Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 41-50 of 301
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My delicious coffee pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.PeterT August 30, 2025Review source: BestbuyIt works good. It stays hot It’s excellent. I would buy another one tomorrow.
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Keurig Duo coffee briliance
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GaryStennett August 28, 2025Review source: BestbuyI’m in love with my Keurig Duo. Had one of the older single kpod systems back when the K-Cups were coded. Now using this newer duo model and wow. The carafe and single pod combination idea is brilliant. Love the ability to do either one. The extra hot button is only for the kpod section. It gets the water hotter but still not like a regualr coffee pot. Maybe Keurig are being cautious. Anyway the coffee does come out pretty hot. Using the blue button to make ice tea, coffee or whatever pod you use, only allows for 6 ounces. But it gets the job done. Carafe size is 6, 8, 10 and 12 cups and the single cup size is 6, 8, 10, and 12oz. The water tank holds 72oz.
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Keurig dual coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MegE August 27, 2025Review source: BestbuyI love my Keurig dual 12 coffee maker with the choice of single cup; it fits perfectly under the kitchen cabinets, heats up instantly, puts of little to no steam so it does not damage your precious wood work / walls – this coffee maker is the only one I have ever owned that puts off so little steam, makes the perfect cup or pot of coffee!!! I highly recommend trying this amazing product!
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Keurig dual coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DianeB August 23, 2025Review source: BestbuyI like the convenience of making a pot or cup of coffee with just 1 machine.
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Chic 2 in 1 coffee maker & K-Cup
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Zenaida August 22, 2025Review source: BestbuyLove that its 2 in 1 coffee maker & K-Cup. Stylish, modern & chic.
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Great machine!!!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.voodoo August 22, 2025Review source: BestbuyBest one cup coffee maker for the right price!!also the best price!!!
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My K-Duo Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.BandS August 22, 2025Review source: BestbuyWe love our new coffee maker. Filling the water supply is so much easier than pouring it from the pot. In addition, brewing coffee is so quick. It doesn’t take up much space and looks great where we have it.
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Good cup of coffee!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Winer2018 August 21, 2025Review source: BestbuyThis is a great option to be able to fill the water reservoir to select a carafe of coffee or individual cup!
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Fabulous Kuerig K-Duo!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JuneJ August 16, 2025Review source: BestbuyI love the way it brews my coffee, how easy it is to use, and its versatility!
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improved
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JimL August 15, 2025Review source: BestbuyImproved features over last K-Duo model: instant k-cup brewing, front buttons activate when k-cup lid is raised, remembers last setting. Recommend!