Ninja Swirl by CREAMi Soft Serve & Ice Cream Machine

4.5
Based on 69 customer reviews
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🗣 Customers Say

Overall, customers are thrilled with the Ninja Swirl, praising its versatility and delicious results. Despite minor complaints about noise and setup, most users agree it’s an enjoyable and rewarding addition to their kitchens.

Customer Reviews Summary

The Ninja Swirl by CREAMi Soft Serve & Ice Cream Machine has quickly become a popular kitchen appliance due to its impressive versatility and ability to make delicious frozen desserts like soft serve ice cream, gelato, sorbet, and even healthy, high-protein treats. According to users, one standout feature is the ability to fully control ingredients, enabling healthier alternatives without compromising taste. Customers appreciated creating unique recipes that perfectly suit their dietary preferences, from low-sugar treats to dairy-free desserts.

In terms of performance, many reviewers noted that the Ninja Swirl consistently delivers creamy textures comparable to premium store-bought ice cream. Its capability to transform pre-frozen bases into delightful soft serve in mere minutes received widespread acclaim. One reviewer mentioned that it made store-bought ice cream “taste even better” by converting it to smooth, restaurant-quality soft serve right at home.

Ease of use is another aspect users highlighted, though initial setup and getting familiar with all parts can seem intimidating. Most reviewers, however, noted that the machine’s clearly labeled components, QR code instructions, and intuitive buttons quickly reduced the learning curve. Cleaning was typically straightforward, as the removable components are dishwasher-safe, although some noted it can feel cumbersome due to numerous parts.

✅ What Are the Advantages of This Product?

  • Versatile Dessert Options: Customers consistently praised the Ninja Creami Ninja Swirl for its remarkable versatility. From standard ice cream and frozen yogurt to dairy-free treats and protein-packed desserts, users loved experimenting with various recipes. One reviewer enthusiastically noted, “It’s like having an ice cream parlor in my kitchen!”
  • Great Taste and Texture: Users were impressed by the creamy and smooth texture of the desserts created. Unlike typical ice cream makers, the Ninja Swirl provides near-professional consistency, making even basic recipes feel gourmet. A satisfied customer said, “The soft serve tastes just as good as anything from Dairy Queen.”
  • Family-Friendly and Fun: The Ninja Swirl is a hit among families, particularly those with kids. Many reviewers highlighted it as an enjoyable family activity, with kids eagerly participating in dessert creation. A parent remarked, “My kids love making ice cream almost as much as eating it.”

❌ What Are the Disadvantages of This Product?

  • Noisy Operation: Noise was one of the most common complaints. Many users described the blending process as notably loud, similar to a blender or a small power tool. One reviewer humorously compared it to “a construction saw,” advising against using it late at night if noise-sensitive individuals are present.
  • Long Freezing Time: A significant drawback for some was the required 18-24 hours of pre-freezing time for homemade recipes. This delay means planning is essential. “Instant gratification is not this machine’s forte,” one user pointed out, noting the inconvenience of not having freshly made ice cream immediately available.
  • Large Footprint and Multiple Parts: Its considerable size and numerous components were challenging for users with limited kitchen space. Several reviewers mentioned difficulty fitting it under cabinets or regularly moving it due to its weight. One noted, “Make sure you measure your counter space before buying.”

🔄 How Has This Product Improved?

Users familiar with previous Creami models appreciated several key improvements in the Ninja Swirl. The newer model reportedly offers smoother blends, fewer required respins, and more consistent soft-serve textures. A returning customer happily mentioned, “This one beats the old version hands down—far fewer respins needed!”

⚖️ How Does This Product Compare to Other Options?

Compared to traditional ice cream makers or machines with built-in compressors, users found the Ninja Swirl provided superior soft-serve textures. However, some customers noted that, unlike compressor-based ice cream makers, the Creami lacks built-in freezing, requiring freezer space and planning. Those prioritizing quick, spontaneous treats might find compressor machines more practical.

🎯 Is This Product Right for You?

