Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 141-150 of 301
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MY KEIRG GEM
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Bradley April 1, 2025Review source: BestbuyI AM SO THRILLED TO BE THE OWNER OF MY NEW KEIRG SYSTEM! IT REALLY ROCKS! I CAN SET THE TIMER TO MAKE A POT OF COFFEE ON THE WEEKENDS FOR HUBBY & I BEFORE I EVEN SNEAK OUT FROM UNDER THE COVERS. OR I CAN JUST MAKE ME A CUP SINGLY, I LIKE EXTRA HOT USING THE 6 CUP MODE, HUBBY LIKES THE 8 CUP! ITS SO EASY TO CLEAN AND SO EASY TO FILL THE WATER INTO, NOT JUST A SMALL HOLE YOU HAVE TO RING BUT THE TOP COMES OFF SO YOU CAN POUR THE WATER IN WITHOUT SPILLING ANY WATER AT ALL! I GOT THE PERFECT MORNING, NOON OR NIGHT COFFEE GEM! AND TO TOP IT ALL OFF, THE PRICE WAS VERY REASONABLE FOR THE GREATNESS IN PRODUCT I RECEIVED! THANK YOU KEIRG & BEST BUY! ETERNALLY GRATEFUL!
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Coffee time.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DonaldS April 1, 2025Review source: BestbuyI really like my new Keurig Coffee Maker. It’s easy to use, and I like the ability to brew a pot of tea and get individual cups of coffee.
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Easy
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.VirginiaA March 31, 2025Review source: BestbuyI really like this coffee maker, it’s much easier to use than the Ninja dual, I had to return. With just one button you can switch from carafe to pod. Makes good coffee and doesn’t take up a lot of room. I don’t see where to make just 2 cups, but that’s not an issue for me.
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Great mornings
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GoBlueFranklin March 28, 2025Review source: BestbuyIt’s the perfect start to our mornings. Makes the day tolerable
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Brews fast !!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.ElGuapo March 28, 2025Review source: BestbuyWhat’s great about this one is that it dispenses immediately – ie doesnt need to warm up for a few minutes before making a coffee from a pod.
Easy to set up and set the clock etc, -
Great coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Erich March 28, 2025Review source: BestbuyGreat combo and many options to choose from. Highly recommend
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Great duo!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GladysR March 28, 2025Review source: BestbuyI absolutely LOVE this keurig! Its super easy to use, and comes in handy when I have guests over and need to make more than one cup at a time.
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Smell the coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PamelaJ March 25, 2025Review source: BestbuyI don’t even drink coffee but I want to be able to make it when company is here! Absolutely love!
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Broke
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DonaldB March 23, 2025Review source: BestbuyBought December 4th and it died today without no warning. Won’t power on.
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.WayneO March 22, 2025Review source: BestbuyReally like having the option of individual cup or making a pot of coffee when we have company. Easy to use also.