Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 281-290 of 301
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Good coffee machine.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AnaliaD November 28, 2024Review source: Bestbuyit’s a excellent coffee machine. I love it.
the ice coffee is good!! -
Great coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Fedswim November 26, 2024Review source: BestbuyGreat coffee maker. Love the xtra hot feature. Heats up much faster than our old keurig.
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Great upgrade from the old k-duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.keyboard November 23, 2024Review source: BestbuyMy last kduo essentials stopped working so i decided to go for an upgraded kduo. I do not regret the upgrade at all. Very well made and makes coffee super fast. Got this on sale and you cant beat the price. I took out the extended warranty with best buy just to make sure.
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Keurig Duo Coffee Maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JIM18 November 22, 2024Review source: BestbuyThis is my 2nd Kuerig Duo coffee maker. I like this style because I do not have 2 coffee makers sitting on the counter. It still has the same problem as the previous coffee maker. The coffee is not very hot especially when you add refrigerated creamer to it. Otherwise, it works the way it is supposed to.
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Love Keurig coffee machine!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.KeithB November 22, 2024Review source: BestbuyWere you satisfied with this Keurig machine. I find it very easy to use. I bought this replaced an older one I had and I’m very satisfied.
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Everything you could want in a coffee pod machine
Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Veedoh November 19, 2024Review source: BestbuyBy far one of the easiest and most efficient Keurig products ive owned. Being able to have the carafe and single serve all in one makes mornings a lot easier. Whether I am running late or making a full pot for my family, coffee has only been a few moments away.
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Worth the price
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Bella November 18, 2024Review source: BestbuyIt was worth the purchase. I love that its fast and effective
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Mr
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PeterP November 15, 2024Review source: BestbuyExcellent of coffee maker and easy to operate. Convenient
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ok
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PaulC November 13, 2024Review source: Bestbuynot bad not great i wouldnt but it again
the timer for the auto set is clumsy -
Do not waste your money
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.KateK November 11, 2024Review source: BestbuyDo not waste your time or money on this. I am on my 3rd machine in less than 6 months. My previous two just stopped working. Yes, the manufacturer will replace them, but I would prefer a refund and spend my money on a more reliable brand that delivers a product what lasts.