Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 241-250 of 301
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Great Coffee Maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JoseC December 27, 2024Review source: BestbuyVery convenient, use the carafe during our normal hustle and bustle week, and k cups on weekends.
Gives you multiple uses -
Keurig is king
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Carrm89 December 27, 2024Review source: BestbuyI enjoyed all the features including the Ice and the x-hot. The price was great. I’m happy that I bought the newer generation.
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Keurig is OK for me.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.WilliamV December 27, 2024Review source: BestbuyIt was delivered as advertised. So far, so good. I haven’t had a chance to make a full pot. I’ll let you know later.
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Wish it wouldve worked
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Dannyt83 December 27, 2024Review source: BestbuyWhen brewing the coffee it would taste like plastic
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Happy with our purchase.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.ElaineM December 27, 2024Review source: BestbuyWe like having the flexibility to make a pot of coffee or a single K Cup. Had to read directions a couple of times to learn how to shut off and switch between pots of coffee and single K Cups, but it all makes sense now. We wish it had come with a self filling single cup holder since my older versions don’t work in this model. Wish it also came with a reusable coffee filter. Overall we are very happy with this purchase.
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Great multifunction coffee maker!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MasterJedi December 27, 2024Review source: BestbuyWhether you are making a pot of coffee or just one cup… this is easy to use and is well built… well worth the money!
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Love my Keurig!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Beltman December 27, 2024Review source: BestbuyExcellent coffee maker and brews really fast. I love the ability to brew both a single cup or full pot. Also bought while it was half off.
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Easy to use, adaptable
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JessicaG December 27, 2024Review source: BestbuyVery easy transition to this new machine. Like that there are more settings (6 oz to 12 oz) and you switch from oz to cups to use one side or the other. Does seem to brew a bit stronger than previous machine though
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Best purchase!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DebbieF December 27, 2024Review source: BestbuyOne of our BEST purchases EVER!
This coffee maker is perfect- whether if you need a whole pot or just one cup. We love it! -
TASTY
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.HardtoPlease December 27, 2024Review source: BestbuyKeurig K-Duo coffee maker is the eighth wonder of the world when it comes to an affordable and enjoyable coffee system. It measures ounces accurately on either side and produces a great cup of coffee. I recommend this product.