BenQ CinePrime HT5550 HDR 4K UHD Home Theater Projector

Half of the picture looked GREAT! The left half had white vertical bars. They showed up even without any input to projector. I googled it and found the DLP chip was failing. This was FACTORY REFERBISHED. Not sure how they could miss these lines. I have only had one other BenQ monitor for gaming 144hz. After a year it started flickering. I still use it but it’s annoying. I will probably buy this same projector again (NEW) in a few months because it has the HUGE adjustment range for mounting. With white lines it was tough to get a full sense of how great the image could be… Not so happy with BenQ…

Great quality projector. I had a 82” 4K tv in my media room and after seeing my brother in laws BenQ 4K I knew I had to get one. I am amazed at the picture coming from this projector. You will not be disappointed! Packaged well.

Ordered one of these for my dedicated theater room. Noticed a ton of light off screen, on the wall and floor. This projector has a great picture, but they seem to have missed a major requirement. Which is keeping all the light on the screen. This is worse than light bleed. BenQ engineer said that this was an “inherent defect” with the product. They won’t address the issue because most people don’t have a light controlled / dedicated theater space. If you have one, steer clear of this product.

The return process was a nightmare. It took forever to get this taken care of. Bought this December 15th and still haven’t received my reimbursement. I had to eat the tax as well because I was outside of my amazon return window, because BenQ is slow at RMA / troubleshooting. The support engineer was very helpful and great. BenQ just needs more of them. They are running on a skeleton crew, and they all know me by first name now.

The HT5550 doesn’t just meet cinema quality it surpasses it. I’ve never seen anything like it. I paired mine up with a Panasonic UB820 and it’s above and beyond my expectations. Also has the best 3D I’ve ever seen. Go for it, I highly suggest it. Enjoy!

This new BenQ HT5550 is outstanding. I never thought I would see the level of color from a projector like this projector produces. Holy cow, it’s stunning. The 3D is also a nice touch which happens to be the best 3D I’ve ever seen. This baby is worth every penny spent. Buy it, you won’t be sorry!!

picture looks good, however when the screen image changes brightness and color the projector makes low freq. noises. The air vents also leak light so if your planning on a ceiling mount in a dark room it is distracting.

Excellent projector! Far superior than the Epson 5050 which many people compare this to. Whisper quiet, I mean I have this thing setup right behind me and I don’t hear it. I sometimes think the fans aren’t on, its so quiet. The picture is unbelievable, sharp .No screen door effect and I dont see any rainbows…the colors are rich and vibrant. Definitely get it when you can as the popularity of this model makes it hard to find.

Good picture& great 3D..
Too hard color adjust.

I was on the fence on purchasing this projector. The cheaper Benq seemed to suit my needs. After a bit of research, my distance throw all led to the BenQ 5550. WOW! Every positive review was right! Boom, right out of the box, amazing image! I have several tv’s and even OLEDs, so image quality is critical. While a projector will never match an OLED or QLED, etc.. This is a stunning image! You NEED a dark room to get the most out of this unit (or most projectors). My image is about 180 foot on a medium beige wall. I didn’t buy a screen (yet) to see the quality. A few minor tweaks (not necessary, just being a nerd) and On my fourth day of watching, I find myself pausing in my head, while watching and going “wow.. look at that crisp, clear, colorful image”. I make and edit my own music videos (I’m a musician) and use Final Cut Pro to edit. I’m impressed! One thing that is extremely helpful,… I have SEVERAL streaming boxes. Apple TV 4K, Nvidia Shield, Roku, etc. I’m a gear nerd. I seek out the best. So a little research led me to this, if you are purchasing any 4K projector. 1-your HDMI cables are CRITICAL if you want a great image! Yes, a “regular” HDMI should work, buy would you buy an expensive car, and spray pant the finish yourself? No. Same here. You don’t have to go to Bestbuy and spend $300 on fancy HDMI cables. BUT I STRONGLY suggest you look on Amazon for OPTICAL HDMI cables for your projector run. Totally worth the extra $20-$40 for a perfect image. 2- If you are using an Apple 4K Tv box, search on YouTube for “ Best settings for 4K Apple TV for Projectors”. This was CRITICAL in producing the correct image. Now, I’m sure you say you’re getting a 4K image from your streaming box, but I was shocked to see that you turn OFF HDR, and turn on OTHET settings to get full HDR images. Sounds crazy, but watch the video(s). You can apply this to other boxes as well. Now THE SELLER… when you buy a large purchase on Amazon unseen, you feel protected. They have your back. I’m not rich, so I went for a slightly used (demo) unit, with full warranty and 6 hrs on the bulb. The unit arrived 4 days early. Impressive! When I opened the box, there was a note inside from the seller. Of course you get a little nervous when you see this. The seller kindly explained that the used demo unit that I bought was actually sold the same day that I purchased mine. So, he kindly went into inventory, and gave me a brand NEW projector for the same used price! That’s a difference of $400 or more! I was completely blown away by this. He did not have to do that, could’ve simply said my unit was unavailable and refunded me my money. Wow… Wow… Wow! David the owner of Staunton Home Theatre (Amazon authorized reseller) is AWESOME and AMAZING. Thank you for caring about your business and customers. I immediately message him with a thank you note for his kindness and he spent the time to send me a response again thanking me for my note. It’s the kind of stuff you don’t see these days it makes you feel more and more secure using Amazon and it’s resellers when it comes to buying certain items. So… If you’re on the fence about purchasing this item, and I know it’s a larger ticket item from many people, just go ahead and buy it. You can always send it back (sometimes for a small restocking fee) if you don’t like it. One thing I would be very cautious of is your “throw distance“. I have an extremely large living room so this HT–5550 works in my situation. If your throat distance or back wall of your living room or home theater is less than maybe 10 or 12 feet, then I would look at the BenQ HT-3550 that is 90% identical to this larger unit, but specifically designed for a smaller throat distance to get you a larger screen. Basically the insides of these two projectors are mostly the same. There were a few minor upgrades in the larger unit and an updated lens system but, unless you are a super image geek you probably will not notice the difference. Either way, if you’re reading all these reviews, you will realize that the BenQ projectors are the absolute best in class for images. Buy it… You probably won’t return it once you see the image. Hope all this helps there a plenty other reviews with all the technical stuff which I could’ve put here but would be redundant. Chris, clear, amazing quality 4K imaging.…! Hope all this helps!

This is a real plug and play projector, just connect your devices and it will display a perfect picture. Looks impressive without being bulky, very high quality picture without very high tag price. All in one, HD, 4K and 3D.