Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 201-210 of 301
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Great for a family
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GaryK January 17, 2025Review source: BestbuyWe love the multiple options. Works well consistently this is the 3rd one we tried we returned the ither brands.
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Great Product
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Kathy January 17, 2025Review source: BestbuyI absolutely LOVE this coffee maker. I’ve had several dual makers and this by far the best one, and it does it all. My last Keurig’s carafe leaked every time you go to pour a cup of coffee. This one does not and it’s designed very well. I would recommend this coffee maker and would definitely buy again.
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Coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LisaV January 17, 2025Review source: BestbuyLove this coffee maker, easy use with great hot coffee.
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CoffeeMaker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DavidG January 16, 2025Review source: BestbuyGreat coffee maker. Love that you can make a pot or a k-cup. Very convenient. Love it.
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Girlfriend Loves It!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JMan January 14, 2025Review source: BestbuyMy gf loves this thing so far, great Christmas gift!
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Kickstart your morning
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JeffS January 14, 2025Review source: BestbuyMakes great coffee. Great way to start the day. I love the admit Shop variety. This will also brew cold drinks that weren’t available on my last model.
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Great
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Alvin January 13, 2025Review source: BestbuyEverything works great. Coffee is always fresh and hot.
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I am very happy with my duo keirig. Love it !!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.YolaHonestyalways January 12, 2025Review source: BestbuyIt works great . It is not as the old keurigs where you have to wait for the water to get hot , whith this one you just press the start button and there it is pouring your coffee. Very impressive. Extremely happy with this item !!!
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Coffee maker did not come with the pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DWUNDERMANN January 11, 2025Review source: BestbuyI unboxed this coffee maker only to find that there was no pot. How am I supposed to make coffee without it? Does the pot come separately, or is it included with the coffee maker? Who can resolve this?
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Coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Tuck1234 January 11, 2025Review source: BestbuyThis is the best keurig ive bough yet. Very sleek and stylish