Customer Media
Highlights
| Dual Brewing Capability | Enjoy the flexibility of brewing a single cup using K-Cup pods or a full carafe with your favorite coffee grounds, all from one compact machine. |
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| Brew Over Ice | This coffee maker features a special "Brew Over Ice" setting that adjusts the brewing temperature to ensure maximum flavor with less ice melt, perfect for creating refreshing iced coffees and teas. |
| MultiStream Technology | Equipped with MultiStream Technology, this brewer uses five needles to more evenly saturate the coffee grounds in K-Cup pods, extracting fuller flavor and aroma in every cup. |
| Customizable Brew Settings | Tailor your coffee to your preference with options for a 'Strong' and 'Extra-Hot' brew for a bolder, more intense, and hotter single cup. |
| Large Shared Water Reservoir | A 72 oz. removable water reservoir is shared between the single-serve and carafe brewers, meaning fewer refills and more convenience. |
Pros & Cons
Pros
- Versatile Dual Brewing Options: The most frequently praised feature is the ability to brew both a single-serve K-cup and a full carafe of coffee in one unit. Users find this flexibility convenient for different needs, such as making a quick cup on workdays or a full pot for guests, while also saving counter space by combining two appliances into one.
- Fast and Easy to Use: Many reviewers mention that the coffee maker is straightforward to set up and operate. They particularly appreciate its fast brewing speed, noting that it heats up almost instantly and doesn't require a long warm-up period, especially for the single-serve option.
- Helpful Brewing Features: Customers enjoy several features, including the large water reservoir which reduces the frequency of refills, the ability to program the carafe to brew automatically, and settings for a "strong" or "extra hot" cup of coffee. The machine also offers various size options for both single cups and the carafe.
Cons
- Poor Reliability and Short Lifespan: A significant number of users reported that the machine completely stopped working after a short period, ranging from a few weeks to several months. Common complaints include the unit losing all power, the digital display failing, or receiving error codes that render it unusable.
- Brewing and Design Limitations: Several users noted that the carafe brewer has a minimum setting of 6 cups, which is too much for those who want a smaller pot. Other complaints include the coffee from the carafe being lukewarm, the brew tasting weak or like plastic, and the potential for overflow if the carafe is not seated properly.
- Inconsistent Performance and Errors: Some customers experienced inconsistent operation, such as the machine brewing the wrong amount of coffee or displaying an "add water" error when the reservoir was full. In some cases, these issues preceded the machine breaking down entirely.
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Customer Reviews
Showing reviews 81-90 of 301
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Fast cup of coffee.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.SteveR June 20, 2025Review source: BestbuyThe best and fastest Keurig I have ever had. I’m very happy with this purchase.
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A plus machine
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JamesA June 17, 2025Review source: BestbuyThis is the perfect tool to get my caffine fix. It is super easy to work and makes the best cofee.
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Not the best keurig
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MelissaO June 16, 2025Review source: BestbuyHad this for 6 months and had to return due to brewing a k cup too slow and eventually just stopped working altogether.
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2 months and lost power unit wont turn on
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Hector June 15, 2025Review source: BestbuyIt was working perfectly every morning just purchased in april 2025 amd now i habe to replace the whole unit. I used multiple outlets and i cant get the item to turn back on. Never had issues like this. Not to happy wirh rhis product.
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Coffee Pot
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Maytag June 13, 2025Review source: BestbuyKeurig coffee pot is great. I bought 2. 1 for me and one for my son. My son and his lady love it. I enjoy my morning coffee and enjoy this coffee maker
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We like it. Good buy for us.
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MarkW June 13, 2025Review source: BestbuyIf you are a pot a day house, its well worth it. Easy to use and clean.
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DO NOT BUY
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Mikesnyder21 June 11, 2025Review source: BestbuyAbsolute piece of garbage. Very poorly made and low quality. Every time you close the piece that holds the K Cup it feels like it might break. I had this item for 58 days and it stopped working. Won’t even power on. I will NEVER buy another Keurig product. Absolutely terrible brand and product.
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Love it
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Kathy June 11, 2025Review source: BestbuyLive this keurig. I use it for coffee in the morning and iced refreshers at night ot to take to work and they come out perfect. Only used the full pot if coffee once but had nice taste. This is easy to use and switch grom coffee to iced coffee.
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More flexibility
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.BobM June 6, 2025Review source: BestbuyThis Keurig provides greater flexibility offering k cup and ground coffee results. It would be even better if it would incorporate nespresso pods too-other coffee makers offer all three.
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Keurig coffee maker
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.DonnaW May 30, 2025Review source: BestbuyGood price. Works quickly. Concerned about durability though.
Sales personnel very kind & helpful!