Customer Media
Highlights
| Optimal Espresso Extraction | Achieve expertly extracted espresso with a 15-bar Italian professional pump that delivers a consistent 9-bar extraction, ensuring rich and balanced flavor in every shot. |
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| Perfect Temperature Control | Instantly reach and maintain the ideal brewing temperature thanks to Thermoblock technology, which provides fast, precise, and stable temperature control for consistent results. |
| Versatile Milk Frothing | Effortlessly froth milk and alternatives with the adjustable 2-setting steam wand, allowing you to create silky steamed milk for latte art or rich, velvety froth for cappuccinos. |
| Sleek Italian Design | The compact, stainless-steel Italian design features sleek, clean lines that seamlessly fit into any kitchen space or style, adding an elegant touch to your countertop. |
| Customizable Brewing & Pressure Gauge | Enjoy personalized brewing with customizable single or double espresso preset recipes, and monitor your extraction in real-time with the chrome-detailed visual pressure gauge for the perfect brew. |
Pros & Cons
Pros
- Easy to Use and Clean: Many reviewers highlight the machine's straightforward operation, intuitive controls, and simple setup, making it ideal for beginners. It is also frequently noted for being easy to clean, including removable parts like the drip tray and water tank.
- Quality Espresso and Crema: Customers consistently praise the machine for producing delicious, rich, and strong espresso with a thick, velvety crema, often comparing the quality favorably to coffee shop beverages. The 15-bar Italian pump is mentioned as contributing to optimal extraction.
- Compact and Attractive Design: The espresso machine is frequently complimented for its sleek, modern, and compact design, which fits well on countertops without taking up much space. Its stainless steel and chrome finish contribute to an appealing aesthetic.
Cons
- Inconsistent Temperature and Slow Cycling: Several users report that the espresso is not hot enough, and the milk frother may not heat milk adequately. There are also complaints about long wait times when switching between brewing and steaming functions, or when making multiple drinks back-to-back, as the machine can overheat or require a cooling cycle.
- Plastic Taste/Smell and Material Concerns: A significant number of reviews mention a persistent toxic plastic smell or taste emanating from the water tank or other plastic components. Concerns are raised about hot coffee passing through plastic and the use of aluminum in the portafilter instead of stainless steel.
- Frother and Portafilter Issues: The milk frother is often criticized for producing large, airy bubbles instead of fine microfoam, or for being difficult to control and use effectively. The portafilter is noted for being cheaply made, having a small diameter (51mm) which limits accessories, leaving wet coffee pucks, or being challenging to lock into the machine.
Customer Reviews
Showing reviews 201-210 of 302
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Review good
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MariaalejandraR June 13, 2025Review source: BestbuyExcellent good functions machine recommend 100 percent
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Excelente compra
Verified purchase Verified purchase: This reviewer bought the product.Cliente de Kindle June 11, 2025Review source: Amazonpequeña, práctica y hace un buen café.
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De'Longhi Expresso machine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.sie07 June 6, 2025Review source: BestbuyThis De’Longhi Expresso machine is easy to use, and come out tasting really good.
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Works great!
Verified purchase Verified purchase: This reviewer bought the product.Julia June 3, 2025Review source: AmazonWorks great! Easy to use, makes great coffee.
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Great Machine
Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Julien June 1, 2025Review source: BestbuyWorks great, easy to use, and makes really good espresso daily.
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Must have it
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Rita May 30, 2025Review source: BestbuyI like it very much, worthy of having it. I like to make my own coffee
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Does not work
Verified purchase Verified purchase: This reviewer bought the product.Amazon Customer May 30, 2025Review source: AmazonPiece of junk. Just turned it on- will only make coffee for about 5 seconds. Steamer won’t event turn on
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Toxic smell
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Joseph May 30, 2025Review source: BestbuyWater tank smells like toxic cheap plastic guess what the coffee tastes like?
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Leaking tank
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.NanaW May 30, 2025Review source: BestbuyI recently purchased a coffee machine from Best Buy, and the water tank is leaking. It appears that the plug at the bottom of the tank cannot be secured tightly
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Great Crema
Verified purchase Verified purchase: This reviewer bought the product.Richie May 28, 2025Review source: AmazonAfter purchasing three expresso machines I found a great machine with Delonghi.. Great Crema easy to operate