Customer Media
Highlights
| Optimal Espresso Extraction | Achieve expertly extracted espresso with a 15-bar Italian professional pump that delivers a consistent 9-bar extraction, ensuring rich and balanced flavor in every shot. |
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| Perfect Temperature Control | Instantly reach and maintain the ideal brewing temperature thanks to Thermoblock technology, which provides fast, precise, and stable temperature control for consistent results. |
| Versatile Milk Frothing | Effortlessly froth milk and alternatives with the adjustable 2-setting steam wand, allowing you to create silky steamed milk for latte art or rich, velvety froth for cappuccinos. |
| Sleek Italian Design | The compact, stainless-steel Italian design features sleek, clean lines that seamlessly fit into any kitchen space or style, adding an elegant touch to your countertop. |
| Customizable Brewing & Pressure Gauge | Enjoy personalized brewing with customizable single or double espresso preset recipes, and monitor your extraction in real-time with the chrome-detailed visual pressure gauge for the perfect brew. |
Pros & Cons
Pros
- Easy to Use and Clean: Many reviewers highlight the machine's straightforward operation, intuitive controls, and simple setup, making it ideal for beginners. It is also frequently noted for being easy to clean, including removable parts like the drip tray and water tank.
- Quality Espresso and Crema: Customers consistently praise the machine for producing delicious, rich, and strong espresso with a thick, velvety crema, often comparing the quality favorably to coffee shop beverages. The 15-bar Italian pump is mentioned as contributing to optimal extraction.
- Compact and Attractive Design: The espresso machine is frequently complimented for its sleek, modern, and compact design, which fits well on countertops without taking up much space. Its stainless steel and chrome finish contribute to an appealing aesthetic.
Cons
- Inconsistent Temperature and Slow Cycling: Several users report that the espresso is not hot enough, and the milk frother may not heat milk adequately. There are also complaints about long wait times when switching between brewing and steaming functions, or when making multiple drinks back-to-back, as the machine can overheat or require a cooling cycle.
- Plastic Taste/Smell and Material Concerns: A significant number of reviews mention a persistent toxic plastic smell or taste emanating from the water tank or other plastic components. Concerns are raised about hot coffee passing through plastic and the use of aluminum in the portafilter instead of stainless steel.
- Frother and Portafilter Issues: The milk frother is often criticized for producing large, airy bubbles instead of fine microfoam, or for being difficult to control and use effectively. The portafilter is noted for being cheaply made, having a small diameter (51mm) which limits accessories, leaving wet coffee pucks, or being challenging to lock into the machine.
Customer Reviews
Showing reviews 141-150 of 302
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No work
Verified purchase Verified purchase: This reviewer bought the product.Tolou Safari August 11, 2025Review source: AmazonIt’s not working good
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Excelente equipo con un buen precio..
Verified purchase Verified purchase: This reviewer bought the product.Armando J. Santos August 11, 2025Review source: AmazonLa manera simple y fácil de preparar una buena taza de café.
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For those of us with sensitive taste buds, the plastic taste is real.
Verified purchase Verified purchase: This reviewer bought the product.Michael Horowitz August 10, 2025Review source: AmazonI agree with the reviewers who complain of a bad plastic taste and smell. I probably should have returned it, but to minimize the unpleasant taste and smell, I use new water, run a double of hot water through the empty filter, then a single to warm the cup, and finally make an espresso. This reduces the plastic taste.
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Wife loves it
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AndrewB August 7, 2025Review source: BestbuyNo issues thus far have had it for roughly 5 months and works flawlessly.
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Loving it
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Nestuser August 5, 2025Review source: BestbuyI love the Rich Expresso shot coming out of this machine. I was using kuerig and this one is far superior
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Easy to use!
Verified purchase Verified purchase: This reviewer bought the product.alayna August 5, 2025Review source: Amazonmakes the most amazing cappuccinos! very easy to use!
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Good coffee
Verified purchase Verified purchase: This reviewer bought the product.Ronald Johnson August 5, 2025Review source: AmazonWorks great. Coffee is hot and quick.
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looks nice
Verified purchase Verified purchase: This reviewer bought the product.George Cerdan August 4, 2025Review source: Amazonexpresso goo but milk foam could br better
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Be Carful
Verified purchase Verified purchase: This reviewer bought the product.Christian August 3, 2025Review source: AmazonNot Safe in my opinion. I was steaming milk, and the wand came off bunning my hand.
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EIGHT MINUTES TO CYCLE
Verified purchase Verified purchase: This reviewer bought the product.Amazon Customer August 2, 2025Review source: AmazonGreat cup of coffee, but it takes a staggering EIGHT MINUTES to cycle from making steam back to making espresso!