Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
|---|---|
| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 161-170 of 301
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Rick March 14, 2025Review source: BestbuyReally enjoy our new Keurig. Thanks to Bestbuy insurance we were able to return our other Keurig as it was faulty.
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Mornings are good!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Baxter1 March 14, 2025Review source: BestbuyGrab a cup to go or make pot of your favorite blend. This has to be my best purchase thus far. Very easy on the wallet and would highly recommend
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Amazing
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.user795732 March 14, 2025Review source: BestbuyReally awesome! Easy to use and really convenient for anyone!
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Best of the best
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Jonathan March 13, 2025Review source: BestbuyBeen using since Christmas and still working like a champ. Very convenient and big money saver
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My happy coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.EvaR March 7, 2025Review source: BestbuyI love it great purchase warms up fast and like that you can choose cup size
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Great coffee maker.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.WellingtonR March 1, 2025Review source: BestbuyLove this coffee maker great price great value easy to use as well.
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Great Coffee Pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Purchasedapple February 28, 2025Review source: BestbuyGreat coffee pot. Can either make drip or K cups. Good to have option. Works very well.
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Coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Mimi February 28, 2025Review source: BestbuyI love my new coffee maker it so much easier than my old coffee pot
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Best Keurig Machine Ever!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Kris February 28, 2025Review source: BestbuyThis is by far the best coffee maker Keurig has made, as it builds on all of the previous models they’ve released. It’s easy to use and clean, and I love when you open and close the k-cup side that there’s a satisfying click to let you know how well made it is.
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Great coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MarypW February 28, 2025Review source: BestbuyThis is a wonderful coffee maker! It is simple to operate. The versatility of being able to make a full pot of coffee or just one cup is so convenient. I’m so glad Kuerig came out with this model. I had two Cuisinart coffee makers like this that malfunctioned after less than a year so I was ready to try something new. This one is working great!