Customer Media
Highlights
| Ultra-Thin Design with Retractable LiDAR | Standing at just 7.98cm (3.14 inches) tall, the Saros 10 features a RetractSense Navigation System with a retractable LiDAR sensor, allowing it to clean under low-profile furniture that most standard robot vacuums cannot reach. |
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| Industry-Leading 22,000 Pa Suction Power | Equipped with HyperForce suction technology and a DuoDivide Anti-Tangle Brush, the Saros 10 delivers a massive 22,000 Pa of suction to effectively remove deep-seated dirt and pet hair from both hard floors and carpets. |
| AdaptiLift Chassis for Superior Mobility | The industry-first AdaptiLift Chassis allows the robot to lift its entire body by up to 10mm to navigate high-pile carpets and clear thresholds as high as 4cm, ensuring uninterrupted cleaning across complex home layouts. |
| VibraRise 4.0 Mopping with Auto-Detachment | The advanced mopping system features dual sonic vibration zones at 4,000 times/min and 8N of downward pressure. For pure vacuuming tasks, the robot can automatically detach its mop plate at the dock to keep carpets completely dry. |
| RockDock Ultra 2.0 with Refill & Drainage | The multifunctional dock provides ultimate hands-free maintenance with 80°C hot water mop washing, 60°C heated air drying, and auto-emptying. The Refill and Drainage model variant can be integrated into home plumbing for automatic water management. |
Pros & Cons
Pros
- Exceptional Cleaning and Hair Handling: The vacuum delivers powerful 22,000Pa suction that effectively removes pet hair and debris, complemented by a zero-tangling brush that prevents long hair from wrapping around the rollers.
- Ultra-Thin Low Profile: At only 3.14 inches tall, the robot's slim design allows it to clean under low furniture such as sofas, beds, and even some appliances that traditional upright vacuums cannot reach.
- Fast and Accurate Mapping: The LiDAR and AI navigation systems allow the robot to map large homes quickly—sometimes within 30 minutes—and the intuitive app makes it easy to set up schedules and no-go zones.
Cons
- Hardware Reliability Issues: Multiple reviews report units failing within a few months or even hours of use, with specific problems including docking failures, side brush malfunctions, and mop attachment errors.
- Poor Customer Support: Users frequently describe support as unhelpful, citing slow response times, repetitive troubleshooting instructions, and a policy of offering refurbished units rather than new replacements for defective products.
- Navigation and Software Glitches: Despite advanced sensors, some units struggle with obstacle avoidance for items like cords, occasionally get lost, or miss large sections of a room during a cleaning cycle.
Customer Reviews
Showing reviews 41-50 of 95
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Its does the job and beyond
Verified purchase Verified purchase: This reviewer bought the product.Aiorya June 30, 2025Review source: AmazonLook remember one thing robots are going to maintain your floor clean i say again maintain your floors clean don’t expect to use this robot on a huge mess well it can do it but I’ll take a lot of days to clean that floor.
Instead do this I know it’s a little bit trouble some buuuuut give a deep clean to the floor by yourself this is going to be a 2 3 times tops a year, at least it’s better than doing it every single day of the week. Then let the robot do it’s thing remember this robot is good on 2 things shiny title floors and carpets, if your title is a matte one use this other one the 10r why you may ask because the 10r will leave it’s rotating marks on the tile floor and the streaks also, so if your floor is a shiny one use the 10, also if you have a title floor that looks like wood and doesn’t have a lot of texture basically use this one also.
But if your title floor has like a little bit of texture use the 10r because it will get the dirt out of that texture.
But anyways this robot is amazing I’ve tested it in 3 ways.
1- Doing first a deep clean by my self with a mop then put the saros 10 to work and it’ does an amazing job amd also its pretty quick to do it.
2-the second test was to do nothing and let the title floor to be a little bit messy and yes it performs also great doing it, the only thing t9 co sider is that you have to put the robot 4 adus a week to clean and at the end of the month do a extreme mop event so it clean very deep your floors this will take aprox like one and half month to be clean.
3-test it on multiple stains ok this one is a little bit tricky like I said don’t expect the robot to be a 100% perfect clean, if you leave some stains like mixed water and dust and let it dry for a week the robot will find it a little bit to hard to remove that stain buuuut if you let it sit like 2 days its OK.
Now with the plans you have 2 options use the smart plan (I use smart plan like 75% to 80% of thr time) the other way to use it, its to make use of the vac first then mop if you want ro do a very good cleaning of your floors.
Let’s say I’m very happy with this robot it doesn’t left a lot of streaks on my floor something the 10r will be a cons on this type of floor.
Get this one its fast has an amazing suction power I’m happy with it.
The obstacle avoidance works like a charm only thing to worry about a little bit is with cables that’s the only thing.
