Summary of Customer Reviews
The Samsung 65″ S95C OLED 4K UHD Smart Tizen TV has received a mix of praise and criticism from customers across various shopping platforms. Most reviews highlight the exceptional picture quality, vibrant colors, and sleek design. However, some users have reported issues with the software, connectivity, and customer service. The TV is often described as a top-tier product with a few areas that need improvement.
PROS
Exceptional Picture Quality: The most frequently praised feature is the picture quality. Many users described the image as “bliss” and “out of this world.” The OLED technology with Quantum Dots provides vibrant colors and deep blacks, making it perfect for movies and high-definition content. One user mentioned, “The colors and contrast are amazing. Once you go OLED, you’ll never go back.”
Brightness and Color Volume: The TV is noted for its brightness and color accuracy. Several users highlighted that it outperforms previous models and competitors in these aspects. “This TV is so much brighter and more vivid,” said one user, emphasizing the superior HDR performance.
Design and Build: The slim design and aesthetic appeal of the TV are other significant positives. It’s only 1.2 cm thick and fits well in modern living rooms. The One Connect Box offers flexible input options, although some users found the included cable too short.
Gaming Performance: Gamers have appreciated the TV’s performance, with one stating, “This is a great TV for game rooms.” The low input lag and high refresh rate make it suitable for high-action gaming.
CONS
Software Issues: A common complaint is the TV’s software and user interface. Many users found it cumbersome and slow. “The software picture controls are generally worthless,” one user noted. Others mentioned that the TV menus and UX interface are not user-friendly.
Connectivity Problems: Some users experienced connectivity issues, particularly with the One Connect Box. A user said, “The incessant constant signal drops due to the One Connect Box ruin the experience.”
Customer Service: Customer service received poor ratings from several buyers. One user recounted their frustration, saying, “No care for the consumer! Samsung does not care, and the companies they use for service are awful!”
Price: While many agree that the TV is worth its price for the quality it delivers, some find it expensive. A user mentioned, “It is a little pricey but worth it if you are looking for an upgrade.”
Who Should Buy?
The Samsung 65″ S95C OLED 4K UHD Smart Tizen TV is ideal for those who prioritize picture quality and design. It’s perfect for movie enthusiasts, gamers, and anyone looking for a sleek, modern TV with exceptional color and brightness. However, it may not be the best choice for those who are not tech-savvy or are looking for a hassle-free user interface and reliable customer service. If you can navigate some software quirks and occasional connectivity issues, this TV offers an outstanding viewing experience.
Do Users Recommend This Product?
Most users recommend the Samsung 65″ S95C OLED TV for its stunning picture quality and advanced features. Despite some criticisms regarding the software and customer service, the overall sentiment is positive. Users appreciate the TV’s ability to deliver an immersive viewing experience. As one satisfied customer put it, “I would recommend this set wholeheartedly.” However, the recommendation comes with a caveat regarding potential software and connectivity issues that prospective buyers should be aware of.
