Summary of Customer Reviews
The Samsung 34″ ViewFinity S65VC Ultra-WQHD 100Hz AMD FreeSync™ HDR10 Curved Monitor has garnered mixed reactions from users across various platforms. Overall, customers praise the monitor’s display quality, size, and curved design, which enhance productivity and gaming experiences. Many users appreciate the ease of connecting multiple devices, the monitor’s sleek look, and the vibrant picture quality. However, there are significant concerns, particularly with the reliability of built-in features such as the webcam and speakers. Several customers reported issues with the webcam not functioning properly, sound quality being subpar, and problems with the monitor’s durability, including unexpected screen cracks and issues with Samsung’s customer service. Despite these concerns, the majority of reviews are positive, indicating a general satisfaction with the product’s core functionalities.
PROS
Vibrant Picture Quality: The monitor’s Ultra-WQHD resolution and HDR10 support deliver bright and vivid images, making it ideal for gaming and multimedia consumption. “The colors and contrast are fantastic,” said one user, highlighting the immersive experience the curved screen provides.
Large Screen for Multitasking: The expansive 34-inch display allows for efficient multitasking, enabling users to open multiple windows side by side without constantly switching between tabs. “I love the ability to have multiple windows open for work,” mentioned another reviewer.
Adjustable Stand: The stand offers great flexibility, allowing users to adjust the monitor’s height and angle to suit their ergonomic needs. This feature has been particularly appreciated by those using the monitor for long periods.
Effective for Various Uses: Users have found the monitor suitable for a range of activities, including professional work, gaming, and general use. The wide screen enhances focus by minimizing peripheral distractions, making it a versatile choice for different needs.
CONS
Webcam Issues: Several customers reported difficulties with the built-in webcam, especially when connecting it to certain operating systems like Windows and macOS. “I can’t get the built-in webcam to work,” one user lamented, indicating a lack of support and troubleshooting options from Samsung.
Sound Quality: The built-in speakers have received criticism for poor sound quality, described as “tinny” and lacking bass. Users recommend using external speakers for a better audio experience.
Durability Concerns: Some users experienced issues with the screen cracking or display quality deteriorating shortly after purchase. “The screen cracked just sitting there,” mentioned a disappointed customer, expressing frustration with Samsung’s customer service and warranty policies.
Menu and Controls: The monitor’s on-screen menu and physical controls are described as inconvenient and unintuitive. The lack of a software control panel, especially for Mac users, adds to the frustration.
Who Should Buy?
The Samsung ViewFinity S65VC is ideal for users seeking a large, high-quality display for work, entertainment, and gaming. Its ultra-wide screen is perfect for those who need to manage multiple applications simultaneously, such as professionals in graphic design, video editing, or finance. Gamers will appreciate the fast refresh rate and immersive curved display, which enhance gameplay. However, potential buyers should consider using external peripherals for audio and video needs and be prepared for possible durability issues.
Do Users Recommend This Product?
Overall, users generally recommend the Samsung ViewFinity S65VC for its excellent display quality and functionality. The monitor’s strengths in providing a spacious, clear, and versatile viewing experience outweigh its shortcomings for many customers. However, the recommendation often comes with caveats regarding the webcam, sound quality, and potential durability issues. The positive reviews underscore satisfaction with the core aspects of the monitor, but the negative feedback serves as a warning for prospective buyers to carefully consider these potential drawbacks.
Customer Reviews​
Updated on August 4, 2024
Customer Reviews
Screen cracked just sitting there, Samsung will not warrantee
I’m a professional software engineer who works from home. I liked this monitor just fine. One morning I turned it on to discover a vertical crack running through it. Its just been sitting here for my 5 months of ownership. I’m not a gamer, my kids are in college, and I am somewhat boring. After sending it to Samsung, they reply that they (a) do not have the parts, and (b) will not warrantee anyway due to “physical damage”. There is no physical damage to the monitor! (but it does have a cracked screen). There is no recourse (the denial email has a “do not reply”!). Please be aware of Samsung support policies before buying any Samsung monitor!
- 5
- 0
Incredible for the Price
This monitor is excellent. It works perfectly with my laptop, iPad, and Steam Deck. The refresh rate is perfect for my needs – I use 60hz for gaming (I game with my Steam Deck, so it can’t do more than 60FPS at this resolution anyway, so this is fine) and 100hz for productivity with my laptop. The stand is great and has a ton of adjustability. It can pretty much twist and turn any way you could possibly want. The curve is also very natural which I love. The built in speakers get LOUD! They’re not the most bassy, but for my needs, they do the job! The webcam also works flawlessly and is decent quality as well for work calls. I’m a happy customer!
- 4
- 0
Camera will not work with Mac as Samsung said
This monitor will not work with built in camera you will need to purchase a external camera
Very upset about this because I call Samsung and they told me it works with Mac – Not True
- 3
- 0
Great monitor with a few quirks.
purchased this to use on a brand new Mac Mini. The monitor works great and I like the image quality. This is my first curved monitor and it took a bit of getting use to visually. Almost a little vertigo when moving from side to side.
Quirks:
#1 Sound quality is terrible. Plan on using other speakers if sound is important
#2 Like so many people have reported every time it wakes up from sleep the monitor’s MENU pops up on the screen for about 20 seconds or so. The good news is it goes away but on the Make it pops up in the place where you need to type your screen password.
#3 The camera works great on the mac but you cannot adjust the angle of the camera (or the monitor) so the image is from my neck UP only and no easy way to correct it.
- 3
- 0
Almost an excellent monitor!
Beautiful screen visibility, and I love that I can see more of my work screen without constantly shifting the windows around, but I cannot get the WIN10 computer to recognize either the webcam or the microphone! I have not been able to find any supportive help on the FAQs or Samsung’s web page. So I am unable to use it to Zoom to meetings.
- 3
- 1
Nice Monitor, Bad Screen Lighting
Initially this monitor seemed fine. Less than 30 days after purchase the screen lighting went bad; some background lighting in the center section but very dark on right and left sides. Maybe just a single instance of a lemon, but the previous monitor I had to this one was also a Samsung flat screen whose electronics for screen lighting went bad as well. I can’t say enough good about Samsung TV’s, but the experience I’ve had with their computer monitors has been disastrous!
- 2
- 0
Sound just stopped working after 3 days
Sound just stopped working after 3 days. Tried everything
- 2
- 0
Nice picture but the camera did not work out of the box
Picture is nice, but the built-in camera did not work. This item cannot be returned through Amazon. I had to register with Samsung, and contact the Customer Support. After three hours of chatting and following different options to resolve the issue, none of which worked, they created a ticket for a repair. Shipping is free both ways but there was no option to return it for a refund or a replaced one. All physical stores allow 14 days return policy.
Not all products come Dead on Arrival, but if they do, Samsung does not have a good policy when it comes to replacing or returning DoA products.
- 1
- 0
Great picture quality
No content
- 1
- 0
Love this monitor!
Bought this as a Christmas gift for my wife who replaced two separate monitors with this one and uses it with her Macbook Pro. Great colors and contrast and was easily connected. She loves it!
- 1
- 0
