HP Color Laserjet Pro 3201dw Wireless Color Laser Printer

HP Color LaserJet Pro 3201dw Printer
3.1
Based on 215 customer reviews
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🗣 Customers Say

Most users appreciate the speed, print quality, and wireless connectivity, making it a great choice for home and office use. However, some have faced setup and driver issues, particularly with Windows 10, and have found the toner replacements costly.

Customer Reviews Summary

The HP Color LaserJet Pro 3201dw has received a mixed reception from users, with a majority praising its fast printing speeds, high-quality prints, and ease of use, while some have reported setup difficulties, connectivity issues, and expensive toner replacements. Many users found the printer’s wireless functionality to be seamless, allowing them to print effortlessly from multiple devices, including smartphones and tablets. The color quality has been widely appreciated, especially for business and home-office use, though a few users noted that it may not be suitable for high-end photo printing.

However, not all experiences have been smooth. Several users encountered driver compatibility issues, particularly with Windows updates. Some users expressed frustration with frequent paper jams and the printer’s lack of scanning and copying functions, which they assumed were included at this price point. Despite these setbacks, the majority of customers who needed a reliable and efficient laser printer found the HP Color LaserJet Pro 3201dw to be a worthwhile investment.

✅ What Are the Advantages of This Product?

  • Fast Printing Speed: Many users highlighted the quick and efficient printing capability, with some stating it prints over 100 pages in just a few minutes. This makes it ideal for office settings where speed is crucial.
  • High-Quality Color Prints: The laser technology ensures sharp text and vibrant colors, making it suitable for documents, marketing materials, and general business use. One user even mentioned it delivers results similar to a professional print shop.
  • Easy Wireless Connectivity: The printer supports Wi-Fi, Ethernet, and mobile printing, allowing users to print from various devices effortlessly. Several customers noted that the setup was completed in less than 15 minutes.

❌ What Are the Disadvantages of This Product?

  • No Copying or Scanning Feature: Some users were disappointed to find out that this printer only prints and does not include a copier or scanner, which they expected at this price point.
  • Expensive Toner Replacements: A few customers noted that while the initial toner supply is decent, replacing cartridges can be costly, with some sets costing nearly half the price of the printer itself.
  • Driver and Connectivity Issues: Windows 10 users have reported frustrating driver compatibility problems, with printers sometimes failing to be detected after updates. A few also experienced occasional Wi-Fi disconnections.

🔄 How Has This Product Improved? (If applicable)

Compared to older HP inkjet models, the HP Color LaserJet Pro 3201dw eliminates issues related to dried-out ink cartridges. Users who upgraded from inkjet models found the laser toner much more reliable for long-term use.

⚖️ How Does This Product Compare to Other Options? (If applicable)

Many users compared this printer with HP’s inkjet models and Brother’s laser printers. While HP’s inkjets are more affordable upfront, this laser model provides better longevity and avoids ink-related maintenance issues. Compared to Brother laser printers, users noted HP offers more intuitive software and better mobile connectivity.

🎯 Is This Product Right for You?

This printer is ideal for home offices, small businesses, and students who need a reliable, high-speed printer with excellent color quality. However, if you require scanning or copying features, you may need to consider an all-in-one model.

⚠️ What Are the Most Common Problems? (If applicable)

  • Driver compatibility issues with Windows 10 and occasional Wi-Fi disconnections.
  • Paper jams reported by some users.
  • High cost of toner replacements.

🔧 How to Fix Common Issues? (If applicable)

  • Driver issues: Users recommend manually installing HP’s PCL6 driver instead of using automatic updates.
  • Paper jams: Ensuring paper is aligned correctly and not overloaded in the tray helps prevent jams.
  • Wi-Fi connectivity problems: Restarting the router and updating firmware can improve wireless stability.

