Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 171-180 of 301
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Great coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.BrianW February 21, 2025Review source: BestbuyIt makes great coffee which is what we use it for mostly. It’s nice to have the ability to make a single cup also
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Worth it
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LuisT February 21, 2025Review source: BestbuyIt’s worth 150,00
I use to make normal and ocupa coffee works fine
Water reservoir is small but enough for 12 cups of coffee -
Trland
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.TrLand February 21, 2025Review source: BestbuyLove it!
Best all purpose machine ever !
Great value -
Keurig K-Duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JDEEJ February 21, 2025Review source: BestbuyMakes good coffee and the option to make the coffee especially hot is terrific.
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Best easy to use coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Vicky February 19, 2025Review source: BestbuyWith 2 different options i am able to make a coffee immediately for work using at set timer on the pot or immediate coffee with kcups
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Economically & Eco Friendly
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JeffreyS February 17, 2025Review source: BestbuyKeuRig has obviously been around & innovating forward their products constantly for the consumer. This is my second purchase of the same concepts but this is the newer one & overall dimensions etc is much better— the whole thing takes up about as much as normal coffee maker and some single cup KeuRig models. Having the option to brew a cup or pot is great & definitely eco (when not having to use so many pods), economical friendly when there’s multiple people drinking coffee.
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Easy to use Coffee Maker!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.YouAllLostaCustomer February 15, 2025Review source: BestbuyThis coffee maker is great. It is straightforward to use and I love the large water reservoir on the back. The ability to choose between ice and hot coffee is an amazing option too!
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K duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Drew February 14, 2025Review source: BestbuyWorks great, easy to use, heats up quickly easy to clean
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Best Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.ScottM February 14, 2025Review source: BestbuyThe best coffee maker for the price. Easy to set up and easy to use. It works really well . You can set to make strong cup of coffee. You also can make cold brew.
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.printer February 12, 2025Review source: BestbuyI’ve had numerous Keurig pot over the years so far this is the best duo I’ve had, we need both in our faily