Canon MegaTank PIXMA G620 Wireless All-in-One Photo Printer

Canon PIXMA MegaTank G620 Wireless All-In-One Inkjet Printer - Black
3.8
47
19
20
60
152
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🗣 Customers Say

Many users are thrilled with the G620’s vivid photo prints and efficient ink usage, calling it “a very good buy” and “worth the money.” However, others report recurring frustrations with print head clogging, poor setup instructions, and limited duplex features, leading some to regret the purchase.

Customer Reviews Summary

The Canon PIXMA G620 MegaTank Photo Printer has garnered a wide range of feedback from users who praise its exceptional photo print quality, economical ink usage, and massive ink tank capacity, while others report challenges with connectivity, maintenance, and usability. It’s particularly well-regarded for producing vibrant, frame-worthy images thanks to its 6-color dye-based ink system, which includes unique gray and red inks for enhanced color accuracy. Many reviewers highlight how it outperforms older photo printers—even models from Canon’s own Pro series—in terms of color richness and detail.

Users appreciate the cost-effectiveness of the MegaTank system, with several reporting they’ve printed hundreds or even thousands of photos without needing ink refills. Ink visibility through the transparent tanks is also noted as a convenience. On the downside, issues like clogged print heads, limited duplex printing, and a non-backlit control panel frequently surface in critical reviews.

The setup experience varies widely. While some users found it quick and intuitive, others struggled with Wi-Fi pairing, lack of detailed instructions, and vague error codes. Despite these concerns, most users agree that the print output—especially for photographs—is where this printer shines, making it a solid choice for enthusiasts, small business owners, and families who value high-quality photo prints.

✅ What Are the Advantages of This Product?

  • Exceptional Photo Print Quality: Users consistently praise the vibrant, true-to-life photo prints. One reviewer compared it favorably to drugstore and professional lab prints, saying, “Even on cheap Walmart photo paper, the results weren’t even comparable.”
  • Low Cost per Print: Thanks to its MegaTank system, many users have printed thousands of pages without replacing ink. One user noted, “I’ve had it for a year and a half and still haven’t refilled the original ink tanks.”
  • 6-Color Ink System with Gray and Red: The inclusion of gray and red ink leads to better gradients and accurate tones. Users found these additional colors especially helpful for printing grayscale or artistic photos.
  • No Paper Jams: Several users highlighted the smooth paper feeding, with one saying, “I haven’t had a paper jam, which is a huge plus compared to my last printer—jam city!”
  • Great for Photo-Only Users: Many found it ideal as a dedicated photo printer, saying, “If your main use is printing images, you’ll love this printer.”

❌ What Are the Disadvantages of This Product?

  • No Automatic Duplex Printing: A frequent complaint is the lack of duplex capability for standard documents. “It only duplexes on matte photo paper,” noted one user, “and that isn’t clearly stated anywhere.”
  • Control Panel Issues: Many users criticized the non-backlit display and difficult-to-navigate menu. “The panel is tiny and unreadable unless the lighting is perfect,” one reviewer complained.
  • Clogging and Print Head Failures: Multiple users reported print head clogging after periods of inactivity. One said, “Half of our nozzles stopped working even after several cleaning cycles.”
  • Difficult Wi-Fi Setup: Connectivity frustrations are common. “Only Canon printer I have where I need to reinstall the software regularly,” shared one user.
  • Software & Documentation Shortcomings: Several users had trouble finding clear setup instructions. “Canon’s documentation is among the worst I’ve ever tried to follow,” said a reviewer.

🔄 How Has This Product Improved?

Compared to earlier Canon models like the PIXMA Pro-100, users note that the G620 is more compact, easier to refill, and significantly cheaper to operate. The inclusion of a maintenance cartridge also improves user serviceability, addressing issues that previously required professional repair.

⚖️ How Does This Product Compare to Other Options?

Many users compared the G620 favorably to Epson EcoTank and older HP photo printers, citing better print quality, color accuracy, and ink value. One user who switched from HP said, “I dumped HP for overpriced cartridges—Canon’s refillable system is a game-changer.”

