Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 271-280 of 301
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Exceptional Coffee Maker! Highly Recommend!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RobinR December 10, 2024Review source: BestbuyLove this coffee maker! In the last two years Ive had a Cuisinart and a Braun and this Kerug beats them both all the way around. I also love having the option to brew a single cup with a pod. I highly recommend this coffee maker!
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Great with reusable filter but don’t get the kcup
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Stacey December 8, 2024Review source: BestbuyI can’t figure out how to power off manually when pot is empty and universal reusable kcup does not fit. Auto brew is great!!! Easy to work besides power button
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Best Keurig!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.OrlandoM December 7, 2024Review source: BestbuyI’ve had several Keurig’s in my life and this one is the best. Its quick and gets the job done. #teamkeurig
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It's fine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Zumba December 6, 2024Review source: BestbuyIt’s fine cooollllllllllllllllllllllllllllllllllll
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My second one
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.G33k December 6, 2024Review source: BestbuyMy second one. Easy to use and low maintenance. Just as dependable as my other one.
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Great coffee machine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GilbertP December 6, 2024Review source: BestbuyGreat coffee what more can we say, oh and a very good price.
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Coffee Maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LizB December 6, 2024Review source: BestbuyLove this product. The coffee comes out tasting really good and I love having both options with the same machine.
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Much improved!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Cpak December 6, 2024Review source: BestbuyWe’ve had this for over a month now and it’s working well. The pouring spout for the carafe is much improved with no leakage. Also the kcup makes a much better cup of coffee compared with earlier versions of this coffee maker.
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Can't beat this coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RossH December 6, 2024Review source: BestbuyLove this coffee maker. Just want a single cup, use the pod. Want a whole pot, you have that too.
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Makes great coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LindaR December 5, 2024Review source: BestbuyI bought this for my future son-in-law and he is crazy about it it works wonderful and makes wonderful coffee very happy with the purchase