Brother MFC-L2820DW Compact Monochrome All-in-One Laser Printer

Brother Wireless MFC-L2820DW Compact Monochrome All-in-One Laser Printer
4.2
45
21
35
62
320
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🗣 Customers Say

Users consistently express high satisfaction with the Brother MFC-L2820DW, highlighting its fast printing speeds, excellent print clarity, and easy wireless connectivity. However, there are frequent mentions of challenges related to initial setup complexity and suboptimal scanning quality.

Customer Reviews Summary

The Brother MFC-L2820DW receives robust praise from home and small office users for its quick printing capabilities, significantly enhancing productivity. Users consistently note the printer’s ability to handle high-volume print jobs efficiently, delivering sharp and professional-quality documents. Its compact design is appreciated for fitting seamlessly into smaller office setups, making it highly suitable for home offices and small businesses.

In contrast, some users reported dissatisfaction with the scanner performance, noting lower-than-expected image clarity. Scans are described by some as blurry or lacking the sharpness needed for professional documents. Additionally, several reviewers found the initial software setup and installation challenging, particularly mentioning confusing instructions and difficulties navigating through menu options.

The printer’s wireless connectivity emerges as a notable strength, frequently praised for enabling easy printing from smartphones, tablets, and laptops without cumbersome cable management. Users find this feature greatly beneficial in enhancing workflow efficiency and convenience.

✅ What Are the Advantages of This Product?

  • Rapid Print Speeds: Users frequently highlight the printer’s ability to handle large print jobs swiftly, significantly saving time. One reviewer noted, “This printer is very fast and processes documents rapidly, making it ideal for busy offices.”
  • Efficient Wireless Connectivity: The seamless Wi-Fi integration allows users to print effortlessly from multiple devices, including mobile phones and tablets. As one satisfied customer remarked, “Wi-Fi printing from smartphones and tablets anywhere in my home office has significantly simplified my daily tasks.”
  • Economical Toner Use: Compared to inkjet alternatives, users report substantial cost savings due to the printer’s efficient toner consumption. One user particularly mentioned, “It uses much less toner compared to my previous inkjet printer, resulting in noticeable long-term savings.”

❌ What Are the Disadvantages of This Product?

  • Subpar Scanning Quality: The scanner frequently receives criticism for producing low-quality images. Users reported that scans often lack sharpness and clarity. One user explicitly stated, “The scanning results are consistently low quality, making this function less practical for detailed work.”
  • Complex Initial Setup: The initial setup process, including software installation, has been highlighted as challenging by numerous users. The instructions provided are often described as unclear, causing confusion among less tech-savvy individuals. As one user noted, “The setup was unnecessarily complicated and time-consuming, which created initial frustration.”
  • Limited Email Integration: Users expressed frustration regarding the scan-to-email function, which exclusively supports Microsoft Outlook. This limitation inconveniences users relying on alternative email services, necessitating manual steps to attach scanned documents to emails.

🔄 How Has This Product Improved?

Compared to previous Brother printer models, users note significant improvements in wireless connectivity, compactness, and toner efficiency. Enhanced wireless features simplify printer integration into various network environments, and the improved toner use ensures cost-effective operation.

⚖️ How Does This Product Compare to Other Options?

Users transitioning from other printer brands, particularly HP, frequently mention superior reliability and ease of use with the Brother MFC-L2820DW. The printer’s reliable wireless connectivity and cost-effective toner use give it a competitive edge over similarly priced models from other manufacturers.

🎯 Is This Product Right for You?

The Brother MFC-L2820DW is highly recommended for individuals operating home offices, small businesses, or anyone needing a dependable monochrome printer with scanning and copying capabilities. It is particularly suitable for users who value cost efficiency, rapid printing, and easy wireless connectivity over advanced scanning features.

🎮 What Are Real Users Saying?

Real user experiences highlight consistent reliability, easy wireless printing, and excellent daily performance. However, there are recurring mentions of setup challenges and less-than-ideal scanning results, urging potential buyers to weigh these aspects carefully.

⚠️ What Are the Most Common Problems?

Common user complaints include complicated initial setups and dissatisfaction with scan clarity. It is recommended to seek assistance from online resources or customer support during the installation process.

🔧 How to Fix Common Issues?

For setup difficulties, users recommend following detailed online tutorials available from Brother. To improve scan quality, adjusting resolution settings within the printer’s software settings is suggested.

💡 How Can You Get the Best Experience with This Product?

To optimize your printer’s performance, ensure regular updates to firmware and drivers. Users suggest adjusting toner settings to maximum darkness to achieve the best print clarity.

🏗️ How Durable Is This Product?

Users with long-term experience frequently praise the printer’s robust build and long-lasting performance. Durability is consistently highlighted as a significant benefit, with minimal maintenance required over several years of regular use.

☎️ Customer Support & Warranty

Customer opinions about Brother’s support services vary significantly. Some users appreciate prompt, helpful assistance, while others experience challenges in reaching responsive support staff. The printer includes a standard one-year limited warranty, covering typical operational issues.

⏳ What Do Long-Term Users Say?

Long-term users consistently affirm the printer’s reliability, emphasizing its consistent print quality, low operational costs, and minimal maintenance requirements over extended periods.

🤔 Is This Product Worth It?

Based on user feedback, the Brother MFC-L2820DW is considered a valuable investment for home and small office use. Despite some minor drawbacks, especially concerning the scanning quality and setup complexity, its performance, reliability, and cost-effectiveness make it a recommended choice.

