Customer Media
Highlights
| Blazing Fast Print Speeds | Experience rapid printing with speeds up to 25 pages per minute (ppm) for black and white documents and 20 ppm for color documents, ensuring efficient workflow for busy offices. |
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| High Capacity & Automatic Duplexing | Equipped with a substantial 500-sheet paper capacity, split across two 250-sheet input trays, and featuring automatic two-sided printing and single-pass duplex scanning, this printer is designed for high-volume tasks and enhanced productivity. |
| AI-Enabled Smart Features | The HP OfficeJet Pro 9135e is AI-enabled to intuitively adapt to your workflow and offers perfectly formatted prints with HP AI, alongside seamless integration with HP's easy-to-use print app for cloud sharing and multi-device printing. |
| Reliable Connectivity & Robust Security | Stay connected with HP's self-healing dual-band Wi-Fi that automatically reconnects, and protect your network from cyberthreats with HP Wolf Pro Security, ensuring your multifunction printer stays up to date and secure. |
| Versatile All-in-One Functionality | This all-in-one inkjet printer provides comprehensive functionality, allowing you to print, copy, scan, and fax, making it a versatile solution for diverse office needs. |
Pros & Cons
Pros
- Excellent Print Quality: The printer consistently delivers crisp, clear, and vibrant prints for both documents and photos, with many reviewers noting its professional or laser-like quality.
- Fast Printing and Scanning: Users appreciate the high speed of printing, especially for basic jobs, and the efficiency of features like automatic two-sided printing and one-pass duplex scanning.
- Versatile All-in-One Features: The device is highly valued for its comprehensive functionalities including printing, scanning, copying, and faxing, along with practical features like dual paper trays and seamless mobile printing via the HP Smart app.
Cons
- Connectivity and Setup Challenges: Many customers found the initial setup complicated and time-consuming, often encountering difficulties with wireless connectivity, frequent disconnections, and the printer not being recognized by devices, sometimes requiring multiple reboots or extensive troubleshooting.
- High Ink Costs and Restrictive Policies: A major point of dissatisfaction is the high cost of HP's proprietary ink cartridges and the mandatory nature of the HP Instant Ink subscription, with some users reporting the printer becoming unusable if non-HP ink is detected or the subscription is cancelled.
- Noise and Mechanical Issues: Several reviewers noted the printer is considerably noisy during operation. Other mechanical problems include frequent paper jams, the output tray bending printed pages, and the scanner feeder being unreliable or slow.
Customer Fit
- Primary audience: Home-office professionals or small-business owners who need fast, dependable color printing and scanning for daily paperwork.
- Secondary audience: Families and remote workers printing homework, invoices, or photos who value easy wireless control and compact size.
- Ideal scenarios: Typical uses include home offices printing client files, scanning multi-page contracts, or producing marketing flyers and reports.
Customer Reviews
Showing reviews 271-280 of 729
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Good quality
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AugdysmarS May 16, 2025Review source: BestbuyReally good purchase, good print quality and I also like that is instant ink
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New printer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.SharonM May 16, 2025Review source: BestbuySo far so good. east to set up. Replaced a older HP model that we had for years so hoping this last that long too.
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Good Printer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Milleray May 16, 2025Review source: BestbuyGreat quality and fast printing. Easy set up and the app is a plus to have.
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decent printer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.sliveris May 16, 2025Review source: Bestbuyworks fine does the job – alittle annoying getting connected
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Best Home Office Printer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PennyB May 16, 2025Review source: BestbuyI use this printer every day in our business. It has a fast printing speed and the color printing is beautiful. Added the HP instant ink to the package and would not go without it. I never have to go to the store to buy ink. It is shipped to me instantly before I run out.
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Excellent printer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RichardH May 15, 2025Review source: BestbuyI buy only HP officejet printers because they are the best Not perfect but a real good printer that can produce high quality output every time. HP support is also very good
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Set up was not working properly
Verified purchase Verified purchase: This reviewer bought the product.Key Accounting and Taxes, LLC May 15, 2025Review source: AmazonI had to continuously set up this printer. Every time I would think I had set it up fine, I would try to print something and the printer disappeared on me. Not good!
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A Genuine Pile of Crap
Verified purchase Verified purchase: This reviewer bought the product.KDC May 15, 2025Review source: AmazonThis printer is basically defective. Can’t finish setting it up because of persistent error message related to cartridges. Could only insert 3 of the 4 cartridges; the black one kept popping out like a projectile. Called HP support, at first they blamed the black cartridge and said they’d send a new one; then he said it’s a firmware update issue and sent me instructions on how to complete the update. Only problem is printer needs to be connected to internet in order to update and the error message put an end to that. Terrible quality, support is very confused. HP finally told me to return it. What a waste of time and money.
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faster printing than our old 8020
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Jayman May 14, 2025Review source: BestbuyHolds more paper and print faster! It’s a breeze to set up with the HP smart app
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Nice printing. Terrible software. Bad for scanning
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.VerneS May 13, 2025Review source: BestbuyTerrible, crappy software. But, it sure prints fast with great print quality.
1.) Terrible setup and installation software. Following the 1-2-3 procedure the WiFi did not work. Downloaded the installation package from HP support. During setup it asked for a printer PIN. After I found that and entered it, the WiFi worked. Why didn’t the 1-2-3 installation ask for a PIN.
2.) The sales info said the 9135e can scan to cloud services. Turns out it can’t scan to OneDrive personal like my Brother does (only Sharepoint and OneDrivePro). The software to allow scanning from the printer panel is confusing and buggy.
3.) It won’t scan multiple pages into 1 pdf file when scanning to a computer folder from the panel. After scanning one page, the display offers to add the next page. But selecting that option does not work. I only get the first page.
4. The WiFi is constantly being dropped. I have to cycle printer power to get it back online.
The software for this printer is total crap. Returning the printer. What a pain.