You can see on my video I took a little bit of a soda drink and poured it on the floor let it dry and the sugary spot was gone in only one pass also I tested it with soy sauce and the same result one pass and it was gone.
EDIT
Well after 53 hours combined of use the side brush stopped working so yeah that’s a big bummer for me -
Stylish. Powerful. A total game-changer!
Verified purchase Verified purchase: This reviewer bought the product.Knyazev Family June 25, 2025Review source: AmazonGirls — get this, seriously! It’s sleek, compact, and shockingly powerful.
Does exactly what it promises and looks amazing while doing it.
Setup took 2 minutes, and it instantly made my space feel more put-together.
Such a vibe. Zero regrets. 100% recommend!❤️ -
Best robot vacuum ever – 10 ⭐️'s
Milk June 23, 2025Review source: AmazonAfter trying both Roomba and Shark models, I was ready to give up on robot vacuums altogether. Then I discovered Roborock and decided to give it one last try—and I’m so glad I did.
I purchased the Saros 10 model, and it has exceeded all my expectations. It mapped my living space with impressive accuracy and offers an exceptional range of features for obstacle avoidance and smooth navigation. The cleaning and scheduling options are far superior to any of the other brands I’ve used.
I also reached out to customer service with a few questions, and they were incredibly helpful—patient, friendly, and knowledgeable.
I’m still exploring everything this machine can do. It truly feels like the future has arrived. This vacuum is absolutely amazing!
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Incredible!
Verified purchase Verified purchase: This reviewer bought the product.CocoBunny June 15, 2025Review source: AmazonI have had robot vacuums for quite a while and this vacuum is really incredible. The app allows you to adjust everything from the amount of time it washes the mop to how often it returns to the base and the amount of suction you want. The set up was so easy and it made a perfect map of the house on the first run. The only improvement that would be great is its ability to clean edges – I have had others do better. However, all things considered this mop was the best purchase I made this year.
Now … if they could only make a robot vacuum that could pick up the pet hair on the stairs I would never have to vacuum or mop myself ever again! 😆 -
worth every penny and then some!
Verified purchase Verified purchase: This reviewer bought the product.MA794 June 12, 2025Review source: Amazonits amazing. Really. Game changer. Not sure what others are talking about, but this thing is great. Got rid of 3 other robots and now only this one. Floors have never been cleaner, even with professional cleaners coming weekly. use the AI option for cleaning. Setup schedules and wake up to a clean house.
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Happy wife
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Zack June 6, 2025Review source: BestbuyBought this for my wife. She loves it. It is simple to use and works well with just voice commands, makes it easier for my wife. Easy set up and mapping of the areas to be cleaned.
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Its ok
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.StacyG June 3, 2025Review source: BestbuyThe vacum part is fantastic although i wish it was a little thinner so if fits under my couches. The moo is where it loses points. I like you can control the water flow (i have laminate flooring) but it does not scrub much off the floors.
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The Future of Cleaning
TrenaLea May 28, 2025Review source: AmazonThe Roborock Saros 10 has exceeded my expectations, delivering exceptional cleaning performance with its powerful suction, intelligent navigation, ultra-thin design, and innovative features like the zero-tangling brush and hot water mop, making it the best robot vacuum I’ve used.
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Only one you need
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Blaze5280 May 23, 2025Review source: BestbuyBest combo vacuum on the market. Deep cleans removes stains
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Best Robot Vacuum
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.MonicaG May 19, 2025Review source: BestbuyI can’t say enough good things about this vacuum robot! From the moment I unboxed it, it has completely transformed how I clean my home. As someone with a busy schedule, I needed something reliable that could keep my floors clean without constant supervision — and this little machine delivers!
Performance: It picks up dust, pet hair, crumbs, and debris with surprising power. It seamlessly transitions from hardwood to carpet without a hitch and reaches under furniture that I used to ignore during regular vacuuming.
Navigation: The smart mapping technology is incredibly impressive. It learns the layout of my home quickly and rarely gets stuck. It avoids obstacles with ease and even returns to its charging dock when the job is done or the battery runs low.
Convenience: The app is intuitive and allows for customized cleaning schedules, zone cleaning, and real-time updates. I can start a clean from anywhere — even when I’m at work or out running errands.
Noise Level: It’s much quieter than a traditional vacuum. I can even have a conversation or watch TV while it’s running.
Maintenance: The dustbin is easy to empty, and the filters are washable, which saves money in the long run. I love that it alerts me when maintenance is needed, so I never forget.
Overall, this vacuum robot is hands-down one of the best home investments I’ve made. It’s efficient, smart, and gives me peace of mind knowing my floors are clean every day — without lifting a finger. If you’re on the fence, don’t hesitate. This is the future of home cleaning!