Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
|---|---|
| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 211-220 of 301
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Best ever.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Verygoodforthemoney January 10, 2025Review source: BestbuyWhat isn’t great about Keurig. For years they have been in this house hold doing a great job
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Great coffee pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AtheanaB January 10, 2025Review source: BestbuyLove this coffee pot the coffee tastes great and you can make a pot or have a single cup love it
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Make the most of your time
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Angie January 10, 2025Review source: BestbuyWe needed a new Keurig, the current one still worked but one of the first machines that came out. This has been a time saver. It literally saves time and space, the convenience of not having to switch coffee pots depending on the company we get.
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Great product
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Richdotcom January 10, 2025Review source: BestbuyGreat product at great prices…Usual great Best Buy experience!
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Great coffee machine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Deborah January 10, 2025Review source: BestbuyLove it great that I can do single and a pot of coffee
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Good coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.ttfighter January 10, 2025Review source: BestbuyI like that you can make both k cup and regular coffee. The only complaint i have is there is no option to brew less than 6 cups of regular coffee, and there is no way to brew less for regular coffee. Other than that everything is great.
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Dontbuy January 6, 2025Review source: BestbuyLove it Definitely glad i bought it Would highly recommend
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Coffee Maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MariaA January 6, 2025Review source: BestbuyPerfect and effective , I love it . Super facil de usar
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Great brew
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Rissy January 5, 2025Review source: BestbuyBrews so much faster than our old Keurig and so much more quiet
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Great little coffee machine!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.WatchShopper January 3, 2025Review source: BestbuyThis is a great little coffee machine! Overall very pleased with it!