The Ninja Swirl suits home cooks, families, fitness enthusiasts, and dessert lovers who enjoy experimenting with unique, healthy, or customized frozen treats. If you’re health-conscious or prefer controlling ingredients—especially for kids or dietary needs—this appliance is an excellent choice. Conversely, if space is limited or you prefer instant desserts, alternative models might better meet your needs.

🎮 What Are Real Users Saying?

Users frequently expressed delight at recreating iconic treats at home, such as Disney’s Dole Whip and nostalgic Dreamsicles. Many loved that the Creami encouraged creativity in the kitchen. “My family competes to see who can create the best swirl,” shared one enthusiastic reviewer, highlighting its engaging and fun nature.

⚠️ What Are the Most Common Problems?

Common issues reported included soft serve coming out too runny or icy, primarily due to incorrect freezing times or temperatures. Some mentioned occasional difficulties releasing the lid post-blending. Ensuring proper freezing (at least 24 hours) typically resolved these texture issues, and repeated practice improved results.

🔧 How to Fix Common Issues?

To address overly icy or runny soft serve, reviewers recommended strictly following the freezing guidelines (18-24 hours) and allowing pints to briefly temper at room temperature before blending. If the lid sticks post-blending, users suggest gently wiggling or slightly warming the container sides to ease release.

💡 How Can You Get the Best Experience with This Product?

Experienced users advised purchasing additional pint containers for convenience and experimentation. To achieve optimal texture, freeze prepared mixes thoroughly and avoid using mix-ins for soft serve. Regularly removing and cleaning seals prevents odor or residue buildup.

🏗️ How Durable Is This Product?

Most reviewers reported excellent build quality despite its primarily plastic construction. While some users were initially concerned about durability, few encountered actual issues. Several mentioned accidental drops of pint containers without damage, underscoring the appliance’s reliability and robust design.

☎️ Customer Support & Warranty

Although customer support experiences varied, several users praised Ninja’s helpfulness when encountering minor issues. Ninja generally offers a standard one-year warranty, ensuring peace of mind for buyers concerned about product longevity or defects.

⏳ What Do Long-Term Users Say?

Long-term users expressed ongoing satisfaction, highlighting continued reliability and enjoyment. Many reported regular use several months after purchase, indicating consistent performance and enduring value. “We still use it daily—it hasn’t let us down,” said a satisfied customer after several months.

🤔 Is This Product Worth It?

Considering the overwhelmingly positive feedback, the Ninja Swirl Ice Cream Maker appears well worth the investment for most buyers. Its versatility, delicious outcomes, and family-friendly appeal significantly outweigh its minor drawbacks, making it a highly recommended kitchen appliance.

❓ FAQ (Frequently Asked Questions)

  • How long do I need to freeze the ice cream base before blending?
    You should freeze your ice cream mix in the provided pint containers for 18-24 hours for optimal results.
  • Can I use store-bought ice cream in this machine?
    Yes! Users recommend softening store-bought ice cream slightly, then processing it for quick soft-serve.
  • Is it dishwasher safe?
    Yes, all removable parts are dishwasher-safe, simplifying cleanup.
  • Is it suitable for non-dairy recipes?
    Absolutely! Users successfully made delicious dairy-free treats using alternatives like almond, coconut, and oat milk.
  • How loud is it during operation?
    It’s fairly loud (approximately 85-90 decibels), similar to a blender. Users advise operating it during daytime hours to avoid disturbing household members.
Check it out on Amazon

See the latest pricing for Ninja Swirl by CREAMi Ice Cream and Soft Serve Maker, Sorbet, Milkshake, Frozen Yogurt, Low Calories Program & More, 13-in-1, Soft Serve Handle, (2) CREAMi Swirl 16oz Pints, For Kids & ALL ages, NC701 on Amazon

Overview

Product Page: Ninja Swirl™ by CREAMi® Soft Serve & Ice Cream Machine Ice Cream Makers - Ninja
Click on the link above to go to the official product page and get more detailed information about the product.

Ninja Swirl™ | Meet the Ninja Swirl™ by CREAMi®

Ninja Swirl™ | Getting Started with the Ninja Swirl™

Customer Reviews

Updated on March 19, 2025

Showing 110 reviews of 69 reviews.

