Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 291-300 of 301
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love my Keurig!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MarkM November 9, 2024Review source: BestbuyI love my new Keurig. my husband makes his single cup and I make a pot to last me hours. well worth the money. also allows me to make my ice coffee to go instead of stopping in town buying one. it saves me money daily. I think every household should have one.
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Only purchase if it is on sale for one hundred
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Sots November 9, 2024Review source: BestbuyOnly purchase if it is on sale for one hundred dollars. I purchased it for one hundred sixty, then 20ish days later it went on sale for one hundred (actually a penny less than one hundred). I thought awesome I can do a price match – how wrong I was. As a longtime loyal Best Buy customer, I used to get a 45-day return/price match window for spending xxxx+ dollars a year. Since I have not purchased their “paid” membership – My Best Buy Plus or Total – I am no longer a “loyal” customer, but a “standard” customer and only get an unreasonable 15 day return/price match window…..so much for being loyal all these years. The reason I would only purchase this coffee maker when it is on sale for one hundred is because that is all it is worth. It makes good coffee, but no better than my old Hamilton Beach Flex Brew that died after many years. The only real plus to this coffee maker over my old is the larger water reservoir. The downside is that you are limited to 6, 8, 10, 12 cup/oz amounts. My old coffee maker could make anything between 2 and 12 cups. I have not used the over ice feature, so I cannot say yet if that is a bonus or not.
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Never can have enough coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Hazard November 8, 2024Review source: BestbuyLove it. easy to use multiple uses a most have for coffee lovers.
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Keurig dual coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Customer November 1, 2024Review source: BestbuyThis is the best coffee maker I have purchased to date! I LOVE it!
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Great Brewer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Tommy November 1, 2024Review source: BestbuyBoth the pot and the cup make a great cup of coffee. The manual was simple, factual and easy to read. I felt I had everything I needed to know about it in 5-10 minutes. It is simple to understand and use.
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Quality
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JamesA October 25, 2024Review source: BestbuyGreat Product
Would but again
Pods is quick, easy to use and nice buttons -
Great duo
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.NOVA October 20, 2024Review source: BestbuyLove this, no problems with heat, versatile brewing options, looks great
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Lukewarm garbage. Stay away!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JosephM October 16, 2024Review source: BestbuyIf you love lukewarm coffee, this is the coffee maker for you! I suppose if I leave it on the burner ANOTHER 10 minutes or so it might heat up, guess I’ll have to try that. Who doesn’t love coffee taking 25 minutes to make? The k-cup side fills up my mug half-way, then I have to press it again to fill the rest of it up but at least it gets hot.
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Coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Martha October 4, 2024Review source: BestbuyLove my new coffee maker, very convenient if want to do a single pod or have visitors make a full pot. All in one machine
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DaleG October 4, 2024Review source: BestbuyDidn’t even last a month ended getting replacement through warranty without my coffee for who knows how long not impressed