🎯 Is This Product Right for You?

This printer is ideal for:

  • Photo enthusiasts who want lab-quality prints at home.
  • Crafters and artists needing rich color output.
  • Small business owners printing promotional materials.
  • Home users looking for a long-term economical printer with massive ink yields.

However, it’s less ideal if you:

  • Require duplex printing frequently.
  • Need a touchscreen or backlit UI.
  • Print documents more than photos.

🎮 What Are Real Users Saying?

Colors exceed expectation,” said one photographer. Another added, “This thing beats professional lab prints and I’m printing from home!” Others report mixed experiences like: “The print quality is excellent, but the software setup was a nightmare.”

⚠️ What Are the Most Common Problems?

  • Head Clogging After Inactivity: Users who leave the printer idle for weeks often face ink nozzle issues.
  • Connectivity Drops: The printer sometimes loses its Wi-Fi connection, forcing users to repeat setup.
  • User Interface Issues: A small, unlit display makes basic functions harder to use.

🔧 How to Fix Common Issues?

  • Run Maintenance Cycle: For clogged heads, users recommend running the built-in cleaning cycle.
  • Manual Restarts: For connectivity, turning the printer off and on or reinstalling drivers often helps.
  • Use a Static IP: For consistent Wi-Fi pairing, assigning a static IP can help resolve connection losses.

💡 How Can You Get the Best Experience with This Product?

  • Use High-Quality Photo Paper: Users note better results on Canon Glossy II or premium matte stock.
  • Print Regularly: To avoid clogs, print at least once a week.
  • Set Printer Defaults: Set your default paper size and quality to avoid repeated configuration.

🏗️ How Durable Is This Product?

Several users have reported the printer lasting over a year with daily or weekly use and no major issues. One long-term user noted it still worked perfectly after hundreds of high-coverage photo prints. However, durability may depend on maintenance, as neglected print heads can fail prematurely.

☎️ Customer Support & Warranty

Support quality is mixed. While Canon’s human support is praised, especially for replacements under warranty, users found the AI chat and documentation lacking. Warranty replacements were fulfilled quickly in some cases, but not all users were satisfied with long-term solutions.

⏳ What Do Long-Term Users Say?

After 1–2 years of use, users report ongoing print quality and low ink costs as key benefits. However, a few noted declines in reliability, especially when the printer was used infrequently. A user said, “It sat for months, and now half the nozzles are clogged.”

🤔 Is This Product Worth It?

If you want vibrant photos, low ink costs, and high print volume capacity, the Canon PIXMA G620 is a strong contender. However, it’s best suited for regular use, particularly photo printing, and less ideal if you need robust document features or a plug-and-play setup. Most users who needed a reliable photo printer agree—it’s absolutely worth it.

❓ FAQ (Frequently Asked Questions)

  • Does this printer support duplex (double-sided) printing?
    No, it only supports duplexing on matte photo paper. Most users report this as a major drawback.
  • Can you print from your phone?
    Yes, via the Canon app, though some users found the app unintuitive and preferred printing from a PC.
  • Is the ink really long-lasting?
    Yes. Several users reported printing thousands of pages without refilling.
  • Is this printer good for occasional use?
    Not ideal. Multiple users report head clogging if left unused for long periods.
  • Can it print 12×12 photos?
    No, it doesn’t support 12×12 paper sizes—limited to standard photo dimensions.
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Overview

Product Page: Shop Canon MegaTank PIXMA G620 | Canon U.S.A., Inc.
Click on the link above to go to the official product page and get more detailed information about the product.

Meet the Canon PIXMA G620 Wireless MegaTank Photo Printer

Customer Reviews

Updated on May 4, 2025

Showing 110 reviews of 298 reviews.