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BenjaminFebruary 20, 2025

Love it!

This is gonna be huge in our household! We all loved the vanilla recipe that came with it. It functions great and easy to use. I mixed a triple berry soft serve seen in pics and it was probably the best tasting ice cream I’ve had! Only issue some will have is the noise…..it is loud when blending to make the soft serve and during dispensary. Hopefully, like the rest of our ninja products, it will be a great machine and last a long time.

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Esaul44February 17, 2025

Quick and easy

I’ve never owned or used a Ninja Creami before this ice cream maker. I love this machine, it’s so easy to use. The soft serve is fun to dispense for the kids as they try to perfect their swirls. The recipe book comes with a lot of good ideas for ice creams, fruit whips and more. It is a bit loud but my other ice cream maker is also loud and as most are anyway. The only downside I find is that it use the 16 oz containers, good thing it comes with two in the box, but I’ll just buy another pair later. Over all it’s a great machine. I highly recommend this machine.

O. M.February 19, 2025

Perfect! 🤩

I loved it! Thank you Ninja for this amazing machine. I made açaí smoothie and it got perfect!blended very all all the fruits, no chunks left, very smooth after 5 minutes. It’s a little pricey, but I’m happy with it. So practical. I wish it would come with more information regarding every cycle option in the machine. Took me a little time to figure out how to put it to work, but the videos on the QR codes really helped. Best part is: all pieces are dishwasher safe!

stanFebruary 19, 2025

Delicious ice cream

It’s not worth deducting a star but I do wish the container was larger. Other than than it makes some awesome ice cream.

R. AFebruary 22, 2025

Made my childhood dream come true

I love ice cream and always wanted to have my own soft serve machine as I think its texture is best . I never really thought that it was worth buying the big commercial machine for small home use and deal with the hassle of maintenance . This machine is really simple to use and easy to clean . It made the ice cream just like shown in the advertised picture with the perfect texture. I am amazed by its simplicity and affordability.

wally3343March 2, 2025

Expensive plastic

This is way too expensive for a machine you have to freeze first. You are paying almost 400 dollars for a machine that you have to use the freezer with. You can buy a real ice cream machine here on Amazon for half the price and has a built compressor. You are paying for the ninja name and a lot of plastic. These other machines are all stainless steel and half the price. Americans wake up! Stop buying this plastic junk! You are poisoning yourselves.

Betty's Unbiased ReviewsFebruary 26, 2025

Earplugs Required

First Things First this machine is loud and not an Ice Cream machine in your traditional sense. There is no freezing or cooling done by the machine which should be expected at this price point.

I like that you can prepare your favorite Ice Cream Sorbet, Milkshakes and Frozen Yogurts in advance the way you like it. Then the wait begins since this unit does not freeze. Two CREAMi Swirl 16oz Pints are provided and I would hoped they include maybe more for the price you pay since you got to wait quite a bit for your selection here. You can prepare 32oz off your own ice cream creation with two cups, so take that in consideration when you throw a party or show off your new skills. No easy refill after the first batch. Off course you can cheat somewhat and get some frozen store bought ice cream and run it through the Machine, who will know 🙂

I seen some reviews where people compare this unit with the previous model. Since I do not have or seen that one I would say if its your first purchase and you got the choice and nothing to compare, get this one so you have the extra feature – Soft Serve Maker. We all know if you don’t get it, later you will miss it so take the plunge.

Build Quality is excellent in line with other Ninja products. Cleaning is somewhat easy and they say dishwasher save so I take there word for it.

Also I like to say this unit is noise. They should thrown in some Earplugs or a discount code for some noise canceling headphones. And let me repeat myself on the additional CREAMi Swirl 16oz Pint containers, since the unit runs around $160 over the standard version some people may find it hard to swallow for the Swirl feature alone, some additional plastic goodies go a long way here

Zain SaeedMarch 1, 2025

Quick suggestion for beginner users like myself

A base of 1g of Xanthum Gum, 4g of zero calorie vanilla pudding mix, 15g of sweetener, and 200ml of any milk leaves enough room to add any special ingredients you want (like fruit juice) to make an easy custom ice cream

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