Summary of Customer Reviews
The Samsung 65” QN85D Neo QLED 4K Smart TV has garnered overwhelmingly positive feedback from customers across various shopping sites, such as Best Buy and Walmart. Most users praised the TV for its exceptional picture quality, vibrant colors, and advanced features. Many highlighted the ease of setup and the user-friendly interface, particularly appreciating the Tizen operating system and the Smart Things app integration. The sound quality also received commendations, with some noting the Dolby Atmos and Object Tracking Sound features. There were minimal negative reviews, with only a few users experiencing issues such as a damaged product upon arrival or minor software glitches.
PROS
- Picture Quality: Customers consistently praised the TV’s picture quality, noting the vibrant colors and sharp details. One user mentioned, “The colors pop beautifully, and the images are top-notch, making every view a delight.”
- Sound Quality: The sound quality, enhanced by Dolby Atmos and Object Tracking Sound, was highlighted by several users. “The sound tracks across the screen as the picture changes,” noted one satisfied customer.
- Ease of Setup: Many users found the setup process straightforward, often mentioning the helpful app guidance. “Setting this TV up was a breeze, completely sidestepping the usual tangle of wires behind the stand,” shared a reviewer.
- User-Friendly Interface: The Tizen operating system and Smart Things app integration made it easy to manage apps and settings. “I love the Samsung Tizen operating system which makes it very easy to add and manage apps,” said one user.
- Design: The sleek and modern design of the TV was also a common point of praise. “Its sleek design allows it to look great in any space within your home,” noted a reviewer.
- 4K AI Upscaling: The 4K AI Upscaling feature was appreciated for enhancing non-4K content. “The 4K AI Upscaling makes my non-4K content look 4K,” mentioned a user.
- Remote Control: The small, functional remote control received positive feedback. “The small remote is very functional,” said a satisfied customer.
CONS
- Delivery Issues: A few users reported issues with the TV arriving damaged. “It was broken when it arrived,” mentioned one customer.
- Software Glitches: Some users experienced minor software glitches, particularly with the operating system’s smoothness. “The software is not as smooth as the phone and lags a bit at each startup of the TV,” noted a reviewer.
- Sound Inconsistencies: A couple of users noted inconsistencies in sound quality when using external streaming devices. “The sound is drastically different on the Samsung device compared to a streaming device,” said a customer.
- Volume Control: There were mentions of needing to adjust the volume significantly when using streaming devices. “We had to turn it up to about 55-60 for volume to hear everything,” reported one user.
Who Should Buy?
The Samsung 65” QN85D Neo QLED 4K Smart TV is ideal for anyone looking for a high-quality, feature-rich television that offers an exceptional viewing and listening experience. It’s particularly suitable for tech enthusiasts who appreciate advanced features like 4K AI Upscaling and Dolby Atmos sound. This TV is also perfect for those who value ease of setup and user-friendly interfaces, making it a great choice for families and individuals who enjoy streaming, gaming, or watching movies in high definition. Its sleek design ensures it will look great in any living space, from modern living rooms to cozy bedrooms.
Do Users Recommend This Product?
Yes, the majority of users highly recommend the Samsung 65” QN85D Neo QLED 4K Smart TV. They commend its superior picture and sound quality, ease of use, and sleek design. The few issues mentioned, such as delivery damage or minor software glitches, were outweighed by the positive aspects and overall satisfaction with the product. Users find it to be a worthwhile investment, offering excellent value for money with its advanced features and outstanding performance.
