Summary of Customer Reviews
The Samsung 77″ S95C OLED 4K UHD Smart Tizen TV has garnered a mix of glowing and critical reviews from customers across various platforms. Overall, the TV is praised for its exceptional picture quality, vivid colors, deep blacks, and impressive brightness, which many users find superior to previous models and competitors. However, there are consistent complaints about the software interface, issues with HDMI ports, and occasional malfunctions. While some users are thoroughly satisfied with their purchase, others have faced significant problems that impacted their experience.
PROS
- Exceptional Picture Quality: Many users have highlighted the stunning picture quality, with vivid colors and deep blacks that enhance the viewing experience. A user mentioned, “The picture quality is phenomenal, very bright vivid colors.”
- Impressive Brightness: The TV’s brightness is frequently noted as a standout feature, making it suitable for well-lit rooms. One user stated, “Brightness is unparalleled, my Den is totally awash in sunlight, No problem with the OLED Brightness.”
- Slim and Stylish Design: The TV’s slim profile and sleek design are appreciated, with one reviewer saying, “The most impressive thing is how impossibility thin the screen is, at less than a quarter inch thickness almost flush with the wall when mounted.”
- Excellent for Gaming: Gamers find the TV excellent for their needs, with smooth and clear visuals. A user noted, “Amazing for gaming and for movie time! Money VERY well spent.”
- Easy Setup and Integration: Several users reported that the setup process was straightforward, and the TV integrates well with other devices. One mentioned, “Set up was really easy. We don’t use the TV menus / UX interface so I can’t speak to that but color was easy to calibrate and contrast ratio is pro quality.”
CONS
- Software and Interface Issues: The Samsung software interface is a common point of contention, with users finding it bloated and full of unwanted ads. A review pointed out, “Samsung software is bloatware. They want you to use the software and services they are pushing.”
- HDMI Port Problems: Several users experienced issues with HDMI ports malfunctioning or becoming unresponsive. A user reported, “The HDMI inputs just stop working. First 1-2 24 hr. Later 3&4 as well. They just went blind to everything.”
- Audio Quality: The built-in speakers are often criticized for their quality, with many suggesting an external sound system. One user said, “Needs sound bar is as a must to fill the whole card. Although the picture alone with no sound is Amazing to make up for the lame speakers.”
- Durability Concerns: Some users experienced significant issues shortly after purchase, including complete malfunctions. A reviewer stated, “This TV shuts down several times a day for no reason. Sometimes 3 times while watching a movie. Very disappointing.”
- High Price: The cost of the TV is considered prohibitive by some, especially when issues arise. A user mentioned, “Its price makes it cost prohibitive for many.”
Who Should Buy?
The Samsung 77″ S95C OLED 4K UHD Smart Tizen TV is ideal for those seeking top-tier picture quality with vivid colors and deep blacks. It is especially suitable for home theater enthusiasts and gamers who will benefit from its brightness and smooth visuals. However, potential buyers should be prepared for potential software quirks and may need to invest in additional audio equipment for the best experience. If you prioritize a sleek design and cutting-edge display technology, and are willing to navigate some software limitations, this TV could be a perfect choice for you.
Do Users Recommend This Product?
Overall, many users recommend the Samsung 77″ S95C OLED 4K UHD Smart Tizen TV primarily for its outstanding display capabilities. Those who faced issues often still acknowledged the TV’s superior picture quality but were disappointed with the technical and software problems. The recommendation tends to come with caveats: if you can manage or overlook the software interface and potential HDMI issues, the visual experience is highly praised. Users generally suggest purchasing from a reliable seller with a good return policy, as some have had to deal with defects and malfunctions early in the product’s life.
