Customer Media
Highlights
| Advanced Fuzzy Logic with AI | Utilizes Artificial Intelligence to 'learn' from past cooking experiences, automatically adjusting the cooking flow to ensure consistent, ideal results every time. |
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| Pressure Induction Heating (IH) | Combines pressurized cooking with superior induction heating to turn beta starch into alpha starch, resulting in rice that is softer, fluffier, and easier to digest. |
| Platinum Infused Inner Pan | Features a 1.7mm platinum-infused nonstick inner cooking pan that alkalizes the water, breaking down the protein on the surface of the rice grain for a sweeter taste. |
| Versatile Multi-Menu Settings | Offers specialized programs for a wide variety of grains, including Jasmine rice, Congee, Steel Cut Oatmeal, GABA brown rice, and a unique Umami setting for enhanced flavor. |
| Superior Safety & Design | Engineered with multiple fail-safe measures for safe pressure cooking, including a large steam vent cap to prevent overflows and sensors to ensure the unit is set up correctly. |
Pros & Cons
Pros
- Superior Rice Quality: The pressure induction heating technology produces perfectly fluffy, sweet, and consistent rice that users claim surpasses restaurant quality and standard fuzzy logic models.
- Exceptional Keep Warm Function: The machine is highly praised for its ability to keep rice fresh, moist, and delicious for several days without it drying out, yellowing, or developing odors.
- Versatile Grain Settings: Beyond standard white rice, it delivers excellent results for GABA brown rice, steel-cut oatmeal, and congee, with dedicated settings that handle difficult grains with ease.
Cons
- Prohibitive Price: The extremely high cost is the most common complaint, with many users finding it difficult to justify the expense despite the high-quality results.
- Reliability and Part Failures: Several reviewers reported hardware malfunctions shortly after the one-year warranty expired, specifically citing cracked inner lids, steam leaks, and persistent E17 error codes.
- High Maintenance Cleaning: The unit requires significant effort to maintain, as multiple parts must be disassembled, hand-washed, and dried after every use to prevent starch buildup and odors.
Customer Reviews
Showing reviews 111-120 of 217
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Does it rice?
Verified purchase Verified purchase: This reviewer bought the product.diana May 20, 2023Review source: AmazonDoes it rice? YOU BET!
Does it rice 40x better than a “regular” rice maker?…not sure.
Do we enjoy using it? You better believe it!
Would we buy it again?…well, probably not- and not because its a bad product.We dont eat rice every day, maybe 2x/week… and we dont even know the difference between rice varieties (unless its sushi rice…), so maybe this tool wasnt really for us, but we still enjoy using it every time we do. The rice come out PERFECT every time, never had any inconsistencies (but thats not to say that a cheaper model would be unable to match this one).
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Great Rice Cooker
Verified purchase Verified purchase: This reviewer bought the product.Jim Robins May 9, 2023Review source: AmazonA huge upgrade from our old, cheap, rice cooker. Cooks rice evenly and perfectly. Also have cooked porridge and steel cut oats and they turned out great.
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steam leaks from under the lid after moderate use
manfrengensen May 6, 2023Review source: AmazonAfter about a year, steam comes from under and around the lid, rather than from the vent. It also makes loud whistling noises. Some users have indicated that it is because of a cracked inner lid. I checked and found that it was, in fact, cracked. See photo.
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Great price, quick delivery
Verified purchase Verified purchase: This reviewer bought the product.Redline May 3, 2023Review source: AmazonReplaced a 10 yr old model that was nearly identical. Easy to use, great price.
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It is an amazing rice cooker. Not your average cooker, but it is an investment.
Verified purchase Verified purchase: This reviewer bought the product.games and gear peeps April 10, 2023Review source: AmazonIf you are serious about your rice, especially sushi rice, then this is a great purchase. It is spendy but it works great, produces great rice and porridges, and is easy to clean. My last Zojirushi rice cooker lasted over 20 years and still works, just ran out of non-stick qualities. I will take better care of this one, and the non-stick surface is much better than prior materials.
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Poor product
Verified purchase Verified purchase: This reviewer bought the product.matthew ginther March 27, 2023Review source: AmazonIt’s expensive and not worth the money. It’s stop working after a month.
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Need more steam pressure
Verified purchase Verified purchase: This reviewer bought the product.Kenny Kim March 15, 2023Review source: AmazonEverything is good but need more pressure for mixed rice.
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Cooks perfect rice
Verified purchase Verified purchase: This reviewer bought the product.Susan Tomi February 19, 2023Review source: AmazonYes, you do have to do it right. Wash the rice until the water runs clear. Soak for an hour, dump the soaking water and put correct amount of clean water in. Press the button and just wait. THE best and worth every penny!!
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Excellent rice
Verified purchase Verified purchase: This reviewer bought the product.Khoa Phan February 15, 2023Review source: AmazonThe rice was delicious. I usually don’t go back for seconds but I do now.
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Nice Rice Cooker
Verified purchase Verified purchase: This reviewer bought the product.binbinchen February 11, 2023Review source: AmazonThe rice came out pretty nicely. It is also easy to clean. After I bought it, I realized that a lot of my friends use the same brand. However, this rice cooker is a bit pricy.