Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 31-40 of 301
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The Keurig is Great
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Anjl54 September 7, 2025Review source: BestbuyThis was a replacement for my last Keurig that died on me. The coffee is hotter than any other Keurig I have owned and stays hotter because of that. The big pot makes great coffee when I want to change brands. Be sure to get the filters, which do not come with the coffee pot. The additional pod for use with all coffee was not provided either.
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Outstand Buy
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DAVIDS September 6, 2025Review source: Bestbuysatified with the ptodu t. Will purchase a wat h in the future.
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Keurig dual coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DianeM September 6, 2025Review source: BestbuyVery easy to use! I am very happy with it. Would definitely buy again!
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Kuerig is awesome
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MatthewC September 6, 2025Review source: BestbuyLooks great and having the ability for 1 cup is perfect.
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Makes a great cup
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.TimE September 5, 2025Review source: BestbuyThe pot brewing is the right temp and time to brew a great coffee. The pod brewing is an upgrade to the older kurieg brewers. The pods are pierced in 5 spots, for a stronger cup. Very happy with the quality of the brewed coffees.
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homeowner
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JeremyM September 5, 2025Review source: Bestbuyeasy to use and compact would get one for the office
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Owner
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DiamondDipTruckingLLC September 5, 2025Review source: BestbuyPerfect for my office Everyone can drink their favorite coffee using pods While others drink coffee
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Brewer
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LuisF September 3, 2025Review source: BestbuyOne of the best brewers I have used. Brews clean and is easy to clean as well.
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Best simple coffee maker
Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.LUIS762 August 31, 2025Review source: BestbuyGreat versatility, we enjoy having the option of using the coffee pods or the coffee pot!
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coffee
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DominicZ August 30, 2025Review source: Bestbuygreat coffee maker xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx