Summary of Customer Reviews
The Samsung The Frame 32″ Full HD HDR Smart QLED TV has received mixed reviews from customers. Many users appreciate its unique design that allows it to blend seamlessly into home decor, functioning as both a TV and a digital art frame. The picture quality, especially with the QLED HDR technology, is often praised for its vibrant colors and deep blacks. However, there are significant complaints about the software and interface, with some users finding it difficult to navigate and slow. The setup process can be cumbersome, and the absence of certain features like an invisible connection cable in the 32-inch model has also been a point of contention.
PROS
Design and Aesthetics: “It really looks like a frame on the wall,” mentioned one user, highlighting the TV’s ability to transform into a piece of art when not in use. The customizable frames enhance its aesthetic appeal.
Picture Quality: The QLED HDR technology delivers vibrant colors, deep blacks, and crisp details. One user said, “The picture quality and sound is amazing!”
Art Mode: Users appreciate the Art Mode, which allows the TV to display a variety of artworks and personal photos. “I love the art! Have a professional install it as we did. It’s worth the expense,” commented a satisfied customer.
Space-Saving: The slim design and ability to mount on walls make it a great option for small spaces. One review noted, “Perfect size for a small room. Great picture.”
Solar-Powered Remote: The eco-friendly, solar-powered remote is a unique feature that several users have found beneficial.
CONS
Software and Interface: The TV’s interface is frequently described as buggy and difficult to use. One user mentioned, “The software being awful and the picture being gorgeous. I disagree with #2.”
Setup Complexity: Setting up the TV can be time-consuming and frustrating. “We had to stop the incredibly intrusive shoving of ads, channels, services, and privacy violations,” mentioned a reviewer about their setup experience.
Connectivity Issues: The Wi-Fi functionality has been problematic for some users. One review stated, “Wi-Fi networks not even recognized on the TV.”
Absence of Mount: The 32-inch model does not come with a no-gap mount, which disappointed some buyers. “The Samsung 32″ Frame TV does not include a no-gap mount. It doesn’t include any mount.”
Thick Connection Cable: Unlike larger models, the 32-inch Frame TV does not come with the One Invisible Connection cable, which detracts from its aesthetic appeal. A user highlighted, “The new model has a big, thick, ugly beige cord that connects the two.”
Who Should Buy?
The Samsung The Frame 32″ Full HD HDR Smart QLED TV is ideal for those who value aesthetics and design in their home entertainment setup. It’s perfect for individuals who want a TV that doubles as an art piece, seamlessly integrating into the decor of smaller spaces like bedrooms or kitchens. Art enthusiasts who enjoy displaying a variety of artworks or personal photos on their TV will appreciate the Art Mode feature. Additionally, eco-conscious consumers will find the solar-powered remote a thoughtful addition.
Do Users Recommend?
Overall, users have mixed recommendations for the Samsung The Frame 32″ Full HD HDR Smart QLED TV. Those who prioritize design and picture quality, and who are willing to invest time in the setup and potentially deal with software quirks, find it a worthwhile purchase. As one user summed up, “Overall, I’m very happy with this purchase. Doing my research in advance helped me to know what to expect.”
However, users who are sensitive to interface issues and setup complexities may want to consider other options. As noted by a dissatisfied customer, “It’s easier to walk upstairs or grab an iPad.” The recommendation largely hinges on the buyer’s tolerance for these factors and their appreciation for the TV’s unique aesthetic capabilities.