Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 61-70 of 301
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Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.KathyS July 25, 2025Review source: BestbuyBest Buy is the best!!! Looked at my item in store and it was delivered in 2 days
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Best coffee pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.TedP July 25, 2025Review source: BestbuyPerfect for quick coffee or traditional coffee brew
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Disappointed
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AB67 July 23, 2025Review source: BestbuyI regret this purchase. I gave it 2 stars because it would be unfair to give it 1 when I have yet to brew a pot that might be OK. I prefer to have a fresh single cup of coffee. My Cuisinart Coffee Station had 2 reservoirs but this has only 1. You waste a lot of water to make a single cup. The brew is too weak, and the reusable filter cup cannot hold enough grounds to make it stronger. I tried pushing the stronger Button, but it is still too weak. I can try reducing to 6 ounces, but I am disappointed.
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start he day
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JojieF July 23, 2025Review source: BestbuyAmazing product great way to start the day easy to use
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Short lived
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.KimberlyH July 23, 2025Review source: BestbuyLasted us 6 months before k cup half broke. About two months before that, it wouldn’t let us make brew anything and kept flashing the descale button, but we cleaned it twice with the solution and it still never cleaned and light never came off. Now kcup part is non working.
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Perfect for rental
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.NikolasB July 22, 2025Review source: BestbuyPerfect for my airbnb with a lot of guests! They get the option to make a quick cup on their own with a pod, or a larger pot of coffee for multiple people.
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Just what I wanted!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MichaelH July 18, 2025Review source: BestbuyJust the coffee pot I was looking for, I really like having both options.
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Kats Keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Klady11 July 15, 2025Review source: BestbuyWorks very well. Brews quicker than any I have owned.
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Need my coffee!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RobertB July 9, 2025Review source: BestbuyWell built, easy to use, and brews great coffee by the carafe or single K-cup. Love the flexibility.
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Coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.TammyB July 5, 2025Review source: BestbuyVery nice easy to use. nice to be able to make a cup or a pot without have 2 separate machines would buybagain