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BobGoldrickNovember 18, 2022

Canon G620 versus Epson ET-8500

I am an accomplished amateur photographer, not a professional or a techie. I take photos with an iPhone 12 and a Panasonic SLR. I do not make highly technical adjustments to the images. Both of these printers produce excellent results. I purchased them for two reasons: saving on ink, and printing photographs with accurate colors. I have used Canon Pixma printers for decades, so I first tried the G620. Although I do most of my shopping on Amazon I purchased it at Best Buy for ease of potential return. It cost $330 (rounded up by a penny).

THE CANON G620:

PRO’s:
It was easy to fill the six ink tanks. Canon cleverly designed the tops of each one so they can only be inserted into the correct tanks.
No problem connecting to my wi-fi.
Documents printed quickly and looked fine.
The first 4×6 print I did was acceptable but not as good as I had expected. I corrected this quickly per the next bullet.
By default my Windows laptop installed its own drivers for the printer. These are not as good as Canon’s. I went to the Canon website and downloaded and installed their drivers for the 6 series.
Voila, very good photos, with accurate color and sharp edges! Thanks to other Amazon reviewers for calling this to my attention.
Photos printed quickly enough.

CON’S:
The most significant one, and why I switched to the Epson, is the paper handling. There is only one input tray, at the rear of the printer, which takes all sizes and types: 8×11 plain paper, 4×6, 5×7 and 8×11 photo paper, etc. At first I didn’t think I’d mind changing the paper, but after a while I did, per next bullet.
The display on the top of the printer is small, dim and awkwardly placed. I thought I might not need to use it that much, but every time you change paper you have to.
You need to pull the output tray out manually. No big deal if you are at your desk, but if you are in another room and want to print out an item on your phone you have to go the printer. A minor inconvenience but a nettlesome one at times.

THE EPSON ET-8500:.

PRO’s:
Equally easy to connect to wi-fi.
Even easier to set up. The correct drivers were downloaded automatically.
A terrific screen on the right front of the printer. Large, bright, easy to use.
Two input trays at the front, one for 4×6 and 5×7 photo paper, the other for 8×11 paper of either type.
Another input tray at the back! I use this on the relatively few occasions I print 8×11 photos, and I keep plain paper in the front tray. This is extremely convenient.
When you send an item to the printer it wakes up even if it’s turned off. The G620 did not do that.
The output tray comes out automatically; no need to pull it.
There is a button on the screen for pushing the output tray back in and closing the front.
That bright tilt-able front screen has every setting you need and is very intuitive.
Everything I printed came out fine and quickly. The photos were equal to Canon’s in quality, plus there is an Epson app for making further adjustments to them. I downloaded it and found it easy to use.

CON’s:
The cost: $700. That’s more than double the Canon G620, which is a significant consideration.
Two others that are not significant. The photo tray can be a little tricky to pull out and a tight fit when reinserting (it goes well toward the back). This can be relieved by first pulling out the 8×11 tray underneath it, giving your fingers more room.
Not really a con but when the printer is finished the screen shows two items: a little Home icon on the left and a larger “Troubleshooting” message next to that. Some users might think that means there was a problem, but it’s just in case there was. Touch Home and you’re set, then touch the Close Tray button on the bottom right.

BOTTOM LINE:
You may be wondering, Why spend that much more? And, why not buy a Canon Ink Tank printer of equivalent cost? Re the first, for the convenience of the paper handling and ease of use of the screen. I keep printers a long time and the cost spreads out over the years, especially not needing to buy cartridges. Re the second, I did research those, but prefer the size of the Epson, which is comparable to the G620. The higher priced Canons that I looked at were bulkier.

I hope this helps others. If I omitted anything you think should be included, or if you have questions or a difference of opinion, leave a comment and I’ll respond to it.

ang277May 3, 2025

Amazing for Crafters & Cardstock Use

Okay everyone i have been researching printers for 2 weeks now and i purchased the Canon Pixma G620 not the G6020 and it is amazing, i put in my heavy cardstock 110lb and no problem and the colors are amazing so vibrant and detailed also the options of different paper you can use. I have been crafting for 20+ years and this is my second canon printer my last one which just died from printhead error was 10 years old and i purchased this one and it is even better. highly recommend.