💡 How Can You Get the Best Experience with This Product? (If applicable)

  • Use high-quality laser paper to achieve the best print quality.
  • Turn off automatic firmware updates if using third-party toner cartridges.
  • Enable duplex printing to save paper and reduce costs.

🏗️ How Durable Is This Product? (If applicable)

Users reported that the printer is well-built and heavy-duty, with some expecting it to last 5-7 years based on their previous HP printer experiences.

☎️ Customer Support & Warranty (If applicable)

Some users had trouble getting help from HP’s support, particularly when entering their serial numbers on the website. Others mentioned that HP’s standard warranty is a year long, with extended warranties available at an extra cost.

⏳ What Do Long-Term Users Say? (If applicable)

Early buyers who have used the printer for several months state that it continues to perform well, but toner costs remain a concern.

🤔 Is This Product Worth It?

Overall, the HP Color LaserJet Pro 3201dw is a solid investment for those who need fast, high-quality prints and reliable wireless functionality. However, if you need scanning and copying features, you may want to explore other options. For those prioritizing print quality and speed over multifunctionality, this printer is an excellent choice.

❓ FAQ (Frequently Asked Questions) (If applicable)

Q: Does this printer have a scanner?
A: No, this model is a single-function printer and does not include scanning or copying capabilities.

Q: Can I print directly from my phone?
A: Yes! The printer supports mobile printing via Wi-Fi and works with smartphones and tablets.

Q: How much does toner replacement cost?
A: The cost of toner varies, but a full set of replacement cartridges can be expensive, sometimes costing nearly half the price of the printer.

Q: Does it support automatic duplex printing?
A: Yes, double-sided printing is supported, making it a great option for saving paper.

Q: Is it easy to set up?
A: Most users find the setup process quick and straightforward, typically taking under 15 minutes.

Check it out on Amazon

See the latest pricing for HP Color Laserjet Pro 3201dw Wireless Color Laser Printer, Office Printer, Duplex, Best-for-Office (499Q9F) on Amazon

Overview

Product Page: Color LaserJet Pro 3201dw Printer | HP® Store
Click on the link above to go to the official product page and get more detailed information about the product.

Customer Reviews

Updated on February 22, 2025

Showing 110 reviews of 215 reviews.

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Preston C MahlerSeptember 10, 2024

This printer was great…until replacing the toner.

The first month or so of owning this printer, I would’ve given it 5 stars. The starter cartridges it came with put out AMAZING prints. Then one day, they run out and I’ve only ever replaced them with the same HP brand 218a cartridges. The first time i bought the XL version of each cartridge totaling somewhere around $500). After replacing, prints came out terrible and I mean AWFUL! Colors were way off half the page was faded to blank , unlegible even. I figured, hmm, I must’ve gotten a bad cartridge (or cartridges) even though they were unopened/sealed from HP. Nonetheless, I threw them all out, then bought a new set of the regular 218a HP brand cartridges (totaling $300-400). Installed them in the printer, and wouldn’t u know the prints still came just as bad as they were before. So in total I’ve spent well over $1,000 on this printer to not even use it anymore. I’ve tried trouble shooting every possibility every trick in the book, to no avail. I think it’s shady of HP that CLEARLY the starter cartridges the printer came with are of far better quality than those they provide as replacements, leading you to believe you have a great printer until u replace the ink. By that point, it’s too late to return, I’ve wasted over $1,000 over this garbage printer & toners, and still am unable to print one single page of a properly colored print out.. I was a fan of HP printers all my life but this purchase/experience may have just added them to my blacklist of “will never buy again” if it’s got the “HP” logo on it. They’re theirs and clearly have some deviant practices going on, from my experience. So in conclusion, my message would be to avoid this printer at all costs. Don’t trust Amazon’s “preferred choice” logo that I fell for and trusted. I wish someone would have informed me these issues before I bought this thing – i would’ve saved over a grand that’s been stolen from me, along with all the headaches.

NicoleJune 8, 2024

Great so far!

