Customer Media
Highlights
| Stunning 4K Visuals with 120Hz Smoothness | Experience breathtaking clarity with 3840 x 2160 UHD resolution on a 27-inch IPS panel. The upgraded 120Hz refresh rate provides significantly smoother motion for both productivity and casual gaming compared to standard 60Hz displays. |
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| Single-Cable USB-C Connectivity | Streamline your workspace with a versatile USB-C port that delivers up to 65W of power to charge your laptop while simultaneously transmitting video and data signals through a single cable. |
| AMD FreeSync Premium Technology | Enjoy a tear-free and fluid viewing experience during fast-paced action. This monitor supports AMD FreeSync Premium and VRR (Variable Refresh Rate) to eliminate screen tearing and stuttering for seamless visuals. |
| Enhanced Integrated Audio | Equipped with dual 5W speakers, this monitor offers re-engineered sound quality with deeper frequency response and greater output power than previous generations, eliminating the need for external speakers. |
| Advanced Eye Comfort and Ergonomics | Features a TÜV Rheinland 4-star eye comfort rating with improved ComfortView Plus to reduce blue light emissions without sacrificing color accuracy. The fully adjustable stand allows for height, tilt, swivel, and pivot adjustments for all-day comfort. |
Pros & Cons
Pros
- Exceptional 4K and 120Hz Performance: The monitor delivers breathtaking 4K visuals with sharp text and vibrant colors, while the 120Hz refresh rate provides buttery-smooth motion that is highly beneficial for both productivity and casual gaming.
- Convenient USB-C Single-Cable Setup: The USB-C connectivity acts as a docking station, providing video, data, and 65W power delivery to charge laptops through a single cable, which effectively reduces desk clutter.
- High-Quality Integrated Speakers: Many reviewers were surprised by the built-in speakers, describing them as loud, clear, and possessing decent bass, making them far superior to typical integrated monitor audio.
Cons
- Hardware Reliability and Defects: There are multiple reports of significant hardware failures, including horizontal or vertical dead pixel lines appearing shortly after use, flickering screens, and USB-C ports that stop functioning entirely.
- Mac Compatibility and Control Issues: Mac users frequently noted that they cannot control the monitor's volume or brightness through the Apple keyboard, and some reported difficulties with text scaling and a persistent yellow tint from the non-disableable ComfortView feature.
- Inconsistent Quality Control and Shipping: Several customers received units that appeared to be used or open-box items despite being sold as new, and others reported physical defects like wobbly stands or even an ant infestation in the packaging.
Customer Reviews
Showing reviews 11-20 of 294
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Dell Monitor
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MichaelN December 12, 2025Review source: BestbuyThis 27 inch monitor is BEAUTIFUL!!! It has the High Resolution I needed, and the USB-C hook up I needed to connect to graphics card. I’m very happy with the performance!
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Great Monitor – Really good value from the sale
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AMG7 December 12, 2025Review source: BestbuyI bought this as a replacement monitor for one that was broken. It has been great. The set up was pretty easy (10 minutes) and the monitor itself is high quality – great colors, good size for a home office and I love the fact that it can power my computer and display the screen through one USB connection – that removes the clutter from my desk. Very pleased.
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Great Monitor by Dell
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Ebfontes December 12, 2025Review source: BestbuyGreat Monitor, great picture quality, it a very versatile and lightweight monitor ! Rotates to accommodate viewing!
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Jack of Trades master of none
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Sealark December 11, 2025Review source: BestbuyIts a good monitor for everything. I like to game, edit photos and videos and it does all of those great but it could be better for each one. I know that doesn’t exist in a perfect world but if you want something with over 120hz for gaming or more dynamic range for editing this isn’t quite there for professional levels. But since i’m not a professional in any of those fields and just a hobbyist this is perfect. It is great quality for what i need, pretty much perfect but just giving my opinion on what someone else might be thinking its not perfect in every category or excelling in every category.
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Looks good, but USB-C connection not working.
Verified purchase Verified purchase: This reviewer bought the product.Dee December 9, 2025Review source: AmazonDell tech support hung up on me twice. On the third try I contacted sales support. They took my info and are looking up an answer. My issue, I paid extra for the USB-C connection and its not working. It is working on the HDMI 4k cable.
There are 2 USB-C ports. One Upstream and the other downstream. Upstream one shorted out my computer. Fortunately it was able to restart.
The Good:
Monitor looks great. Bright enough, I had to turn it down to match my older monitor residing beside this monitor.
I’m not sure about the resolution. -
I would by again.
Verified purchase Verified purchase: This reviewer bought the product.Matheus December 8, 2025Review source: AmazonIts a great monitor. There are 2 option, new, or used like new. I paid for need. They send me used. Really unconfortable.
usc c cable is really small. -
Dell Monitor
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Becca December 6, 2025Review source: BestbuyI love this monitor!! It’s the best size for work, and had the best picture on it.
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Works great with Mac Mini M4
Verified purchase Verified purchase: This reviewer bought the product.CarolMac December 6, 2025Review source: AmazonI’ve only been using this monitor for a few days, but so far so good. Works great with my Mac Mini! Tip: during setup, you connect the USB-C to one of the Thunderbolt ports, not the USB-C port on the Mini. Once I connected correctly, the monitor worked seamlessly with the Mini. Recommended!
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Possible intermittent issue with using display over usb-c?
Verified purchase Verified purchase: This reviewer bought the product.Michelle December 6, 2025Review source: AmazonPurchased 2.
One had a defective line of pixels across the screen.
Returned it and purchased another.
So far they have been working fairly well.
Occasionally the one I am running on usb-c is not seen by the computer on wake up and have to fully reboot.
Have not determined if it is a monitor issue or PC issue.
Have changed cables but it has happened again.
Has been too infrequent to diagnose any further.
Both the monitors and PC were brand new. -
Monitor & Replacement Didn't Work
Verified purchase Verified purchase: This reviewer bought the product.ASUS December 6, 2025Review source: AmazonI purchased this during the holiday and the monitor came with everything included and no physical damage, however, once I plugged in the power cord to multiple outlets the monitor would not turn on. I used another cable and the monitor would still not turn on. I believed I received a defective model so I returned it and got a replacement, and lo and behold I had the exact same issue. No power to the monitor even after trying multiple power outlets and power cables. I’m a fan of Dell but from this experience I cannot recommend their monitors anymore.