DM5115May 3, 2025

Canon G620 MegaTank Printer

I purchased the Canon G620 MegaTank in December 2021, and waited awhile to really test it out before writing a review. This is an excellent printer, and I am very pleased with it. The set up was easy for my pc and smart phone. I enjoy printing my own photos that I take, and I also print photos for others. The photo quality is outstanding, best on Canon photo paper. I reprinted and compared photos that where printed with a couple different photo printers in the past (about the same price range) and photos that were done by a photo service. All have been kept in an album. The G620 photos just stand out the best. Managing the print settings through my pc and phone was easy. The LCD screen is definitely small, however my previous Canon G3200 MegaTank didn’t have a LCD screen. I had the Canon G3200 MegaTank for several years, and it died due to full absorbent pads and clogged print heads, neither could be changed. It did served me very well. With the G620 the maintenance cartridge (holds the absorbent pads) and the print heads are replaceable, a big plus. Glad to see Canon improved on some important points in the G printer series. No big deal on giving up some printing speed for outstanding photos. I have scanned and copied documents, no complaints. Enjoy the luxury of no ink cartridges. I would recommend the Canon G620 MegaTank printer.

KonaBob1975May 3, 2025

Some great, some not-so-great things.

The G620 does some things GREAT and others are not so great, hence the 3-star rating. First the great: The quality of photographs on high-quality glossy paper is outstanding! Printing photographs from Lightroom using the exact setup I used with digital printing service, the prints came out a bit dark. After very quickly adjusting exposure and tweaking contrast a bit, the pictures were comperable to the digital printing service I use. Regular every-day printing on standard 20# bright white paper was also very good, though slow (but that’s why we also have a laser printer). Now for the not-so-great. First, setting up the wireless connection was a colossal pain. Extremely poor user interface that made the process slow and tedious. Thankfully, it only needs to be done once. Printing photographs on high-quality matte paper produced far inferior results. I tried using two different brands of paper, both heavy weight papers. The colors on the print are muted and edges in the photograph are indistinct leading me to wonder about color bleed in the paper (we live in a rather high-humidity environment) – but this is just a guess. While I am disappointed in the matte print quality, the outstanding quality of prints on glossy paper makes the printer worth the purchase for me.

CamperMay 3, 2025

Great printer for documents, photos and cardstock for crafting

One of the key things I like about the printer is no cartridges. So far it looks like it hasn’t use any ink and I have printed both photos and text. I’ve also been able to print on 80 lb (216 gsm) cardstock for using with my cricut and also cutting down for my handmade cards. This printer handles everything I have told it to print with no issues.

Mysterio257May 3, 2025

Best photos printer,, save money on ink

Just got bought this printer easy to setup, easy to fill the tanks. It prints as good as my old Canon TS9020 , high quality photos and good documents too. No duplex. Missing the LCD screen like my 9020 had. Thousands of prints and Low price ink refills will save you hundreds over the years. Dont buy the 4 ink megatank buy this one, 6 ink photos are much better

NightravenMay 3, 2025

Amazing Quality!!

As an avid scrapbooker, I bought this printer to help save money on ink costs. On my old Canon printer, I could print maybe 50 or 60 photos before one of my ink cartridges was out. After getting this printer, I tested it out with my old printer to compare the differences. No calibration was necessary to get this printer to print amazing quality photos from the first print. This printer compared to my old Canon far exceeded my expectations and also prints look better than they do on my phone or computer monitor. If you print a lot of photos at home, get this printer, you won’t be disappointed you did.

TJ22May 3, 2025

Great Printer

I wanted to save money on ink and print a lot of stickers. This printer quality is crisp and clean. The setup wasn’t complicated as others stated. You go to the ijcanon website and follow the instructions. You add the app on your phone. The only thing I didn’t like was not having the option to crop on the scan page. Also, I noticed that it doesn’t turn off when not in use. Hopefully the ink lasts for more than a year. I’m happy about this purchase.

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