Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 11-20 of 301
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Kuerig
Verified purchase Verified purchase: This reviewer bought the product.cgdgfdgfsfdrv November 19, 2025Review source: AmazonAwesome
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Does the trick
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AndrewR November 16, 2025Review source: BestbuyGreat for regular coffee and pods. Great to be able to pick the different sizes.
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Keep in mind that the distance between your water dispenser and drip tray may be inadequate.
Verified purchase Verified purchase: This reviewer bought the product.Neal November 12, 2025Review source: AmazonI fill my reservoir using the filtered water from my refrigerator. The surprise was that the reservoir is too tall to fit completely under the water dispenser and the drip tray. So, I fill the reservoir as far as I can and finish filling it the rest of the way using a coffee cup.
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Gift for my mom
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RobertaC November 7, 2025Review source: BestbuyMy mom was so excited and surprised for this gift! She uses it daily and it also save her money from going out an buying a latte.
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Great Buy
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.jmduran1023 November 7, 2025Review source: BestbuyGreat purchase. So easy to use. I donated this to our Catholic school for the teachers.
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Duo coffee maker
Jessica Pilgrim November 5, 2025Review source: AmazonI love this coffee maker. Make a single cup, make a family share pot. It does both, it’s compact, it’s sleek, and it’s my favorite kitchen gadget!
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3 years and still going strong
Lindsey Stevens October 28, 2025Review source: AmazonI have the older version of this and we love it. Perfect for if you don’t always want an entire pot. Or for us to have coffee and the kids to use the K cup pods for hot chocolate.
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DOUBLEWIDE
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GourmetNicole October 25, 2025Review source: BestbuyWHATA GREAT COFFE POT. MAKE A WHOLE POT FOR GUESTS OR A SINGLE FOR MYSELF. GREAT DESIGN AND GREAT FUNCTIONALITY. AND OF COURSE A GREAT PRICEN FROM BEST BUY.
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Love it!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Perfect October 24, 2025Review source: BestbuyThis thing beats the heck out of our previous Keurig machines! First, there’s no need to program it so it’s already warmed up when you get up in the morning. AND, there’s no worry about leaving it turned on. The way this machine works is that it doesn’t turn on until you open it up to put a pod in. Then it turns itself off as soon as the brew is through. The cool thing is that it takes NO TIME to warm up. Almost as soon as you hit the flashing “K” button, it starts brewing your coffee. (Our last machine’s clock went out…so you couldn’t preheat it in the morning and it wouldn’t turn itself off, and we frequently forgot.) We’ve only made a couple of pots of coffee so far, but the brewer worked great and the coffee was perfect. The neat thing when brewing a pot is that you don’t have to fill up the carafe with water and dump it in the top…it draws water from the reservoir when brewing a pot, just like it does when brewing a cup! It IS slightly larger (wider) than our old machine was…but only slightly. Certainly better than having to get the coffee pot brewer out of the pantry. Like my title says…I LOVE IT!
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Great purchase.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Christopher October 24, 2025Review source: BestbuyLove it. It is great for a cup for yourself, or a pot for guests.