❓ FAQ (Frequently Asked Questions)

  • Can I print from my smartphone?
    Yes, the printer supports wireless printing from smartphones through the Brother Mobile Connect app.
  • Is it suitable for heavy office use?
    It is best suited for moderate use; heavier office demands might require a higher-capacity model.
  • Does it print double-sided automatically?
    Yes, it features automatic duplex (double-sided) printing, enhancing paper conservation.
  • Can it scan directly to email?
    Yes, but scan-to-email functionality is limited to integration with Microsoft Outlook.
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Overview

Product Page: MFC-L2820DW | PrintersAIOs | PrintersAIOsFaxMachines | By Brother
Click on the link above to go to the official product page and get more detailed information about the product.

Brother's MFC-L2820DW - Compact Mono Laser Multi-Function Printer | Brother Australia

Customer Reviews

Updated on June 1, 2025

Showing 110 reviews of 483 reviews.

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Peter T. KoroghlianMarch 7, 2024

WORST PRINTER I HAVE EVER PURCHASED

This brother MFC-L2820DW is by far the worst printer i have ever purchased. The papers get jammed, the printer doesnt recognize there is paper in drawer when there is. Overall it is an absolute piece of crap printer! i dont know if the seller sold me a defective one or one that was returned but, this printer has not worked properly since i installed it. Sometimes it works just fine but, i would say i encounter some issue that requires me to reset my printing job before it will work properly. I will use this piece of crap until the ink runs out and then i will drop it from the roof my building to watch it shatter into pieces with satisfaction. I dont think ill buy another brother printer again since this seems to happen quite often with their inferior products. DONT BUY THIS PRINTER. And just maybe, dont buy from this seller since this is the crap they will send you.

J.B. HickokDecember 29, 2024

Not Compatible with Windows 11 Pro

If you plan on using the Scan Utility, Brothers drivers are not compatible with Windows 11 Pro. I am an IT Professional and I tried every possible way to get this to work. Scanner utility just fails to connect to device. Windows Device Manager shows incompatible driver. The iprint&scan separate software download will work, but the actual scan utility will not open due to Brother drivers. So if you have Windows 11 Pro, stay away until Brother decides to get the proper drivers. I am going with a different brand.

BarryJanuary 31, 2024

almost perfect …

1st off .. solar should have wrapped it at the very least lightly for privacy/security from prying eyes vs simply relying on the manufacturer’s box~broadcasting for all to see what you’ve bought (I would have gladly paid an extra $10 for some wrapping paper .. seriously 😒) ..

product review ..
pros:
very good performance/quality if you’re not looking for color, heavy duty quantity .. trust it name brand with decades of history unlike the newer companies from China ..relatively easy to set up .. Good thing it was packaged properly by the manufacturer as I was concerned with the long distance travel and it abuse it must have suffered unlike purchasing one in a store which most likely arrived with multiple units on a pallet~less manhandling abuse ..

cons:
tiny little display screen for status and information ..
a lot of superfluous/garbage (IE; solicitations/Spanish manuals IMHO)

*deducted 1 point for attention to detail; lack of wrapping on the exterior (no offense)

.. still would recommend this type and model of machine to others 👍

Hua linMay 28, 2024

Keep showing No paper in Tray

Just open to try today. I have my old Brother printer for over 6years, just got a new one to try today. But it seems like it has some problems, no matter how to fill the paper, it keeps showing no paper in tray, I try to copy some documents, it doesn’t work.

Jocelio RibeiroNovember 24, 2024

Watch out

I bought this printer in May 2024, I have only printed 429 pages (according to Printer Pager Counter) and the toner that came with the printer is already empty. All available information shows that the toner should print 3,000 pages. I contacted the company’s support and they said that the “starter cartridge”, that came with the machine , has always less toner than a replacement. This information is not available anywhere, otherwise I would have reconsidered my purchase (cost of the printer + the new toner). Other brands like HP, Epson, Canon, sell their printers with full toner.

David S.July 27, 2024

Worthless

I purchased this a few days ago and it was delivered on Saturday. It’s the 5th Brother MFC machine I’ve had in the last 28 years and I’ll never buy another one. I couldn’t get it to connect to my wireless network. I followed all their directions, even rebooting both the wireless router and my computer multiple times. Then I tried calling Brother support, but they are now TOO CHEAP TO EVEN PAY THEIR OVERSEAS CALL CENTERS TO WORK ON THE WEEKENDS!!!! They much think that business is a 9-5 Monday through Friday life. WRONG!!! I couldn’t even get it to print using the cable connection. No matter what I did, all I get is “the printer is in Error mode” DON’T BUY A BROTHER MFC MACHINE!!!

Jason A. WithersJanuary 27, 2025

Great small business printer.

Printer is great fast, fast overall easy set up, quite, cost effective. The only negative I would have is brother could make getting the support page drivers a bit easier for those that don’t set up equipment every day. Good news is with a little reading or a YouTube video set up and programming completion was about 20 minutes. Functionality is great and thier applications are easy to use and navigate.

M. Gonzalez Jr.April 10, 2024

Just the AIO I needed

Like many others I both realized I didn’t need color printing and was getting very tired-and financially weary-of buying replacement cartridges for my ink jet copier/printer. And my most important need is to print out a whole bunch of documents in B&W only at a reasonable price. So this very well built and spec’d multifunction printer fit the bill perfectly.
Brother products are top of the line. High tech, high quality and easy to use. Setup was easy and UI is excellent. Just wish it had duplex scanning..

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