceeds their expectations. “I love HP they last forever.”
- Compatibility with Multiple Devices: Despite some connectivity challenges, the printer’s compatibility with various devices, including smartphones and tablets, is a noted advantage. “Prints from my phone, tablet & laptop.”
CONS
- Challenging Setup Process: Many users report difficulties during the setup, particularly with Wi-Fi connectivity and driver installations. “Setup was an absolute nightmare. The WiFi couldn’t find it… had to download a ‘problem solver’ app.”
- Inconsistent Wireless Connectivity: Numerous reviews highlight problems with maintaining a stable Wi-Fi connection, leading to frustration. “It goes ‘offline’ all the time. Ended up using Ethernet.”
- Poor Documentation: The lack of clear, comprehensive instructions for setup and use, especially for advanced features, is a common complaint. “The setup instructions are almost non-existent.”
- Durability Concerns: Some users express concerns about the build quality, suggesting it may not be suitable for heavy use. “This printer is made of very cheap light weight plastic.”
- Issues with Apple Devices: There are specific complaints about compatibility and ease of setup with Apple products, particularly Macs and iPads. “The setup for this was a total nightmare on a Mac.”
Who Should Buy?
The HP LaserJet Pro 3001dw is suitable for users who require a reliable and cost-effective monochrome printer. It is ideal for home offices or small businesses that primarily print documents and need a printer capable of handling light to moderate workloads efficiently. The printer’s fast print speeds and high-quality output make it an excellent choice for those who need clear, professional-looking documents. However, prospective buyers should be prepared for a potentially challenging setup process, particularly regarding wireless connectivity. It is also recommended for users who can manage with limited color printing needs and are comfortable with some technical troubleshooting.
Do Users Recommend This Product?
User recommendations for the HP LaserJet Pro 3001dw are mixed. Those who recommend the product highlight its reliable performance, cost-effectiveness, and print quality. They appreciate the printer’s efficiency and durability, especially for monochrome printing. However, many users express reservations due to the challenging setup process and persistent connectivity issues, particularly with wireless networks. While the printer delivers excellent results when operational, the difficulties experienced during installation and use can detract from the overall experience. Therefore, the recommendation often comes with a caveat: it is a great printer if you can manage the setup complexities and do not heavily rely on wireless functionality.
Customer Reviews
Updated on May 5, 2024
super easy to set up on a Mac and/or PC
I setup this printer to use wirelessly. It was a straightforward and easy setup. I print from my Mac, my Lenovo laptop, and from a windows RDP on my Mac. I also can print from my iPhone or iPad.
I did not have to call tech support. It was a simple and easy setup. I set it up on my Mac first then the PC.
What I do find annoying with this printer, is that I have not found a way to permanently make single sided printing the default, so I do have to remember to choose simplex printing.
- 17
- 0
If you have a Mac, do not buy!!!
This is a new model printer. It would not set up wirelessly I went to customer service and after waiting quite a long time finally was able to talk to a tech rep. She spent 45 minutes trying to get it linked up wirelessly through many many different variations, and it did not work. Finally I had to get off to go to another appointment and will try again tomorrow. An hour and a half of my time wasted. I’ve had a Mac since 1985 and I am very knowledgeable about computers. The set up for this was a total nightmare. avoid at all cost
- 17
- 0
Does The Job
I’ll put it this way: I’m 70 and bought my very first Apple B/W 600 dpi printer in 1993 for $1,600.00. Ergo, this HP printer, for the price currently listed, certainly seems reasonable to me! Print quality is very crisp and clear. WiFi connection is strong, and pages print very quickly. Keep in mind, it has no scanner, fax or copier capabilities. I.e., it’s a bare-bones B/W printer at a fair price, IMHO.
- 12
- 0
Horrible printer
I’ve never had so many problems with a printer in my life.
- 10
- 0
WORKED FOR 1 WEEK AND DEFECTED
WORKED FOR 1 WEEK AND THEN STOPPED..NEED TO RETURN AS IT IS DEFECTIVE
- 10
- 0
It is not a double side page printer you need to feed back the papper. Also WiFi setting is a mess.
This printer does not print double-sided, you need to manually put the pages back in the tray and hit the resume button. I think this is a false advertisement. Also, Wi-Fi Setting is a mess. It is really a pain in the neck. Do not buy if you’re looking those features, you will suffer a lot.
- 10
- 0
Don’t buy
I bought this to use as a Wi-Fi printer – have spent 4 hours trying to get it to connect/work and no success.
- 9
- 0
Nothing good about it
Setup was an absolute nightmare. Like others have said, the Wifi couldn’t find it when it was sitting near several other items that were picked up by the Wifi. I had to download a “problem solver” app to get it to work, that app screwed up my other printer, and now I can’t print duplex with it. After weeks of wrangling with this printer I finally just plugged it into a network plug with a Cat cable and finally got it set up to use on the network. The first time I went to use it, it broke and can’t pick up paper and thinks it’s out of paper. Absolute waste of money. Total piece of garbage.
- 9
- 0
Initial thought - impossible to connect to WiFi
So far spent 30 minutes trying to connect printer to Wi-Fi. The HP “Smart” app finds neighbors printers but not this one. Will use a USB cable for now.
Very frustrating. My old HP M203dw connected in a matter of seconds!
I will update this posting once I have connected the printer or returned it!
- 9
- 0
Good printer with not so good wifi.
Wifi system is difficult to establish connection. Printer 10 feet from router and won’t recognize it. Easy to hard wire so don’t need wifi so the printer works very well without wireless connection.
- 7
- 0