Customer Media
Highlights
| Advanced Fuzzy Logic with AI | Utilizes Artificial Intelligence to 'learn' from past cooking experiences, automatically adjusting the cooking flow to ensure consistent, ideal results every time. |
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| Pressure Induction Heating (IH) | Combines pressurized cooking with superior induction heating to turn beta starch into alpha starch, resulting in rice that is softer, fluffier, and easier to digest. |
| Platinum Infused Inner Pan | Features a 1.7mm platinum-infused nonstick inner cooking pan that alkalizes the water, breaking down the protein on the surface of the rice grain for a sweeter taste. |
| Versatile Multi-Menu Settings | Offers specialized programs for a wide variety of grains, including Jasmine rice, Congee, Steel Cut Oatmeal, GABA brown rice, and a unique Umami setting for enhanced flavor. |
| Superior Safety & Design | Engineered with multiple fail-safe measures for safe pressure cooking, including a large steam vent cap to prevent overflows and sensors to ensure the unit is set up correctly. |
Pros & Cons
Pros
- Superior Rice Quality: The pressure induction heating technology produces perfectly fluffy, sweet, and consistent rice that users claim surpasses restaurant quality and standard fuzzy logic models.
- Exceptional Keep Warm Function: The machine is highly praised for its ability to keep rice fresh, moist, and delicious for several days without it drying out, yellowing, or developing odors.
- Versatile Grain Settings: Beyond standard white rice, it delivers excellent results for GABA brown rice, steel-cut oatmeal, and congee, with dedicated settings that handle difficult grains with ease.
Cons
- Prohibitive Price: The extremely high cost is the most common complaint, with many users finding it difficult to justify the expense despite the high-quality results.
- Reliability and Part Failures: Several reviewers reported hardware malfunctions shortly after the one-year warranty expired, specifically citing cracked inner lids, steam leaks, and persistent E17 error codes.
- High Maintenance Cleaning: The unit requires significant effort to maintain, as multiple parts must be disassembled, hand-washed, and dried after every use to prevent starch buildup and odors.
Customer Reviews
Showing reviews 31-40 of 217
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The Ferrari of Rice Cookers (chef's kiss)
Verified purchase Verified purchase: This reviewer bought the product.Matt S. June 28, 2025Review source: AmazonI use this rice maker almost every single day. A true work horse. Makes white rice and brown rice perfectly. Almost 100% idiot proof.
It’s easy to use. Just measure and click a button. You can also set a delay timer to have it done right at your meal.
Try steel cut oats with this. The texture is incredible.
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Love Love Love this Rice Cooker!
Verified purchase Verified purchase: This reviewer bought the product.LAH June 9, 2025Review source: AmazonLove, love, love this rice cooker!
I have to admit that I had to think long and hard over the price of this rice cooker, but I’m glad I finally decided to buy it.
I can make just one cup of rice and it comes out perfectly. If it takes me 2 days to eat that one cup of rice, it holds it perfectly. The rice doesn’t dry out, or get “funky”. It stays delicious. This was an important feature for my decision because my husband only likes white rice and he likes to put bacon grease and salt in it. I’m on a low sodium and low cholesterol diet. And I also like a variety of different kinds of rice, depending on the meal. So we now have two rice cookers.
Being able to prepare a small quantity is especially important for those who need to restrict carbs, or just don’t eat quite as much as they used to.
I also appreciate the various options for cooking a variety of different types of rice and rice blends. I like traditional short grain white rice, but I also like brown rice and also a blend of brown rice, brown sweet rice, barley, and black imperial rice. So far, everything I’ve cooked comes out perfectly – even when I forget to prep the rice ahead of time, the quick setting still comes out perfectly.
