Customer Media
Highlights
| High-Speed Performance | Experience fluid and responsive gameplay with a 180Hz refresh rate and a 1ms gray-to-gray response time in Extreme Mode, minimizing motion blur and ghosting. |
|---|---|
| Vibrant QHD Visuals | The 27-inch Fast IPS panel delivers sharp 2560 x 1440 resolution with 95% DCI-P3 color coverage and VESA DisplayHDR 400 for rich, lifelike colors and enhanced contrast. |
| Universal Sync Compatibility | Enjoy tear-free gaming regardless of your GPU thanks to full support for NVIDIA G-SYNC Compatible, AMD FreeSync, and VESA AdaptiveSync technologies. |
| Iconic AW30 Design | Features the refined Alienware AW30 industrial design in Interstellar Indigo, including 360-degree ventilation for improved cooling and a space-saving hexagonal base. |
| Fully Ergonomic Stand | Maximize your comfort with a highly adjustable stand that offers height, tilt, swivel, and bi-directional pivot capabilities to suit any gaming setup. |
Pros & Cons
Pros
- Exceptional Value: Reviewers frequently highlight the monitor as a 'steal' for its price, offering high-end specs like 1440p resolution and a 180Hz refresh rate that typically cost much more.
- Highly Adjustable Stand: The build quality is praised for being sturdy and premium, featuring a tool-less assembly and a stand that allows for extensive height, tilt, swivel, and pivot adjustments.
- Smooth Gaming Performance: Users report buttery smooth gameplay with no screen tearing or ghosting, thanks to excellent G-Sync and FreeSync compatibility across PC and modern consoles.
Cons
- No Integrated Audio or Aux Port: A major complaint is the total absence of built-in speakers and a 3.5mm headphone jack, which complicates audio setups for console gamers who do not use headsets.
- Underwhelming HDR: Multiple reviews describe the HDR performance as 'terrible' or 'unusable,' noting that it often results in low brightness and washed-out colors.
- Calibration and Tint Issues: Some customers reported that the display had a noticeable blue or orange tint out of the box, requiring significant manual calibration to achieve accurate colors.
Customer Fit
- Primary audience: Competitive and mid-core gamers who want fast, tear-free 1440p performance on PC or console, with high refresh rate, low latency feel, and adaptive sync.
- Secondary audience: Multifunction home users (work + play) who split the screen for emails, documents, or multiple tabs and still want sharp, comfortable visuals.
- Ideal scenarios: Fits desks where a 27" display is the “sweet spot,” replaces older 1080p panels or living-room TVs, supports Xbox / PS-style console gaming at high frame rates, and doubles as a daily work monitor.
Customer Reviews
Showing reviews 11-20 of 406
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Poor Customer Service and Best Buy Product Support
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Bengalboy1991 December 13, 2025Review source: BestbuyVery poor. The Monitor blacks out after hours of usage. Despite having the extended warranty, Best Buy failed to stand by repairs. Do NOT purchase the extended service care on any of their products. They do not stand by their words. Highly disappointed. Over the past 15 years, we average spending $10K a year at Best Buy. All future family funds are now devoted to Amazon. All over a $150 Monitor. Good by Best Buy.
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functional, but way too proprietary for most setup
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Hunter December 12, 2025Review source: Bestbuygood monitor but various parts of it are almost intentionally user unfriendly. the VESA plug on the back is recessed in a weird way that makes not all monitor stands necessarily compatible. It also has a proprietary USB plug that has to go into your PC that has the large issue of the fact that its only like 3 feet. If you have a setup where your pc isnt super close to your monitor, you WILL need to buy a usb extender or somehow get your hands on a longer cable.
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Crisp Clear Picture at any resolution
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Rich December 12, 2025Review source: BestbuyThis is actually a DELL product and works very nice with the new computer I purchased. Plays very well and the NVIDIA 5070 12 GB GPU cards.
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It's Great!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.WayneN December 12, 2025Review source: BestbuyFor what I use it for (Surfing, Bookkeeping is all), I couldn’t happier.
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Great quality!
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.GaVaHokie December 12, 2025Review source: BestbuyGreat for the price, just wish it had more audio functionality. My son seems to love the upgrade from his old monitor.
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Nice product
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.Jaywjw December 12, 2025Review source: Bestbuyvery nice monitor, good resolution for the price, and thanks for it’s adjustable height feather it fit nice on my desk.
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Alienware 27 Monitor
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.JamieCarr December 12, 2025Review source: BestbuyThis monitor is exactly what I was looking for, for an entry level gaming monitor. The 180hz is perfect for any type of gaming experience. 10.10 and would highly recommend for the price as well.
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Drive-In
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.AlvinF December 12, 2025Review source: BestbuyAs a senior citizen, this 27″ Alienware monitor has the quality of clarity that I need.
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Office monitora
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.RonJaws4 December 12, 2025Review source: BestbuyA great value and good quality monitor. I purchased for office monitors and they work great.
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Good quality
Verified purchase Verified purchase: This reviewer bought the product. Incentivized Incentivized review: The reviewer received a benefit for sharing feedback.BenjaminM December 12, 2025Review source: BestbuyGood quality good servicehahahahhahahaahahhahahahahahaha