Summary of Customer Reviews
The Brother Wireless MFC-L3720CDW Digital Color All-in-One Printer has garnered generally positive reviews from users across various platforms. Customers appreciate its multifunctionality, combining printing, scanning, copying, and faxing capabilities into a single, efficient device. Many users highlight its ease of setup, user-friendly interface, and high-quality output. The printer’s wireless connectivity and duplex printing features are particularly well-received. However, some users have noted issues with toner cost, connectivity problems, and limitations in duplex scanning. Overall, the printer is praised for its performance in home and small office settings.
PROS
Multifunctionality: The printer combines printing, scanning, copying, and faxing, making it a versatile choice for home offices and small businesses. A user mentioned, “It’s a gem for any home or office setup.”
Print Quality: Users consistently praise the high-quality output, especially for documents and basic color printing. One review states, “The print quality is really nice, very clear for photos.”
Ease of Setup: Many reviews highlight the straightforward setup process, even for those who are not tech-savvy. A customer noted, “Setup was easy and straightforward but no ethernet jack – Wireless only.”
Wireless Connectivity: The printer’s ability to connect wirelessly simplifies its use across multiple devices and operating systems. One user mentioned, “It prints from my phone wirelessly without any issues.”
Duplex Printing: The auto duplex printing feature is appreciated for saving paper and enhancing productivity. As one review highlights, “Automatic printing on both sides of the paper is a great eco-friendly feature.”
User-Friendly Interface: The touchscreen interface is intuitive and easy to navigate, making the printer’s features accessible. A review states, “The touchscreen interface makes navigating through its functions quick and easy.”
CONS
Toner Cost: Several users have expressed concerns about the high cost of replacement toner cartridges. A user complained, “The price of replacement toner cartridges is obscene.”
Connectivity Issues: Some customers have experienced difficulties with wireless connectivity, particularly with certain networks or devices. A review mentioned, “Wireless printing only works if you are attached to the same access point.”
Duplex Scanning Limitations: The printer does not support duplex scanning, which has been a disappointment for some users. One review stated, “It will not print or scan from double-sided originals.”
Size and Weight: The printer’s bulkiness can be a drawback for users with limited space. As one user noted, “The printer is a bit heavy for one person to lift.”
Software Issues: Some users have reported problems with the installation of unwanted software during setup. A customer mentioned, “Brother installs this PowerEngage adware on my computer without consent.”
Who Should Buy?
The Brother Wireless MFC-L3720CDW Digital Color All-in-One Printer is ideal for home offices and small businesses that require a reliable, multifunctional device. It is particularly suitable for users who need a printer that can handle various tasks such as printing, scanning, copying, and faxing. Those who value high-quality document printing and appreciate the convenience of wireless connectivity will find this printer to be a valuable addition to their setup. However, users should be prepared for the higher cost of toner and ensure they have enough space to accommodate the printer’s size.
Do Users Recommend This Product?
Yes, most users recommend the Brother Wireless MFC-L3720CDW Digital Color All-in-One Printer for its versatility, ease of use, and high-quality output. The positive aspects, such as multifunctionality, print quality, and wireless connectivity, outweigh the negatives for many customers. However, the high cost of toner and occasional connectivity issues are points of consideration. Despite these drawbacks, users generally find the printer to be a worthwhile investment for their home or small office needs.
