Customer Media
Highlights
| Compatible with Clumping Litter | Works with your favorite clumping litter, so there's no need to switch litters. |
|---|---|
| Automatic Waste Removal | The self-cleaning design automatically rakes through the litter, removing waste and controlling odor, making litter box maintenance hassle-free. |
| Superior Odor Control | Offers 3x better odor control by trapping waste and unpleasant smells in a covered waste bin. |
| Simplified Weekly Upkeep | Features simple upkeep with just a weekly waste bin empty and occasional litter refreshes. |
| Designed for Multi-Cat Households | Spacious litter area suitable for both single and multi-cat families. |
Pros & Cons
Pros
- Odor Control: Several reviewers highlight the litter box's ability to control odors, especially when used with appropriate clumping litter. Some reviewers mention that they no longer notice any litter box smell in their homes.
- Cat Acceptance: Many cats readily accepted and used the litter box, with some even enjoying watching the cleaning process. Some reviewers noted that their cats preferred this box over other automatic models.
- Convenience: Customers appreciate the convenience of automatic scooping, which reduces the time and effort required for litter box maintenance. The easy-to-remove waste drawer is also frequently mentioned as a positive feature.
Cons
- Reliability Issues: A significant number of reviewers report that the litter box stopped working or experienced mechanical failures (such as the rake getting stuck) within a few months of purchase. Some reviewers mention that the plastic parts are prone to breaking.
- Noise Level: Many reviewers describe the litter box as loud or noisy during operation, which can be disruptive, especially in smaller living spaces or at night. The noise is often attributed to the motor or the rake scraping against the box.
- Ineffective Cleaning: Several reviewers note that the rake does not effectively clean the litter box, leaving waste behind or pushing clean litter into the waste bin. Some mention that the rake doesn't reach the bottom of the pan, leading to a build-up of soiled litter.
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Customer Reviews
Showing reviews 111-120 of 365
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slow and painful
Verified purchase Verified purchase: This reviewer bought the product.Amazon Customer February 26, 2025Review source: Amazontends to scoop out clean litter as well as the dirty so you throw away good or you have to sift it. takes forever to cycle. and I’m not even sure this was not a refurbish unit as it wasn’t in a typical labeled box.
very bad purchase. think i’m going back to the 3 tray sift boxes.
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Cat loves it
Verified purchase Verified purchase: This reviewer bought the product.tricia February 25, 2025Review source: AmazonMy cat absolutely loves this litterbox but that being said, in the almost year I have had it, it has broken twice. The manufacturer does provide a 1 uear warranty, and has replaced it with no issues both times. Just know if your little one tends to use the same side of the box to do their business, it’s likely that you will need a tumbling box over this one.
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Holder capacity very small.
Verified purchase Verified purchase: This reviewer bought the product.Cheryl M Concannon February 25, 2025Review source: AmazonThe holding compartment is not large enough. Sometimes the rake works well and some times it gets glogged up. Have to attend it daily and it’s more effort than just sifting litter the old fashioned way.
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Don't regret the purchase
Verified purchase Verified purchase: This reviewer bought the product.Josh Clift February 25, 2025Review source: AmazonHesitated to buy because of the reviews. Decided to make the purchase. All I can say is no regrets. Cats have no issues using it. It doesn’t smell if cleaned and cared for properly. Noise level is no different than a robot vacuum on low. Honestly don’t have anything bad to say. Use the cheap clumping litter and everything works fine. I would definitely recommend to a friend.
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No
Verified purchase Verified purchase: This reviewer bought the product.Jessica Sheppard February 25, 2025Review source: AmazonNot happy with it. Use clumping litter but the rake will just sit there and blink blue but won’t actually rake. I can deal with the louder noise of it but it hasn’t raked in days. So now I’m stuck cleaning the litter box. Which is why I bought this. So I didn’t have to. Second time it’s done this. Have to unplug and let it sit. Cats like it and use it but it’s unreliable. For $300, I shouldn’t have to clean the box because the rake won’t work.
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Built well and works!
Verified purchase Verified purchase: This reviewer bought the product.clg February 22, 2025Review source: AmazonI am going to be in the minority here and give this a very positive review. I went down the LR4 path initially, but they are maintenance nightmares. I initially had two, gave one away that stopped working to someone that likes to tinker and fix things. The complaint that this is loud is true, for me it’s actually music to my ears! I have a total of 4 automatic litter boxes, 1LR4, three Pet safe automatic litter boxes, this one and two that rake the litter underneath a covered area at one end of the box. The rake speed is slower than the other two, and I could clean it faster manually…..BUT I don’t care how long it takes as long as I don’t have to clean it. I use crystal litter (my preference) and occasionally the litter needs stirred to redistribute the crystals evenly. Once the rake mechanism stopped working but I just gave it a cleaning with attention to the grooves the rake fits into and it was fine. The removable receptacle works great, I don’t use any bags just empty, wipe down and replace. It’s taken a long time for my cats to get use to the LR4, but with these Petsafe automatic litter boxes they adapted to them easily (probably because they um look like a regular litter box). I think this is built well, it is rather low tech (it doesn’t have a counter to let you know how often it’s being used or an app).
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Too soon for issues 😕
Verified purchase Verified purchase: This reviewer bought the product.Rhonda Fletcher February 22, 2025Review source: AmazonI’ve had this product for one month and already had to get product support because it just stopped working. Is this the ease of buying this product? One and done for me.
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Not sure it is worth $$ paid
Verified purchase Verified purchase: This reviewer bought the product.Wallace A. Rutherford Jr. February 20, 2025Review source: AmazonPull out waste tray convenient…otherwise cleaning cycle is very slow and noisy….
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Cancelled
Verified purchase Verified purchase: This reviewer bought the product.John henry February 18, 2025Review source: AmazonThe item is great but I cancelled order about 2 hours after I ordered it. But would not cancel. So I now have to ship back and wait for my money. Found same product at Walmart for 100.00
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Waste of money
Verified purchase Verified purchase: This reviewer bought the product.Russ Review Account February 17, 2025Review source: AmazonWaste of money. It didn’t last a week before it was stuck on its own track. Louder than the jets from the naval base next door. I’ve been saving up money since this disaster showed up so I can get a new box from someone else.