Customer Media
Highlights
| Optimal Espresso Extraction | Achieve expertly extracted espresso with a 15-bar Italian professional pump that delivers a consistent 9-bar extraction, ensuring rich and balanced flavor in every shot. |
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| Perfect Temperature Control | Instantly reach and maintain the ideal brewing temperature thanks to Thermoblock technology, which provides fast, precise, and stable temperature control for consistent results. |
| Versatile Milk Frothing | Effortlessly froth milk and alternatives with the adjustable 2-setting steam wand, allowing you to create silky steamed milk for latte art or rich, velvety froth for cappuccinos. |
| Sleek Italian Design | The compact, stainless-steel Italian design features sleek, clean lines that seamlessly fit into any kitchen space or style, adding an elegant touch to your countertop. |
| Customizable Brewing & Pressure Gauge | Enjoy personalized brewing with customizable single or double espresso preset recipes, and monitor your extraction in real-time with the chrome-detailed visual pressure gauge for the perfect brew. |
Pros & Cons
Pros
- Easy to Use and Clean: Many reviewers highlight the machine's straightforward operation, intuitive controls, and simple setup, making it ideal for beginners. It is also frequently noted for being easy to clean, including removable parts like the drip tray and water tank.
- Quality Espresso and Crema: Customers consistently praise the machine for producing delicious, rich, and strong espresso with a thick, velvety crema, often comparing the quality favorably to coffee shop beverages. The 15-bar Italian pump is mentioned as contributing to optimal extraction.
- Compact and Attractive Design: The espresso machine is frequently complimented for its sleek, modern, and compact design, which fits well on countertops without taking up much space. Its stainless steel and chrome finish contribute to an appealing aesthetic.
Cons
- Inconsistent Temperature and Slow Cycling: Several users report that the espresso is not hot enough, and the milk frother may not heat milk adequately. There are also complaints about long wait times when switching between brewing and steaming functions, or when making multiple drinks back-to-back, as the machine can overheat or require a cooling cycle.
- Plastic Taste/Smell and Material Concerns: A significant number of reviews mention a persistent toxic plastic smell or taste emanating from the water tank or other plastic components. Concerns are raised about hot coffee passing through plastic and the use of aluminum in the portafilter instead of stainless steel.
- Frother and Portafilter Issues: The milk frother is often criticized for producing large, airy bubbles instead of fine microfoam, or for being difficult to control and use effectively. The portafilter is noted for being cheaply made, having a small diameter (51mm) which limits accessories, leaving wet coffee pucks, or being challenging to lock into the machine.
Customer Reviews
Showing reviews 111-120 of 302
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Hot liquid passing through plastic, NO THANK YOU.
Verified purchase Verified purchase: This reviewer bought the product.GUILLERMO JALIL October 4, 2025Review source: AmazonThe hot coffee passes through plastic releasing possible toxins and microplastics into the fluid. Furthermore, the metal cup holding the coffee grains appears to be aluminum instead of stainless steel. Coffee is acidic and hot, passing by aluminum creates free aluminum, that is considered a heavy metal to the brain. They can’t make this out of stainless steel without exposing the liquid to plastic?
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Makes good coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DennisN October 4, 2025Review source: BestbuyIt’s a good espresso machine to start out. I really like using it.
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I am satisfied with the purchase.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Alex October 3, 2025Review source: BestbuyI liked this model, easy to handle, and this model also works quietly.
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Perfect for Us
Verified purchase Verified purchase: This reviewer bought the product.Doug Brandt October 2, 2025Review source: AmazonIt’s perfect for espresso/latte lovers who don’t need super-crazy control over their coffee. Watched a couple of videos by a true coffeephile and were set to go. (The user manual, like many these days, is subpar, but YouTube works.)
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Easy to use
Verified purchase Verified purchase: This reviewer bought the product.sacresneph October 2, 2025Review source: AmazonEasy to start up and use. Drinking First Cup already
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Yay! Love my cappuccino : espresso machine
Verified purchase Verified purchase: This reviewer bought the product.rebecca e. September 29, 2025Review source: AmazonLived this while visiting my sister so I had to get one for my birthday ❤️
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Goated Coffee
Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.SebastianR September 28, 2025Review source: Bestbuy100% love it. It makes amazing coffee and it hasn’t fail me yet
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Delonghi EM 450
Verified purchase Verified purchase: This reviewer bought the product.ROGER YONAN September 27, 2025Review source: AmazonExcellent product professional quality espresso and easy to use
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Five stars
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Thomas September 23, 2025Review source: BestbuySuperb espresso machine. Good build quality and runs great
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Excellent Coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Galen3157 September 20, 2025Review source: BestbuyI really enjoy this coffee maker. Its easy to use although it helps to have a little understanding of cappuccino and how to froth milk. I have had fun trying the different combinations and flavors.