Pros – connected printer via ethernet and let me tell you this is the easiest install and set up ever. From plugging in to test pages on three different computers took about 10 minutes. I’m guessing the negative reviews about set up have to do with maybe wireless config and or user error. Print quality is sharp, speed is fast, and printing is quiet.

Con – Only concern is toner availability which seems to be hard to find but considering this is the #3 selling printer I am sure HP and/or 3rd parties will have sufficient supply soon.

Sidenote, during set up, the printer asks you about auto updates. Anyone looking to install third-party cartridges in the future may want to disable auto update FYI.

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Jody FruhaufJune 30, 2024

The worst customer service from Amazon and HP

I received the printer and got it connected and it worked beautifully for 3 pages. After that it would not print because of low toner levels. I was expecting a printer with toner to start right away. Not to spend $300 more for toner cartridges. HP (after a 2 day chat) determined that the cartridges are expired and that is why they do not work. They referred me back to Amazon to get new cartridges from them. I bought it from the HP store on Amazon. Chatted with Amazon…..their only option is to return the entire printer and reorder. I will definitely be going to a store to buy a new printer that isn’t HP. Both of their customer service experiences have been the worst!!!

Robert E. MaloneJune 6, 2024

Set-up NIGHTMARE

So I decided to buy it, even though it’s nanny ware makes you buy expensive HP cartridges and set up was supposed to be fun. It was MORE than fun. I have over thirty years experience as a user. Not an IT guy. But I have built several computers for example. Essentially you get no paper manual. And my firewall flagged the install download as a problem. Then after having to check/download new firmware and printing a few test pages successfully the thing had a bleeping brain fart, lost all the settings I put and, and won’t return to the setup walk through on the printer so I can’t reconnect to my wifi. And I waited to open it so today is my last day to return to this pos. Nice job HP. Maybe I should just dig that Laserjet 3 out of my garage and fix it instead.

Update – Aug 2024. Silly me, I updated my mesh wifi system in the house. Spent a half hour trying to figure out how to update the wifi network name…like an idiot I changed it…to no avail. Paper manuals? Google search? HP help? Left a number for a call back between 9-5pm EST? YouTube video? Nothing. Completely useless. Finally found ‘reset to factory settings’ buried in a menu and hit it. Then it went through set-up (language, date, time…) and finally…in conjunction with the HP Smart app…which you have to have to tell it to do WiFi setup…it finally took the change.

Then I had to add it as a new printer in windows and as a part if that it asks for your pin…the printer has a pin printed on the tag inside the front door but it’s NOT that one. When windows is setting up the printer the printer generates a NEW pin that appears on the screen and you have 30 seconds to enter it on the computer. Note that I didn’t have to do anything on my iphone at all and it kept working fine.

JamesSeptember 2, 2024

So Far So Good !! HP3201dw is an Excellent Model and a Great Value

I ordered the HP 3201 DW and so far it has met my expectations. I upgraded to a laser printer for my home office needs and after reading the pros and cons, I took a chance on this model and after a week, I have to say things are going well. The colors are vibrant, the printing is quick and relatively quiet. I have an IMac so the setup was instant and easy. I plugged it in, my wife hit a few buttons and wah-lah .. wifi printing. No HP downloads and it even works with Samsung. I print directly from my Samsung cell phone with no challenges at all. I am pleased with the delivery, ease of use, quality, size, price and appearance. This is supposedly the “newer” version and I did purchase the extended warranty just in case.

GolrizDecember 30, 2024

EXCELLENT PRINTER WITH HIGH-QUALITY RESULTS!!!

This printer has been a fantastic addition to my home office. It’s efficient, reliable, and delivers top-notch print quality.

WHY IT’S GREAT:
⭐️ SUPER EFFICIENT PERFORMANCE
The printer works seamlessly and handles high-volume printing with ease.

⭐️ IMPRESSIVE PRINT QUALITY
Every document comes out sharp and professional-looking—perfect for work or personal use.

