Customer Media
Highlights
| Immersive 1000R Curvature | The 49-inch super ultrawide screen features a 1000R curvature that matches the natural field of the human eye, wrapping around your vision to provide deep immersion and reduced eye strain during long gaming sessions. |
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| Dual QHD Resolution | With a 5120 x 1440 resolution and a 32:9 aspect ratio, this monitor provides the screen real estate of two 27-inch QHD monitors side-by-side, delivering pin-sharp detail and a massive workspace for gaming or productivity. |
| 240Hz Refresh Rate & 1ms Response Time | Experience ultra-smooth action with a lightning-fast 240Hz refresh rate and a 1ms (GtG) response time, which virtually eliminates lag and motion blur for a competitive edge in fast-paced titles. |
| VESA DisplayHDR 1000 | Boasting a 1,000-nit peak brightness and a 1,000,000:1 contrast ratio, this monitor brings every detail to life with vivid colors, deep blacks, and enhanced depth for a truly cinematic visual experience. |
| AMD FreeSync Premium Pro | Complex and fast-moving game scenes are projected smoothly and stutter-free with AMD FreeSync Premium Pro, ensuring a stable and tear-free performance even during the most intense gameplay. |
Pros & Cons
Pros
- Immersive Ultrawide Experience: The 49-inch screen with a 1000R curve provides an unparalleled immersive experience for gaming and effectively replaces multi-monitor setups. Users appreciate the massive screen real estate that allows for seamless multitasking without the distraction of bezels.
- High-End Performance Specs: With a 240Hz refresh rate and 1ms response time, the monitor delivers buttery-smooth visuals that are ideal for competitive gaming. The DQHD resolution ensures that text and graphics remain sharp, making it a powerful tool for both play and professional productivity.
- Versatile Multitasking Features: The Picture-in-Picture (PIP) and Picture-by-Picture (PBP) options are highly praised for allowing users to display multiple inputs simultaneously. This is particularly valued by traders and office workers who need to manage several applications or computers at once.
Cons
- Reliability and Power Failures: A significant number of reviewers reported the monitor suddenly dying or failing to power on after only a few months of use. Many users experienced these failures shortly after the one-year warranty expired, leading to frustrations over repairability and product longevity.
- Quality Control Issues: Many units arrived with or developed defects such as dead pixels, horizontal scan lines, and significant backlight bleed. Some customers had to go through multiple exchanges before receiving a unit that met acceptable quality standards.
- Design and Ergonomic Flaws: The included stand is noted for being extremely large and deep, consuming a significant amount of desk space. Additionally, the port placement is criticized for being difficult to access and requiring cables to be bent at awkward angles to fit.
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Customer Reviews
Showing reviews 221-230 of 433
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Sad.
Verified purchase Verified purchase: This reviewer bought the product.Daizicles December 5, 2024Review source: AmazonArrived defective. Spent 1.5 hrs on chat with Samsung. ‘Try plugging it in another room. Make sure the outlet works be trying a lamp first.” “Try using another power cord -they all fit. . Sending back. I’ll purchase locally.
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Not Samsung's best showing
Verified purchase Verified purchase: This reviewer bought the product.Reviewer2490343049 December 4, 2024Review source: AmazonThe good:
– It’s wide, it’s bright, and colors look reasonably good.The bad:
– It does not seem to properly auto-sense inputs, meaning you have to manually select DP1 or HDMI1, etc as you change systems. I’ve tried a host of things to troubleshoot this to no avail.
– After less than 6 months, it developed a vertical dark streak across the screen & needs repair.
– The stand seems to be designed for a much smaller monitor and not only puts strain on the screen but is not super stable.
– I’ve never found the clarity to be perfect, many screens look a tiny bit blurry. -
Great
Verified purchase Verified purchase: This reviewer bought the product.Adam December 4, 2024Review source: AmazonThis is a huge monitor. Works great looks great.
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Awesom
Verified purchase Verified purchase: This reviewer bought the product.Anonymous December 3, 2024Review source: BestbuyLove it great quality defined need to clear space for this bad boy be aware most games probably do not support ultra wide display
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Not good for games
Verified purchase Verified purchase: This reviewer bought the product.Anonymous December 1, 2024Review source: BestbuyIdk if came with failures or what but s**cks. I’m not recommended it. I returned it and get lg 4k ultra gear and was awesome!!
