Customer Media
Highlights
| Blazing Fast Print Speeds | Experience rapid printing with speeds up to 25 pages per minute (ppm) for black and white documents and 20 ppm for color documents, ensuring efficient workflow for busy offices. |
|---|---|
| High Capacity & Automatic Duplexing | Equipped with a substantial 500-sheet paper capacity, split across two 250-sheet input trays, and featuring automatic two-sided printing and single-pass duplex scanning, this printer is designed for high-volume tasks and enhanced productivity. |
| AI-Enabled Smart Features | The HP OfficeJet Pro 9135e is AI-enabled to intuitively adapt to your workflow and offers perfectly formatted prints with HP AI, alongside seamless integration with HP's easy-to-use print app for cloud sharing and multi-device printing. |
| Reliable Connectivity & Robust Security | Stay connected with HP's self-healing dual-band Wi-Fi that automatically reconnects, and protect your network from cyberthreats with HP Wolf Pro Security, ensuring your multifunction printer stays up to date and secure. |
| Versatile All-in-One Functionality | This all-in-one inkjet printer provides comprehensive functionality, allowing you to print, copy, scan, and fax, making it a versatile solution for diverse office needs. |
Pros & Cons
Pros
- Excellent Print Quality: The printer consistently delivers crisp, clear, and vibrant prints for both documents and photos, with many reviewers noting its professional or laser-like quality.
- Fast Printing and Scanning: Users appreciate the high speed of printing, especially for basic jobs, and the efficiency of features like automatic two-sided printing and one-pass duplex scanning.
- Versatile All-in-One Features: The device is highly valued for its comprehensive functionalities including printing, scanning, copying, and faxing, along with practical features like dual paper trays and seamless mobile printing via the HP Smart app.
Cons
- Connectivity and Setup Challenges: Many customers found the initial setup complicated and time-consuming, often encountering difficulties with wireless connectivity, frequent disconnections, and the printer not being recognized by devices, sometimes requiring multiple reboots or extensive troubleshooting.
- High Ink Costs and Restrictive Policies: A major point of dissatisfaction is the high cost of HP's proprietary ink cartridges and the mandatory nature of the HP Instant Ink subscription, with some users reporting the printer becoming unusable if non-HP ink is detected or the subscription is cancelled.
- Noise and Mechanical Issues: Several reviewers noted the printer is considerably noisy during operation. Other mechanical problems include frequent paper jams, the output tray bending printed pages, and the scanner feeder being unreliable or slow.
Customer Fit
- Primary audience: Home-office professionals or small-business owners who need fast, dependable color printing and scanning for daily paperwork.
- Secondary audience: Families and remote workers printing homework, invoices, or photos who value easy wireless control and compact size.
- Ideal scenarios: Typical uses include home offices printing client files, scanning multi-page contracts, or producing marketing flyers and reports.
Customer Reviews
Showing reviews 281-290 of 729
-
I gave up after 2.5 hours
Verified purchase Verified purchase: This reviewer bought the product.Korynn May 12, 2025Review source: AmazonNever worked straight out the box. Let me first start by saying I work in IT. I’m used to dealing with printer issues and it’s usually something simple, but nope, not this printer. I unpacked it this morning and can’t even get it to connect to my phone or laptop. Yes- all the usual stuff is confirmed; all devices are on the same wifi network, I’ve restarted the printer and apps (both phone and laptop) several times, printer says wifi signal is excellent, yada yada. No matter what I do, neither my phone nor laptop can find the printer. I’ve tried connecting over wifi and ip address. This is even more frustrating after spending 20 minutes just messing with the out-of-the-box provided ink cartridges because the hardware design is poor and they kept popping out no matter how hard I pushed them in. You really have to push in and do an up, down, wiggle around motion to get them to stay. There is no “snap.”
-
Printer
Verified purchase Verified purchase: This reviewer bought the product.Eagle May 12, 2025Review source: AmazonExcellent
-
GRAB IT – IT IS WORTH IT!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.FreddyG May 11, 2025Review source: BestbuyIt is a great buy as it is as it say: All In One..
Plus the Instant Ink & paper promotions that I wasn’t aware of before buying this product.
-
This printer is perfect for the home office
Verified purchase Verified purchase: This reviewer bought the product.FRANCINE M .HURST May 10, 2025Review source: AmazonThis all in 1 printer is a top tier solution tailored for small businesses and remit professionals seeking a reliable high performance device.
-
Very satisfied
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MZATTITUDE May 9, 2025Review source: BestbuyI love it..no delays unlike the 6555e i was very dissatisfied with it..
-
Does not work
Verified purchase Verified purchase: This reviewer bought the product.errow May 9, 2025Review source: AmazonDoes not work, lasted about a week. Technical support was not helpful at all.
-
HP 9135
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RogerS May 9, 2025Review source: Bestbuyseemed more complicated to set up than previous other brand computer
-
Easy Set Yo!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Charger May 9, 2025Review source: BestbuyI like this printer because of print speed. Easy to set up and features duplex.
-
Chuck Long….Owner….A Niche in Tyme
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Chuck May 5, 2025Review source: BestbuyHorrible overall experience. Except for your technician who installed the printer and Assistant Manager at Best Buy who
set up second appointment to correct malfunctions, very
disappointed in this whole ordeal. Fax machine does not work properly….printer has sporadic episodes where doesn’t print properly….”update” shows on screen but won’t allow me to perform updates…only way to unfreeze
screen is to turn machine off and then on again. I have a
true “lemon”….Please give me my “Brother” printer/fax/copier back!!!!! And, someone please come out and either replace this machine or correct the problems. -
This printer will not connect wirelessly.
Verified purchase Verified purchase: This reviewer bought the product.BLS May 4, 2025Review source: AmazonThis printer will not connect wirelessly. The firmware and software for this device are awful. I could not connect this device wirelessly to my network. I have over thirty items connected in my home, including cameras, music streamers, appliances, thermostats, garage openers, alarms. This is the only device I have had trouble with. I eventually gave up and connected through an ethernet cable. Also, I could not print envelopes or my bank checks. There is no customer support.
HP software is horrible and customer support does not exist. Do not buy this!