Customer Media
Highlights
| Fast Print Speeds | Delivers efficient performance for busy offices with print speeds of up to 35 pages per minute in both color and monochrome, featuring a quick first-print time of approximately 7 seconds. |
|---|---|
| Single-Pass Duplex Scanning | Equipped with a 50-sheet automatic document feeder (ADF) that supports one-pass, two-sided scanning to save time and improve workflow efficiency when processing multi-page documents. |
| Customizable 5-Inch Color Touchscreen | Features an intuitive, smartphone-like 5-inch color touchscreen that can be customized with the Application Library to provide easy access to the functions you use most. |
| Versatile Connectivity and Mobile Printing | Offers seamless integration with built-in Wi-Fi, Ethernet, and USB ports, supporting mobile printing via the Canon PRINT Business app, Apple AirPrint, and Mopria Print Service. |
| Expandable Paper Capacity | Comes standard with a 250-sheet cassette and a 50-sheet multipurpose tray, with the option to expand up to 850 sheets using an additional cassette to handle high-volume print jobs. |
Pros & Cons
Pros
- Fast Performance and Efficiency: The printer is highly praised for its rapid 35 ppm print speed and a quick first-page-out time of approximately 7 seconds. Additionally, the one-pass duplex auto-document feeder (ADF) significantly speeds up scanning and copying tasks.
- Superior Print and Scan Quality: Users consistently report sharp, crisp text and vibrant, accurate color reproduction for both documents and marketing materials. The scanning function is also noted for producing high-quality PDFs with ease.
- Modern Features and Connectivity: The device offers a responsive 5-inch color touchscreen with customizable menus and seamless wireless connectivity. It supports mobile printing via AirPrint and the Canon PRINT app, and integrates well with professional business software.
Cons
- Warranty Registration Issues: A significant number of reviewers discovered that their units were not intended for sale in the USA, leading to Canon refusing warranty registration and technical support for these 'grey market' units.
- High Toner and Operating Costs: The genuine Canon 069 toner cartridges are described as very expensive, which increases the total cost of ownership. Some users also noted that the printer only comes with 'starter' cartridges that may need early replacement.
- Bulky and Heavy Design: The printer has a large physical footprint and weighs nearly 50 pounds, making it difficult to move and requiring a sturdy, dedicated space. Some users found it much larger and noisier than expected for a home office environment.
You might also like
Customer Reviews
Showing reviews 1-10 of 48
-
Printer review.
Verified purchase Verified purchase: This reviewer bought the product.HughJ December 28, 2025Review source: BestbuyIt prints and copies clearly in color. The costomer service was outstanding during the wireless setup.
-
Cannon Printer
Verified purchase Verified purchase: This reviewer bought the product.JamesB December 26, 2025Review source: BestbuyAmazing printer. Great customer service. The warranty seem to be amazing?
-
Not a USA model
Verified purchase Verified purchase: This reviewer bought the product.Stuntpilot December 20, 2025Review source: AmazonTypical Canon MFP- simply outstanding. This particular model, sold on Amazon, was not intended for sale in the USA (appears to be a Canadian unit). Consequently, Canon will not let you register the unit on it’s web site and therefore no warranty or product support. Would I consider returning it based on this? You’d have to pry it out of my cold, dead hands!
-
Doesn't achieve image-quality
Verified purchase Verified purchase: This reviewer bought the product.Amazon Customer December 19, 2025Review source: AmazonTested many settings across windows, Canon software, and the printer itself and couldn’t get good quality images. Printer also had an issue smudgung and creating dark lines across the top of each page, no matter the paper quality or size. Don’t recommend for printing quality images, even if it says 1200 dpi. Just not going to get it with this printer.
-
great printer
Verified purchase Verified purchase: This reviewer bought the product.JAMAL December 19, 2025Review source: Amazonthis is the best one after I try HP 3301 Hp4301 scanner it’s great software’s need some improvement
-
Good printer
Verified purchase Verified purchase: This reviewer bought the product.Rooster December 19, 2025Review source: BestbuyOnly had printer for about a month. Had hiccup with connecting to home network, but now online. Have used the Canon phone app (Android) to connect and print documents from the phone – no issues. Printer prints crisp sharp documents, and is fast at it. Have scanned documents/ID cards from the glass also and images come out well.
-
GREAT PRINTER
Verified purchase Verified purchase: This reviewer bought the product.GaryJ December 19, 2025Review source: BestbuyEXCELLENT PRINTER. VERY HAPPY WITH IT. WOULD BUY AGAIN
-
Not user friendly
Verified purchase Verified purchase: This reviewer bought the product.R. Barger December 18, 2025Review source: AmazonThe jury is still out. No instructions or printed owner’s manual included. The most difficult set up I’ve ever experienced. I had to go on the internet and hunt the drivers. I still wonder if I have the right software installed. Definitely NOT plug and play! This printer may still get returned, it is made so cheaply and it’s print is so-so. Cannon used to be a good product, so dissapointed.
-
Great Printer
Verified purchase Verified purchase: This reviewer bought the product.DavidF December 18, 2025Review source: BestbuyPrice is good and function’s are great. Cost to operate is very reasonable.
-
Warranty warning!
Verified purchase Verified purchase: This reviewer bought the product.Phill J December 15, 2025Review source: AmazonI’m giving this a 1-star review only because I could not activate the warranty. According to Canon’s website, the device was not intended for sale in the United States and refused to allow me to add it to my list of products I have. So, I’m stick with the 30-day return policy from Amazon and up Schitt Creek without a paddle after that.
Otherwise the unit has been working great.