I think my next adventure will be to cook a whole
meal in the rice cooker. I’ve seen a few very tempting recipes online. I have no doubt that it will work beautifully. I mean, what could be better than that when you get home from work and you’re dead tired… Just throw everything in the rice cooker and have a complete meal ready for you after you’ve changed your clothes, and poured yourself a cocktail. What could be better?! -
Foul smelling rice
Verified purchase Verified purchase: This reviewer bought the product.KeithA June 5, 2025Review source: BestbuyLess than a year of ownership ive noticed that the rice starts to have a bad smell after being left for several hours. Reached out to zojirushi, was i formed to steam clean but nothing happens.
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Zojirushi 5.5 Cup PIH rice cooker
Verified purchase Verified purchase: This reviewer bought the product.LeeT May 20, 2025Review source: BestbuyThis Zojirushi 5.5 Cup Pressure Induction Heating Rice Cooker is pretty heavy due to its quality. I find the cord to be large and non-retractable, which I don’t particularly like. However, the quality of the cooker is excellent, and it is easy to use. I use this rice cooker about twice a week, primarily for cooking Jasmine rice, congee, and porridge; I haven’t tried any other recipes so far. I would love to get an extra inner lid and pot, but they are quite expensive. I hope this rice cooker lasts a very long time.
I purchased this through Best Buy and the delivery was quite fast.
Zojirushi, please make your replacement items more affordable and easily obtainable.
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Not yesterdays Zojirushi
AJ May 16, 2025Review source: AmazonThe plastic retainer for the pressure seal split and failed. Zojirushi told me that they do not warranty this part at all (not even for 1 year) and sell replacements for around $50 each, or they would, if they had any stock. We have found that with all our modern Zojirushi products (water heater the replaceable lid failed, no warranty, so have some more money Zojirushi), (bread maker the paddles keep failing, no warranty, so have some more money Zojirushi). Strangely our old Zojirushi rice cooker from around 20 years ago was still working when we purchased this supposed upgrade (replaced it due to some scratches in the nonstick pan). Its quality persuaded us to stick with the brand that we trusted. Today it is priced like it’s quality, so that’s something?
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Simply the best
Verified purchase Verified purchase: This reviewer bought the product.RetiredLibrarian May 14, 2025Review source: BestbuyI was replacing an aged Tiger brand rice cooker that was also from Japan. The Zojirushi does and incredible job cooking a variety of types of rice. I love the added pressure cooker function. The rice comes out right every time! Highly recommend, if you like rice this machine is worth every penny.
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Absolutely worth it
Verified purchase Verified purchase: This reviewer bought the product.Bill May 8, 2025Review source: AmazonYou haven’t had rice until you’ve had rice from the Umami setting on this cooker.
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Company doesn’t stand behind their product
Amazon Customer May 2, 2025Review source: AmazonAbsolutely loved it until it starting smoking and even melted the base a bit. Luckily it didn’t catch the house on fire. For $600 I would have expected it to last longer than 3.5 years of modest use. Sent photos to the company and they claimed it was user fault. How is that possible when all you do is push the buttons to turn it on. Would never buy from them again.
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Lasted for 16 months only
Verified purchase Verified purchase: This reviewer bought the product.Jenny White April 30, 2025Review source: AmazonPurchased in December 2023 and broke down in April 2025. Lasted for only 16 months. Contacted zojirushi and was informed it was a hardware issue. No warranty coverage anymore. A $400 rice cooker should not be this bad.
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Makes Rice to Absolute Perfection
Verified purchase Verified purchase: This reviewer bought the product.The Forgotten Man April 27, 2025Review source: AmazonThere are those who simply make their rice in a sauce pan and don’t need or want a rice cooker. I originally set out to buy a rice cooker made in Korea… think it was a cuckoo brand. But, a dear friend suggest Zojirushi rice cookers and gave me specific instructions to buy the heating induction pressure cooker. This person is a master sushi chef and knows what they’re talking about. I decided to spend the extra money and buy this rice cooker. I’ve used it now three times and I think it is fabulous. I especially like how it makes Gaba brown rice. Made with typical Japanese perfection and I could not be happier even though I spent more than I wanted to. If you want quality, get a Zojirushi rice cooker.