Customer Review Summary
The Samsung QN85D Neo QLED 4K Smart Tizen TV has received mixed reviews from customers, highlighting both its impressive features and some drawbacks. Many customers praised the stunning picture quality, which is a consistent theme across numerous reviews. The vivid colors, sharp resolution, and high brightness levels make it an excellent option for bright rooms, with several users expressing how well the screen performs even in sunlight-filled areas. The HDR10 support also earned positive feedback, providing rich color details that make a significant impact during movie watching or gaming. Users generally found the setup process to be straightforward, and many appreciated the intuitive Samsung Tizen interface, which makes navigating the TV’s many features easy and user-friendly. Additionally, customers noted the excellent sound quality, although a soundbar is recommended for an even better audio experience, particularly for those who want a more immersive soundscape.
The Tizen interface offers a variety of smart features, including access to popular streaming services like Netflix, Disney+, and Hulu, which enhances the overall entertainment experience. Several customers also noted the solar-powered remote, which reduces the need for batteries and adds to the convenience of using the TV. However, not all customers were satisfied. Some reported issues with the picture quality during fast-moving scenes, especially when watching sports like football, which resulted in blurring despite attempts to adjust settings. This is particularly disappointing for sports enthusiasts who expected a smoother viewing experience. A few reviews mentioned that the remote control design feels limiting compared to previous models, lacking the same functionality and versatility that many users were accustomed to. The remote’s minimal design, while sleek, can be cumbersome for those who prefer more tactile controls.
Other complaints include problems with the user interface being unresponsive at times, leading to a frustrating viewing experience. There were occasional reports of glare and reflections under certain lighting conditions, which made it challenging to enjoy the TV during daytime hours or in brightly lit rooms. Several users had to reposition the TV or use curtains to reduce the impact of reflections. Additionally, there were also a handful of reports about manufacturing defects, such as defective screens and unexpected software bugs, which led to disappointment for some buyers who received units with issues right out of the box.
Despite these concerns, many users still appreciate the aesthetic appeal of the Samsung QN85D, highlighting its sleek, modern design that adds a premium touch to any living space. Overall, the Samsung QN85D is highly regarded for its picture quality, but it does have some shortcomings that may impact specific viewing preferences, such as sports broadcasts and usability in very bright rooms.
PROS
- Exceptional Picture Quality: The 4K resolution combined with Neo QLED technology provides a bright, vivid display that works well in both dark and well-lit environments. Customers often describe the picture as “beautiful” and “sharp,” even under direct sunlight. The full array local dimming enhances contrast, making dark scenes more immersive and bright scenes more vibrant.
- Good for Gaming: The low input lag and fast response times are particularly appreciated by gamers. One user noted, “My Xbox X Series looks fantastic on this TV, with brighter colors and clear graphics.” Additionally, the Game Mode automatically optimizes settings for gaming, ensuring a smooth and responsive experience. This feature makes it an excellent choice for both casual and competitive gamers.
- HDR10+ Support: The HDR10+ brings out impressive details in both light and dark scenes, which several customers appreciated during movie nights. One user said, “The colors are very vivid, and the black levels are excellent.” The dynamic range offered by HDR10+ helps to create a more lifelike picture, enhancing everything from high-action scenes to quiet, atmospheric moments.
- Solid Build Quality: Many customers praised the TV’s solid build, noting the premium feel of the materials used. The thin bezels and sleek design also add to the aesthetic appeal, making it a visually appealing addition to living rooms. The metal frame and sturdy stand provide stability, and the TV’s relatively thin profile allows it to be wall-mounted without taking up too much space.
- Smart Features: The Tizen operating system is intuitive and responsive, providing access to a wide range of streaming apps and services. Users appreciated the built-in voice assistants, such as Bixby, Amazon Alexa, and Google Assistant, which make controlling the TV and other smart home devices easy. The multi-view feature allows users to watch multiple contents at once, which is great for multitaskers.
CONS
- Sports Watching Issues: Motion blur during fast-paced scenes like sports is a common complaint. One user said, “The picture gets blurry during football games, and no settings adjustments could fix it.” This issue may be a result of the limited refresh rate compared to higher-end models, making it less ideal for viewers who frequently watch sports or other action-heavy content.
- Remote Control Limitations: The minimalist remote was a letdown for some, as it lacks physical buttons for some functions. “The new remote is smaller and far less functional compared to older Samsung models,” one review mentioned. The lack of a dedicated number pad and reliance on a more streamlined design can make navigation cumbersome, especially for those who prefer direct access to channels.
- Glare Problems: Some users experienced glare in brightly lit rooms, making it challenging to enjoy daytime viewing. One customer stated, “There is much more glare compared to my older Samsung TV, especially during the day.” This problem is exacerbated by the semi-gloss screen finish, which does not diffuse reflections as effectively as a matte finish. Users may need to adjust the room’s lighting or position the TV to reduce glare.
- User Interface Lag: Occasional lag in the user interface was mentioned by a few customers. “The interface sometimes freezes, and I had to unplug the TV to reset it,” reported a dissatisfied user. The Tizen OS, while generally responsive, can become sluggish when multiple apps are running simultaneously, leading to a less fluid experience when navigating menus or switching between streaming services.
- Manufacturing Issues: A few customers reported manufacturing defects, including cracked screens or dead pixels upon delivery. One customer shared, “The screen had a black spot right out of the box, and I had to go through the hassle of returning it.” These issues, while not widespread, are worth noting for potential buyers who want a flawless product from the start.
Who Should Buy?
The Samsung QN85D Neo QLED 4K TV is ideal for those seeking a high-quality picture with vivid colors and deep contrasts for general TV watching, movie nights, or gaming. It’s particularly well-suited for rooms with bright lighting due to its impressive brightness levels, which help to combat glare and ensure a clear picture even in sunlit environments. Gamers will also benefit from its fast response times, low input lag, and Game Mode, which optimizes settings for an enhanced gaming experience. The TV’s sleek design and premium build quality make it an attractive addition to any modern living room, adding both functionality and style.
However, if you’re an avid sports fan looking for the best experience with fast-moving content, you might want to consider other options, as motion blur can be an issue that impacts the viewing experience for action-packed scenes. This TV is perfect for users who value aesthetic appeal in their living space, thanks to its sleek design, high-quality build, and minimalist aesthetic. Those who enjoy using voice assistants will also appreciate the integration of Bixby, Alexa, and Google Assistant, which add to the convenience of managing not only the TV but also other smart devices in the home.
Do Users Recommend This Product?
Most users do recommend the Samsung QN85D Neo QLED TV, especially for its excellent picture quality, bright display, and gaming performance. Many are thrilled with the vivid colors and sharp details, stating that the TV is a great value for the price. The full array local dimming, HDR10+ support, and intuitive Tizen interface make it a well-rounded choice for entertainment purposes. Customers also appreciated the sleek design and build quality, which make the TV an aesthetically pleasing addition to their homes.
However, the issues with motion blur, particularly when watching sports, and the lack of a versatile remote are mentioned as drawbacks that may deter some buyers. The user interface lag and occasional manufacturing defects are also concerns that some users experienced. Despite these issues, many customers are happy with their purchase, praising the overall quality and features of the TV. If you prioritize picture quality, smart features, and gaming capabilities, this Samsung TV could be a great choice for your home. The bright display and ability to perform well in various lighting conditions make it a versatile option that fits well into different viewing environments, whether for daytime watching or nighttime movie sessions.
Customer Reviews
Updated on October 28, 2024
