Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 251-260 of 301
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I like
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Frank December 27, 2024Review source: BestbuyIt’s nice to be able to choose between a pot and a cake cup. They both work perfect
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Great Coffee Maker!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Darb December 27, 2024Review source: BestbuyAnother great coffee make from Keurig! Very pleased with their products.
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Keurig – K-Duo Single Serve & Carafe Coffee Maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PamMoon December 27, 2024Review source: BestbuyMakes delicious coffee, either one cup at a time or a whole pot of coffee. Looks great and works well in our kitchen.
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Love the duo options
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Michael December 27, 2024Review source: BestbuyIt took a little time to get the hang of how everything works, but we absolutely love the flexibility of brewing either a full pot of coffee or just a single cup. We didn’t realize how much we needed this in our lives until now. The only improvement I’d suggest is adding an option for the coffee pot warmer to stay on for more than two hours without needing to reset it each time.
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Broke in 3 weeks, and Best Buy staff were meh.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JustinS December 26, 2024Review source: BestbuyWe used this thing for three weeks, with mixed usage of pods and a couple pots of coffee. We used filtered water all the time. Suddenly, the machine stopped pulling in water, wouldn’t make coffee and displayed an error code ERR1 on the display, which didn’t show anywhere in the manual or support page. Since it was a Black Friday purchase, I went to exchange it or return it, and the Best Buy sales associate was less than helpful and seemed to be trying to do her best to have me purchase a protection plan and exchange it as opposed to return it. Just so we’re clear, I brought it back on December 21, and the return window was until January 14.
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.KevinM December 23, 2024Review source: BestbuySo far, we love it. Easy to use and gives you the option of having just one cup or make 12 cups.
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Yeimy M.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.YeimycM December 22, 2024Review source: BestbuyExcellent Coffee Maker is easy to use for my kitchen.
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Must Buy
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.FatmaA December 22, 2024Review source: BestbuyBest coffee maker ever, durable, solid, and reliable.
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Magnificent
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AdanR December 21, 2024Review source: BestbuyI love it, set it up put an alarm and when you wake up, your coffee is ready to go
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Awesome coffee machine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Mike December 20, 2024Review source: BestbuyI love this new coffee maker not only is the water ready instantly for making a cup of coffee you also have the ability to brew a whole pot if you have company I highly recommend this coffee machine over the single serve ones I love this one