Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 101-110 of 301
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Quick and Easy to use
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JaneDoe1 May 23, 2025Review source: BestbuyQuick and easy to use. Prepare the night before and bam coffee in the morning!
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Damaged open box item
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.EJVA May 23, 2025Review source: BestbuyGreat coffee maker but received damaged. It was an open box item that was improperly wrapped.
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The Perfect Addition to our kitchen!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.BarbaraM May 19, 2025Review source: BestbuyLove this Keurig Dou because it can brew a single cup or a pot of coffee in one unit. You can choose coffee strength and cup ounce size. Even makes ice coffee.
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Great coffee maker!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Starrsa297 May 18, 2025Review source: BestbuyEasy to use and easy to refill with water when the machine gets empty.
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Nope
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.ArtiPadpro May 17, 2025Review source: BestbuyPiece of junk. Digital display don’t last 2 months. No refund. No warranty
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Love the Keurig duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.NorrisC May 16, 2025Review source: BestbuyI absolutely love my Keurig duo! Its so convenient when there is more than one drinking coffee! The extra hot button is a definite game changer, its definitely extra hot!
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Keurig Duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Anonymous May 14, 2025Review source: BestbuyI am in love with this version of Keurig. It has soooo many feature from single serve with K-cup, to a whole carafe, cold brew, a clock, and a setting to program your carafe. Easy to use. Doesn’t take long to turn on and heat water. It doesn’t make a lot of noise. Truly amazing.
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I love my Keuric
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.TracyW May 12, 2025Review source: BestbuyI love my new Keuric!!! I am going to purchase for my office
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Keurig Duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MaryB May 10, 2025Review source: BestbuyThe duo is easy to set up and makes a great cup of coffee with the single use kcup and pot of coffee. Good space saver on counter vs a kcup and separate pot of coffee maker.
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Coffeemaker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JimB May 9, 2025Review source: BestbuyHandy coffeemaker as it can make a pot or a single cup.