⭐️ LONG-LASTING INK SUPPLY
It comes with enough ink to last a good while, even for heavy users like me.

⭐️ HIGHLY RECOMMEND
While replacement ink can be pricey, the initial supply stretches far, making it worth the investment.

IF YOU WANT A RELIABLE PRINTER THAT PERFORMS BEAUTIFULLY, THIS IS THE ONE!

P. H.July 4, 2024

Decent print quality, atrocious customer support

I purchased this printer for use with the current release of MacOS. The printer setup was easy enough, but there was one glitch: despite a full paper tray, every time I printed a page, the MacOS print queue produced an out-of-paper error message. I spent 7 hours on the phone with HP troubleshooting this. They decided to send me a replacement printer and offered me, for my inconvenience and agreement to keep the printer, one set of high-yield color toner cartridges (Black, Magenta, Cyan, Yellow). A supervisor approved this complimentary order. When they emailed me the order confirmation, I saw that the order included only a high-yield black cartridge, which was not was agreed to. I called HP back and am on the phone with them as I type this. So far on this issue of the complimentary toner, I’ve been on the phone for 1 hour and 19 minutes and still counting. See my iPhone screenshot attached. Utterly disgraceful.

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C.PelaezAugust 10, 2024

Need to note…

I had previously purchase (kinda sorta) same; my mistake not seeing clearly it was not a colored printer. So I found THIS one. Great reviews! Home office. Set up was a bit challenging without the onscreen (touch screen) but fairly doable to do manually. Boom thought all was good for one week. Went to print again and asked to log in (again); wifi not connected (again) but ok, I had not printed in 5 days so perhaps it did not quite connect. (what do I know…); tried again and still nothing; turn off, turn on, reset. frustrating. They saw an alert; “you may have run out of toner” really? One week? and (toner) low? But ok, perhaps I was sent a printer that isn’t up to par for making a mistake ordering original. Now trying to buy a toner. No guidance (this is the toner you need for the printer you just purchased) – which makes me weary to buy and make another mistake. Other than that, when it prints, it prints nicely. #twocents

Tech GuyDecember 25, 2024

Great Printer, But Its Policies Are a Dealbreaker

he printer itself does a fantastic job—prints are crisp, colors are vibrant, and it’s a solid machine… until it runs out of ink. That’s when the trouble starts. The printer initially costs $339 and comes with 4 cartridges, but refilling it costs close to $500. Yes, you read that right—replacing the ink costs more than the printer itself.

To make matters worse, the printer prevents you from using third-party cartridges with a chip that locks you into their ecosystem. This kind of “razor and blade” business model is not only frustrating but feels entirely anti-consumer.

They tout eco-friendly features, like defaulting to double-sided printing and using less plastic in their cartridges. But let’s be honest—if people find it cheaper to throw the whole printer away and buy a new one instead of refilling the ink, how is that environmentally responsible? It’s a contradiction that’s hard to ignore.

I had high hopes for this printer, but I can’t justify supporting practices that aren’t consumer-friendly, environmentally sustainable, or ethical. I won’t toss the printer out, but I will definitely be looking for a brand that allows me to use reasonably priced third-party ink. If you value your wallet and ethics, look elsewhere.

AlanJune 23, 2024

Terrible setup, terrible toner cartridge policy, offline all the time, very expensive ink

April 2024: I spent over three hours trying to get this printer configured so that I could print from each computer in the home. The setup is buggy and difficult. The touch screen that you need to use to enter some information is extremely awkward to use. I finally got printing to work. Then the next day I went to print again and couldn’t because I got the error message that the printer was offline. This along with HP’s new restrictions making it so you can’t use non-HP toner cartridges means that this is the last HP printer I’ll ever buy.

Update Dec 5, 2024: I do very little printing, but the original ink ran out is just a few months. It costs over $400 to replace the ink cartridges with the high capacity kind. This will be my last HP printer.

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