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Great purchase
Verified purchase Verified purchase: This reviewer bought the product.Claire November 30, 2024Review source: AmazonMy husband has been wanting this monitor for awhile and we finally got it. He loves it. Great quality and size isn’t too huge. He’s a gamer and does a lot of work on his computer, too, so it was a great replacement of his two side by side monitors.
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Worth it.
Verified purchase Verified purchase: This reviewer bought the product.DanielG November 28, 2024Review source: BestbuyAll of my expectations were exceeded. Every game I have played on this monitor has been breathe taking. The only downside is a lot of games due not support a resolution this wide yet so even though you have the available screen space, many games will not be playable in a complete full screen. However, the ones that are supportive of the 5120 x 1440 screen ratio, will take your breathe away. Movies look phenomenal. The menu is easy to navigate and I mounted it on a third party articulating arm mount for an even better viewing experience. If you have the money for it and youre wondering whether or not its worth it, in my opinion, absolutely.
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Great Pic quality but dimensions are not ideal
Verified purchase Verified purchase: This reviewer bought the product.1Reviewer November 27, 2024Review source: BestbuyIt’s a good monitor however, was not best suited for my needs. The monitor is wide but height is shorter to my liking. Quality of the picture is great, but its not for everyone in my opinion.
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Great monitor for money
Verified purchase Verified purchase: This reviewer bought the product.Whtmtnsaunter November 24, 2024Review source: BestbuySuperb for gaming- large viewing area and fast refresh rate
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As a life-long Samsung customer, I'm done.
Verified purchase Verified purchase: This reviewer bought the product.Dominick November 22, 2024Review source: AmazonThis began October 31st 2024:
Purchased the monitor in August of 2024 and it worked fine for two months then one day it just stopped coming on. No lights. No power. Nothing. Dead.
Can’t return it through Amazon after two months so I called Samsung. Here’s what happened:
1. They tell me that they will replace the item so wait a few days for more information. Sent pictures of product, receipt, personal info.
2. They call back days later and tell me, no, they do not ship that monitor and a repair technician will have to come out. They will contact me to set that up.
3. They call back the next day and say, no, they won’t send somebody out and I must ship the product back for repair. Please wait.
4. They call back a day or so later and say, no, they must send a technician out. Please wait.
5. They call back a day or so later and say, no, they have no technician in my area and another “accommodation” must be made. This “accommodation” is replacing my monitor. Please wait for more info.
6. They call back a few days later and say, sorry, we can’t replace your monitor because we can’t find one but here’s a slightly different one. Please wait for more info.
7. They call back next day and say, sorry, we can’t get that monitor either so here’s another one. Please wait.
8. Days later they call back and they say, sorry, we can’t get that monitor either so let’s do a refund. Please wait for approval.
9. They call back and tell me that, even though I’ve provided the receipt and picture of the product, they do not believe me so they must have a 3-way call with Amazon to verify I made the purchase. We do so and they tell me I must make an arrangement with a trucking company that they will send out, give them my monitor, then wait 1-3 days for a refund.This entire process has been baffling to me and quite disappointing from a company that I’ve purchased dozens of products from. I currently see no good reason to purchase a Samsung product after this abysmal support experience.
**Update 12-5-2024:
After being told to wait 1-3 days, two weeks go by without any information. Then I get a text, with no explanation at all, that my refund request has been “declined”. I call Samsung support again and told to a person that then checks on the ticket and discovers that the person handling the ticket didn’t properly put in my information and which apparently caused the ticket to be declined. He claims to have corrected the issue and ensures me that no more will cause delays. Please wait 1-3 more days, sir, for approval of this request. After that there will be a 7-10 day wait for an arrangement to be made to pick up your defective monitor, sir. After that, please wait 1-3 more days before my money is returned, sir. Unfortunately, sir, this is Samsung policy and you’ll need to wait.
**Update 12-20-2024:
Yes, still waiting for my refund.
**Update 12-29-2024:
Yes, still waiting for my refund. To be clear I was told on December 10th by text from “Jeffrie” at Samsung that the refund was approved and it may take up to 7-10 days to be contacted by a “trucking company” to set up an appointment. Nothing.
**Update 1-7-2025:
The “Samsung Care” contractor came to pick up my monitor this morning. As confirmation I received a text from “Jeffrie” at Samsung who indicated that they will send a paper check in “the following two business days” through USPS and it will take, you guessed it, 7-10 days to arrive.
**Update 1-17-2025
I received the refund check from Samsung and have deposited it into my bank. Thus ends my association with a company that does not value me as a customer and will no longer have my business.
It is my opinion that Samsung is no longer worthy of supporting and I encourage others to look elsewhere for products.