Epson Expression Home XP-5200 Wireless All-In-One Color Printer

I have limited use for printing so an inexpensive printer and ink suits my needs.
Machine comes with puny starter ink cartridges. I ordered correct but off brand replacement ink from Amazon.
The use of these trigger a firmware update which disabled my printer. Epson support asked, “didn’t you read the box?”.
No I didn’t. I read the specs to ensure this machine met my limited needs. I didn’t read the little notice on the box when Amazon delivered it”
Articles online indicate they only started adding the information on newer models after a class action lawsuit made them act like a decent & ethical company. Still didn’t cause them to make a sincere and apparent disclosure.
Let’s not pretend they want consumers to be well advised about this or they could & would make a real effort to provide forthright disclosure before disabling my new printer.
This tells me everything I need to know about Epson.
Throwing out their machine. I don’t trust companies that use dubious techniques to take my money. This offer you can’t refuse method of commandeering products to force sales of their products should be treated as extortion.
I want to know exactly what the off brand ink does that Epson claims damages the printer. Because it was working fine until EPSON disabled it. So who damaged my new printer? Seems like Epson did not the replacement ink.

1. The printer came with ink cartridges of limited ink.
2. I print in black ink only so went the black cartridge got low I only replaced the black ink – I could not get the printer to print.
3. Contacted online help and they stated that you MUST buy the entire black and color ink packets for the printer to work – YOU cannot just replace the black ink cartridge – they gave me steps where I should be able to print out a few pages with black ink but the copy was terrible and unreadable.
4. Nowhere in the printer instructions could I find a statement that you must buy the entire ink packets and that replacing only one cartridge will not WORK. The entire ink packets are expensive.
5. Customers need to be aware of this and in the specifications of the printer, this needs to be clearly stated so customers do not have to learn this from the helpdesk.
6. DO NOT BUY!

I bought this to replace my 12 year old Epson 835 All-In-One.I was never able to get a wireless setup, as it took 30 miutes to enter just 3 of the 12 characters of the SSID password. I am happy to report this was not a problem on the 5200. As others said, following the lead of the setup instructions lead to success. Printing only the setup images to align left me with 99+ percent ink in the cartridges. I still have not figured out the use and value of the software, but as long as I can copy, scan and print from the control panel, and select the 5200 when I print off the laptop, I really do not care.

update: I finally printed some pictures on photo-quality paper, on plain paper, within some Word document. The photo quality prints were very good. The photo inserted in the Word Document looked good. The photo printed on plain paper was not very good … maybe what some have described as very grainy. The 839 still sells for over $500 on Amazon. I think it pretty good that this 5200 can print almost as good a photo as the 835. The 5200 does what I want and I am happy.

I’ve had Epson printers for years, my XP 830 lasted for a long time with great quality, so when I needed to buy a new printer I thought to go back to Epson. However, I am about to return this one and go to another company. My issue is that this brand new printer, in which I purchased ink directly from Epson.com, is printing extremely faded and pixelated. Every print job is faded with very weak colors. I work in tech and know how to troubleshoot basic things so I’ve gone into my advanced settings and increased print quality, etc. etc etc. I’ve posted some photos in hopes in helps someone else but it’s very hard to see the print quality when taking a picture with a cell phone. Also the other documents are work product that I can’t post.

I called Epson tech support and the first lady hung up in my face. The second representative asked me the same questions over and over again getting absolutely nowhere for a good half hour. By then I was running terribly behind for work and prep for some meetings, so I am deciding to return this and go elsewhere.

Just finished setting up and printing some documents on the XP-5200. I was worried that the set up would be difficult — I long for the days when you could download a driver and hook up with a cable and off you go. I was pleased that the set-up, using both the front panel and the app which you must download, the process was pretty seamless. No frustrating errors or mishaps.

It does take 30 minutes or so for the entire process, but the app takes you step by step through the process. A third of the set-up is just getting the printer ink charged and going through the alignment process.

Print quality is excellent. That said, I am mostly printing calendars, reports, and word documents, so color alignment is not a high priority.

Same size as my previous HP 2700 printer. There was nothing wrong with my HP printer EXCEPT that when I upgraded my wifi, the printer was no longer compatible. In additional the HP app was a nightmare compared to the EPSON.

Got the package today. Setup from iPhone 14 Pro for wireless network connection was a nightmare. The Epson App kept generating a message “Printer’s WiFi setup is complete but the printer can’t be located on the WiFi network”, following by asking whether I used a wrong password – how can the setup be complete if the password was wrong? Repeated 3 times, got the same message. No other diagnostics or suggestions given, except “move the printer closer to router. Extremely frustrating! Finally gave up on the app, started to punch the printer’s control panel to try my luck – to my surprise the printer could already see my WiFi, with a strong signal level, and the “Next” button led to password entry, then everything works! I don’t understand how EPSON can release such a lousy app that simply acts as a roadblock for the user. Where is your QA process?

I Love this printer, the only thing i will say, it is an ink gusler, it will go through all its ink in 30 copies. And ink is not cheep for this printer it can run around $40 a set, so keep that in mind if you want this printer.

First – it is much easier to set up the printer and enable networking from a PC. It might be possible on a Mac but I gave up on that effort. Their install app is worthless- just set it up manually. They force you to sign up for a support contract which is a scam. Their touchscreen menu on the printer is horrible. Print quality is only average. Would not recommend.

it prints slow compared to the HP I had but the HP had all sets of problems thats why I got rid of it. It connects to our cell phones with no problems. Phot prints are OK.

I just received the printer and have tested all the functions. Scanning and copying are easy and the setup is a breeze. What I did not expect was the automatic double-sided printing would be as quick and easy as it turned out to be. This feels like a good decision and will save me a lot of time and money.